Non existent customer service. I have sent literally dozens of email requesting a refund for two items they never shipped. Nothing other than the auto response stating they will get back with me withi... See more
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See what reviewers are saying
Ordering easy. Good shipping time. I have bought Egyptian 1000 thread count cotton sheets in various sizes over 20 times in two decades mostly at Tuesday Morning brick and mortar stores before they cl... See more
Company replied
Love Tuesday morning. My first time to use their online services. It was user friendly. Item came as expected and free shipping. I’ll continue ordering from them. Loved the tracking system also. I... See more
Company replied
Positives: Received mostly what I ordered in a fairly prompt timeframe. Negatives: Order tracking ability and visibility needs work. So does order change messaging. It’s fine to tell me you refunded... See more
Company replied
Company details
Information provided by various external sources
Tuesday Morning Corporation is an American discount, off-price retailer specializing in domestic and international, designer and name-brand closeout merchandise.
Contact info
Lyndon B Johnson Freeway 6250, 75240, Dallas, United States
- tuesdaymorning.com
3.2
Average
270 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Still have not received product!
November 28, 2023
Reply from Tuesday Morning
Dear Customer,
Thanks for taking time for writing this review. As per USPS the order was already delivered on Dec 8. However we request you to please check and contact us at support@tuesdaymorning.com if you need any help with this order.
USPS Tracking Status:
Your item was delivered in or at the mailbox at 11:36 am on December 8, 2023 in HAMBURG, NY 14075.
Regards,
Tuesday Morning Support
I want to return a mis represented…
I want to return a mis represented item. I have heard from and tried to respond.it does work . I have asked credit card co. not to pay them....
November 20, 2023
Reply from Tuesday Morning
Thank you for taking time to share such a detailed review about your experience and we sincerely apologize for all the inconvenience caused to you.
We can see our customer support team has shared return URL to raise return, unfortunately the return link was throwing an error while submitting the return. We raised a case with our developer team to fix the return tool.
However our team will create a prepaid return label manually and send to you within tomorrow end of day.
Once again we apologize for the inconvenience caused to you and please don't hesitate to contact us if you have any issues with the order.
email: support@tuesdaymorning.com
Regards,
Tuesday Morning Support
Order from 11/20 has not been shipped.
I have not received my order which was placed on 11/20 I reached out to support and no reply. The DHL tracking # they gave me shows the order has not left the warehouse.
November 20, 2023
Reply from Tuesday Morning
Thank you for taking time to share such a detailed review about your experience and we sincerely apologize for all the inconvenience caused to you.
This is to inform you that we shipped the order on time but there was issue with carrier initial scanning, which result in pakcage lost. That was the reason tracking number doesn't show any movement.
However our team has already processed refund for the order considering the package was lost in transit.
Regards,
Tuesday Morning Support
Overall Best Online Experience......
Great Price, Easy Transaction, Fast Shipping! I totally recommend Tuesday Morning.
November 20, 2023
Reply from Tuesday Morning
Thank you for your wondeful review and have a great festival season
Took forever to deliver the goods but nothing came?
Took forever to deliver the goods. Over a week. Seriously? They say it was delivered. I was out all day that day. Came back but I didn’t see any package.Neighbors didn’t see it? I’d like my money back.
December 2, 2023
Reply from Tuesday Morning
Hi Jean-Paul,
Thank you for the feedback. First and foremost, we regret any inconvenience this has given you. The package was shipped on schedule. The shipping package was lost while in transit due to carrier issues. However, we have issued you a full refund for your order. It will not happen again. This has been notified to our carrier team.
Thank you for your understanding and have a wonderful day.
Regards,
Tuesday Morning Support
I sent an email stating that the…
I sent an email stating that the product that I received was nothing like what was shone online. I need yo return it and have not heard back from anyone regarding the return process.
November 27, 2023
Reply from Tuesday Morning
Dear Customer,
Thanks for taking time to write this review for us and we will definitely help you resolve your issue. First of all we apologize for the inconvenience caused to you.
As we checked, you have raised return request and it was processed successfully. Currently the return was received by our team and the order was refunded on Dec 11, hope you have received refund notification.
Thanks for your patience and understanding.
Once again we apologize for the inconvenience caused to you and please don't hesitate to contact us if you have any issues with the order.
email: support@tuesdaymorning.com
Regards,
Tuesday Morning Support
Missing local Tuesday Mornings
They have closed all the Tuesday Morning stores in Pittsbugh, PA and I miss them. They always have interesting seasonal merchandise.
November 20, 2023
Reply from Tuesday Morning
Thank you for your review. We are now online and you can purchase your favorite products from www.Tuesdaymorning.com and have a great festival season
We never received the order!!!!
November 27, 2023
Reply from Tuesday Morning
Dear Customer,
Thanks for taking time to write this review for us and we will definitely help you resolve your issue. First of all we apologize for the inconvenience caused to you.
Could you please let us know what item you ordered?
