tuktukrental.com Reviews 

67
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We rented a tuk-tuk for 4 days and drove from Kandy to Ella, and it was such a fun and memorable experience! Before we started, our instructor, Washington, spent about an hour with me teaching me... See more

Company replied

Rated 5 out of 5 stars

A very efficient and professional company. They were very easy to deal with and sorted and inquiries quickly. Definitely recommend them. Good way to see the country.

Company replied

Rated 5 out of 5 stars

Found this place when I could not rent a car in Cambodia. So glad we did. Much easier in Siem Reap, and Ankor Wat. OK, so there's no air-conditioning and you need to be adventurous. The reward is con... See more

Company replied

Rated 5 out of 5 stars

We sadly had to cancel our honeymoon in Sri Lanka at the last minute but I still wanted to give a great review to this superb company who guided us the whole way through the booking process, gaini... See more

Company replied

Company details

  1. Tour Agency
  2. also in
  3. Transportation Service
  4. Travel Agency

Written by the company

We are a social business that rent tuktuks/rickshaws from locals to tourists for self-drive adventures in paradise.


Contact info

4.8

Excellent

TrustScore 5 out of 5

67 reviews

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4.8

All reviews

(67)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional, friendly, fantastic!

Self-driving a tuktuk was the experience of a lifetime und the processing and support by tuktukrental before, during and after our trip were exceptionally professional and friendly.

Thanks for everything, tuktukrental!

March 24, 2020
Unprompted review
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Reply from tuktukrental.com

Hey Kerstin,

Thank you so much for your wonderful words!
It truly means a lot to our entire team to know that driving a tuktuk through Sri Lanka became an experience of a lifetime for you. 🛺✨

We’re especially grateful that you appreciated our support before, during, and after your trip. We put a lot of care into making sure our guests feel confident, supported, and well looked after throughout the entire adventure.

Thank you for trusting us to be part of such a special journey. It was an absolute pleasure having you with us, and we hope Sri Lanka leaves you with many unforgettable memories. Until your next adventure! ❤️🤗

Rated 5 out of 5 stars

Great experience

Great experience, we loved it!!! We had a TukTuk in mint condition in India and it couldn't have been better. The local TukTuk rental staff was the most helpful you can expect and really helped us out with alll questions and conerns we had.
Most recommendable!!! Thank you to Tuk Tuk rental.

March 23, 2020
Unprompted review
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Reply from tuktukrental.com

Thank you so much for this fantastic review! We’re absolutely delighted to hear how much you loved the experience and that your tuktuk was in mint condition. 🛺❤️

It means even more to know that our local team was there for you and could help with all your questions and concerns along the way. We believe having friendly, reliable support makes a big difference when you’re on an adventure far from home.

Thank you for trusting us and for your wonderful recommendation. We’re so happy we could be part of your journey and hope you’ll carry some unforgettable memories from your tuktuk adventure with you! 😊

Rated 5 out of 5 stars

Very nice

Professional service, one of a kind experience. Perfect in every way.

March 16, 2020
Unprompted review
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Reply from tuktukrental.com

Hey Marius,

Thank you so much for your wonderful review! 🌟

We're thrilled to hear you had a one-of-a-kind experience and found our service professional from start to finish. Knowing everything met your expectations means a great deal to our team.

Thank you for choosing us, and we hope to welcome you back for another unforgettable tuk-tuk adventure in the future!🛺✨

Rated 5 out of 5 stars

Amazing experience, great support, couldn't recommend more!

Really supportive team every step of the way, from initial inquiry to handing the tuktuk over at the end. Absolutely the best way to travel round this country and the best team to hire from. Couldn't recommend them more!

February 9, 2020
Unprompted review
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Reply from tuktukrental.com

Thank you so much for your fantastic review! 🌟

We're delighted to hear that you felt supported throughout your entire journey, from your first inquiry to the final handover. Providing a smooth and enjoyable experience is what we strive for, and it's wonderful to know we could be part of your adventure around Sri Lanka.

