Tug-E-Nuff Reviews 331

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the toys, for their excellent quality, durability, and strong materials. Many people highlight that their dogs absolutely love these toys, finding them engaging and effective for play and training, even for dogs that typically struggle with toys or are strong chewers. However, some customers were not happy with the durability of certain products, reporting that some toys, despite being advertised as robust or puncture-proof, were damaged quickly or did not withstand intense chewing as expected. A few people also mentioned issues with specific toy components, such as the squeaker failing or the sheepskin detaching.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the outstanding quality and durable materials,... See more

Quality

Customers generally express satisfaction with the quality of the products, often highlighting their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My rescue won't play without it! I rescued a dog almost two years ago, who has endured more suffering than any dog should, and as such, he really struggled with play, until we introduced the Tug-E-Nuf... See more

Rated 5 out of 5 stars

Excellent product - my Labrador loves her new toy - perfect for throwing in the garden and playing tug with. Can also play indoors with it. It's really high quality materials - it's strong and robust... See more

Rated 5 out of 5 stars

Excellent quality tug toys for my puppy, we struggled with toys that he actually likes to play with for a decent period of time but he loves the tug-e-nuff ones and will happily play with them for a g... See more

Rated 5 out of 5 stars

After washing the hound’s last squeaky tug toy and being seriously reprimanded for it, I bought this longer trail one for her to try out. It’s a resounding success, she loves stalking it as I run like... See more

Company replied


Company details

  1. Pet Store

Written by the company

Founded in 2009, Tug-E-Nuff is home to the world’s #1 tug toys for dogs. We’re on a mission to inspire more joy, more play, and more quality time between dogs and their humans worldwide. The Tug-E-Nuff toy range has been developed by dogs trainers over more than a decade, delivering bundles of happy tail wags worldwide. Thanks to feedback from our 2000+ partner dog trainers and thousands of happy customers, our toys continue to evolve to suit every kind of dog, and every motivation. ✔ A mighty 9/10 of owners say Tug-E-Nuff toys enrich their dog’s life ✔ 88% say Tug-E-Nuff toys positively improve the bond they share with their dog ✔ 88% owners say our toys have helped them with their training challenges ✔ Over 98% of owners would recommend Tug-E-Nuff to a friend


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

331 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

My rescue won't play without it!

My rescue won't play without it! I rescued a dog almost two years ago, who has endured more suffering than any dog should, and as such, he really struggled with play, until we introduced the Tug-E-Nuff. Outstanding quality and made with beautiful materials, my Buddy cannot get enough! The play experience is enriching and fun for us both, and I couldn't recommend it more highly - every dog owner should have one!

April 21, 2026
Rated 2 out of 5 stars

Purchased a clam and chaser toys

Purchased a clam and chaser toys, unfortunately the clam stitching broke on first play which is very disappointing, after 10 minutes and they are quite expensive thought it would last longer and the chaser toy i did love as it really helped with recall ! But unfortunately he keeps chewing the rope and that also has nearly broke after a few supervised play sessions,the ideas are great but the toys are not made strong enough for purpose.

April 24, 2026
Unprompted review
Tug-E-Nuff logo

Reply from Tug-E-Nuff

Hi there, thanks for sharing your feedback. Our toys are designed for interactive play only and not for chewing, which can cause the kind of damage you’ve described. We’re always happy to help find a solution, but I can’t see that you’ve reached out to our customer support before leaving this review. If you email us with photos of the issue, we’ll take a look and see what we can do for you.

Rated 5 out of 5 stars

Best toy ever

The whole process from placing order to delivery was flawless. And my dog is ecstatic with his toy!!! Favorite toy ever!

March 22, 2026
Rated 5 out of 5 stars

Turn around from the time I placed my…

Turn around from the time I placed my order to when the flick stick was delivered was really quick and I’m in Canada. These toys are a quality build, strong durable materials and made to last and for intense play! My beagle Chet is loving this game!

March 22, 2026
Rated 1 out of 5 stars

Clam treat dispenser

Bought a clam treat dispenser at a cost of £21.90 including postage. My dog has no interest in it at all. I have followed your guide but instead of bringing it back for me to open to give him the treats, he'd rather chew into it to get the treats. I did not leave him alone with it. This is not my first purchase from you but I'm afraid it will be the last.