So that we can check and help you accordingly
Once again we apologize for the inconvenience caused to you and please don't hesitate to contact us if you have any issues with the order.
email: support@tuesdaymorning.com
Regards,
Tuesday Morning Support
I have been trying to return something…
I have been trying to return something but your return app keeps showing an error. I have contacted customer every day. No one has reached out to me to assist. I spent way to much and I will not let this go. I'
November 27, 2023
Reply from Tuesday Morning
Thank you for taking time to share such a detailed review about your experience and we sincerely apologize for all the inconvenience caused to you.
We can see our customer support team has shared return URL to raise return, unfortunately the return link was throwing an error while submitting the return. We raised a case with our developer team to fix the return tool.
However our team will create a prepaid return label manually and send to you within tomorrow end of day.
Once again we apologize for the inconvenience caused to you and please don't hesitate to contact us if you have any issues with the order.
email: support@tuesdaymorning.com
Thanks for your patience and understanding.
Regards,
Tuesday Morning Support
Very happy with my product I would recommend my family and friends to buy from Tuesday Morning.
Very easy to order and my package was right on time would highly recommend family and friends to buy from Tuesday Morning.
November 26, 2023
Reply from Tuesday Morning
Thank you for your wonderful review and have a great festival season
Reply from Tuesday Morning
Thank you for your wonderful review and have a great festival season
Shipping!!
Shipping!!! The quality of the product was 2nd to none,but was not expecting the product to arrive the next day for free!!!
November 25, 2023
Reply from Tuesday Morning
Thank you for your wonderful review and have a great festival season
I am trying to return the item because…
I am trying to return the item because it arrived missing a part. I emailed the problem with a picture. They then told me it can’t be processed unless I call. However, no phone number was provided to call. Therefore, I sent another email describing the situation. I again was told to complete the return process. I am being given the run around it appears. At this point, Please reverse the charges to this purchase. The quality of the item is inferior.
November 23, 2023
Reply from Tuesday Morning
Thank you for taking time to share such a detailed review about your experience and we sincerely apologize for all the inconvenience caused to you.
We can see our customer support team has shared return URL to raise return, unfortunately the return link was throwing an error while submitting the return. We raised a case with our developer team to fix the return tool.
However our team will create a prepaid return label manually and send to you within tomorrow end of day.
Once again we apologize for the inconvenience caused to you and please don't hesitate to contact us if you have any issues with the order.
email: support@tuesdaymorning.com
Regards,
Tuesday Morning Support
Reply from Tuesday Morning
Thank you for your wonderful review and have a great festival season
Item arrived damaged
Item arrived damaged. Should have been sent in a shipping box to protect the container.
November 25, 2023
Reply from Tuesday Morning
Thank you for taking your time for writing the review. Really this review help us improve our service in future.
We sincerely apologize for the inconvenience caused to you and we have escalated this to our warehouse, so that we will avoid this kind of package issues in future.
Regards,
Tuesday Morning Support
My gorgeous Haden blender
I ordered the beautiful black and copper blender and within three days it was at my front door. What a treat it is ... exactly what I wanted and the arrival was unexpectedly superb. Thank you so much
November 24, 2023
Reply from Tuesday Morning
Thank you for your wonderful review and have a great festival season
Easy ordering
Easy ordering however, the queen cotton sheets I ordered we’re not identically Egyptian cotton. Good quality for the price though.
November 24, 2023
Reply from Tuesday Morning
Thank you for your review and have a great festival season
Items arrived in a timely manner
Items arrived in a timely manner. Easy to track. The bed linens are lovely and high quality. Great price, too. Thanks so much for a perfect transaction. ~Lee Ann
November 16, 2023
Reply from Tuesday Morning
Thank you for your review and have a great festival season
Great service
My order came quickly and in good shape! It was exactly what I ordered. There were no issues.
November 15, 2023
Reply from Tuesday Morning
Thanks for your positive feedback and Wishing You a Very Happy Festive Season!
Subpar sheets & Dirty Grimy Bicycle Seat
I purchased a bike seat and a set of 100% Cotton 1,000 thread count king size sheets.
They were shipped separately.
The bike seat arrived first. It was inside a plastic bag inside a box. When I removed the seat from the plastic bag, I found a very dirty bike seat that looked like it had been unwrapped on a shelf in a warehouse since Tuesday Morning Closed many of their physical stores. When buying something new, one does not expect to have to wash filth and grime from the item.
The sheet set arrived a week later. It appeared to be a direct ship from a 3rd rate company. The sheets say 100% cotton on the label but it also reads Easy Care which means poly cotton blend and that what the material feels like. Washing did not make them better. They are subpar and far from the quality of prior luxury 1,000 thread count cotton sheets purchased previously from a Tuesday Morning store. Calling these sheets 300 thread count would be generous. I have lost confidence in this retailer and do not recommend ordering from them.
November 20, 2023
Reply from Tuesday Morning
Thank you for taking time to share such a detailed review about your experience and we sincerely apologize for all the inconvenience caused to you.
Our team will create a prepaid return label for order #TM2173 and send to you within tomorrow end of day. Could you please share your other order details to support@tuesdaymorning.com and we will help you accordingly.
Once again we apologize for the inconvenience caused to you and please don't hesitate to contact us if you have any issues with the order.
email: support@tuesdaymorning.com
Regards,
Tuesday Morning Support
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