While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
3.2
5 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered the harness and lead for our Shar Pei in size large. Fits well and is adjustable. Delivery arrived quickly and was well packaged. Very pleased, highly recommend!
Best harnesses we’ve used for our bulldog.
Banks can pull whilst on the lead but this harness with the front clips stops all of his pulling - it’s a cheat code for stubborn dogs!
Highly recommend and the customer service was second to none!
Purchased a harness for our dog. Very slow to arrive but when it did adjusted to his chest and neck and went walking but buckles pulled loose and he wriggled out. Mortified as near a busy road. Contacted and sent photos but no reply. Tried it again today and same thing happened. Asked for refund but of course still no reply. My advice is avoid.
Items arrived in good time but lead and collar were a totally different colour as to what was advertised. Was asked to send photos which I did TWICE but now no communication from the company! Extremely bad customer service!
I ordered a no pull harness which arrived promptly.
Unfortunately too small.
After several exchanges by email and text I have still been unable to return.
Nice product, BAD customer service
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