March 30, 2026
Unprompted review
Tug-E-Nuff logo

Reply from Tug-E-Nuff

Thank you for taking the time to share your feedback. I’m really sorry to hear that your dog hasn’t taken to the Clam in the way you’d hoped — every dog plays and problem‑solves differently, and sometimes it can take a little extra guidance to help them understand the game.
From what you’ve described, it sounds like the challenge may be more about your dog’s preferred play style rather than an issue with the product itself. Some dogs naturally default to chewing rather than retrieving, and we’re always happy to help tailor the setup so the Clam becomes a fun, confidence‑building activity rather than a frustration.
We did reach out privately to offer support and a solution, but we didn’t hear back. If you’d still like help — whether that’s personalised training tips, adjusting the difficulty, or exploring an alternative that better suits your dog’s play preferences — we’d love the chance to get things back on track.

Rated 3 out of 5 stars

It’s Ok but dog tends to grab it where…

It’s Ok but dog tends to grab it where it attaches to the strap which isn’t great and I can see it being bitten through. Dog also manages to get chunks off the sheepskin bit. I expected a bit of de-fluffing but not huge chunks to come off. On the positive side dog loves it.

February 19, 2026
Rated 3 out of 5 stars

Was recommended this site by my dog…

Was recommended this site by my dog trainer where I take my puppy! Purchased the fake fur one for his Christmas present! He’s enjoyed playing with it and I did as the trainer had said by putting it away and keeping it as a special toy! Forward on about 8 weeks and the squeak doesn’t work so he’s lost interest! He’s only a small Jack Russell with half puppy teeth as only age 6 months! I complained but offered 15% off another purchase! Won’t use this site again as when I purchase an expensive toy I want it to last at least a few months

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

These toys are like catnip for dogs

These toys are like catnip for dogs.
My puppy just loses her mind over them, I've bought 4 different types and I get excited because I know she'll be so much better behaved on walks when I have the leverage of a Tug-E-Nuff.
Very fast delivery too!

January 29, 2026
Unprompted review
Rated 3 out of 5 stars

She destroyed it in 5 mins of being…

She destroyed it in 5 mins of being left with it. Very disappointed .
In middle of training play and had to answer door knock .
Back 5 mins later and had broken the tug from fluffy end apart . Was going to email you to discuss . I thought it would be stronger . Our dogb is small not a strong big dog , June

December 23, 2025
Tug-E-Nuff logo

Reply from Tug-E-Nuff

Sorry to hear this... however it is exactly the reason we always suggest play is supervised. As we are simulating prey with these games I would expect your dog to destroy it if you leave it with them. However, you may be covered by our 45 day Tug It + Love It guarantee so do get in touch with a photo showing the damage and we can try and help you out.

Rated 5 out of 5 stars

Great engaging toy

Great toy, was introduced to these by a dog trainer as something they can’t resist and she was right, every time we pick it up the dog wants to play. We got the longer line in lilac with black sheepskin bungee and will definitely look for a shorter one for walks.

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

I always recommend these toys to my clients

I really love these products. They are very well made so I know they’ll last some time. Previously I have found tug toys break very quickly but this brand is brilliant. I am a dog trainer and I recommend these toys to all my clients

November 21, 2025
Rated 5 out of 5 stars

Love your stuff love the clam … am not…

Love your stuff love the clam … am not quite sure how I will use the clam bungee thing but I’m slow and usually after reading your info I get it 👍🙌🏼🐾 I am ordering another rabbit fur squeaker bungee and hope I still get the 20 per cent discount you offered … will now go try to find it … (I allowed Luna to chew it some and the squeaker no longer works) … she is CRAZY for this … maybe this is her favorite with or without squeaker

October 22, 2025
Rated 5 out of 5 stars

Ball on rope toy.

I ordered this toy for my puppy. She absolutely loves it. It is strong and well made. It is great for playing tug and as throw toy. Her fetch is good and she enjoys retrieving it and playing with it.

October 22, 2025

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