Thank you for your recommendation and for choosing us. We hope to see you again for another unforgettable tuktuk adventure in the future !❤️

Rated 5 out of 5 stars

Unforgettable experience

Unforgettable experience, amazing service from Tuktuk Rental team, go for it! I am already jealous of everyone who is still to do it and hope to repeat myself in the future. Thank you folks for all your support, you are the best!

February 2, 2020
Unprompted review
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Reply from tuktukrental.com

Thank you so much for your amazing review! 🌟

Your kind words truly mean a lot to our entire team. We're thrilled to hear you had such an unforgettable experience and that our support helped make your trip even more enjoyable.

It was a pleasure being part of your adventure, and we'd love to welcome you back for another tuktuk journey whenever you're ready. Thanks again for choosing us! 💛

Rated 5 out of 5 stars

Amazing Experience from an Amazing Company

(30 day rental period - Sri Lanka) I have been traveling extensively for over six years and I can say, without a doubt, that the people at tuktukrentals.com were the most professional and supportive that I have experienced when dealing with a tourism-related company. I was 100% satisfied with the license issuing service they provide - some may opt to do it themselves on the cheap, however taking into account logistics and the value of avoiding potential hassles it is well worth the small fee. The resources they provide before you even begin are comprehensive and well thought out. The team utilizes WhatsApp well - keeping and moderating an active customer group as well as constantly monitoring a support number where I never had to wait more than a few minutes for a response . Messages are sent to you every few days to make sure you are OK and remind you of any maintenance steps you should be taking at that point in your journey. I saw a handful of the rentals that they provided and the conditions vary. Some look brand new - mine certainly had some love put into it over the years, however this had little impact in the long-run. The rare mechanical issue is quickly and fairly taken care of and covered in your price - they are simple machines and most items can be fixed within an hour (and their team will help you with every step of the process.) Before committing, I corresponded with their team for over a week going over the details of my trip and making sure I understood everything. Comprehensive responses came quickly and professionally - never did it seem as though my amount of questions were an annoyance. Shehara is a rockstar! The lion share of replies came from her and the support she provided before and during the trip was absolutely amazing (not to discount the rest of the team! There was never a time I called during the trip where I felt I wasn’t a priority.) The drop-off procedure is quick and straightforward. I am often skeptical about damage assessments with vehicles rented in other countries when a deposit is left, taking plenty of photos before I begin. It was totally unnecessary here - the vehicle check was professional and fair and the deposit was returned in a few days. I left a completely satisfied customer. Full marks to the tuktukrental.com team - I hope to enjoy another trip with them soon!

January 22, 2020
Unprompted review
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Reply from tuktukrental.com

Wow Scotty, we're flattered with this review! Thank you so much, really appreciate it. Do let us know when you're back on the island or travelling in India, happy to show you parts you have missed! Also check out our annual TukTuk Tournament - great fun! Romesh

Rated 5 out of 5 stars

Great experience with such friendly and…

Great experience with such friendly and helpful staff. If you want to see Sri Lanka on your own terms then I can't recommend Tuk Tuk Rental enough!

January 11, 2020
Unprompted review
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Reply from tuktukrental.com

Hi Wade, thanks for the kind review! Hope to see you back on the island sometime ;) Cheers, Romesh

Rated 5 out of 5 stars

Just great :)

Had an absolutely amazing time with my TukTuk in SriLanka and am already missing it :(

November 26, 2019
Unprompted review
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Reply from tuktukrental.com

Robert buddy, time to come back if you're missing it so much ;) Cheers, Romesh

Rated 5 out of 5 stars

We did a two weeks trip around Sri…

We did a two weeks trip around Sri Lanka driving a tuk tuk rented from Tuk Tuk Rental.
It was so great!
The freedom, the experience, and the view you get of the country are amazing.
On top of that, Tuk Tuk Rental makes everything so easy for us. They take care of everything: a reliable tuk tuk, the driving license, insurance, and a lot of advice and documentation on how to drive in Sri Lanka, how to take care of the tuk tuk and what to do if something wrong happens. Everything was so smooth.
Absolutely recommended!

November 24, 2019
Unprompted review
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Reply from tuktukrental.com

Hey João, thank you so much for renting from us and taking the time to leave such a wonderful review. Appreciate it and hope to see you again! Thanks, Wietse from tuktukrental.com

Rated 5 out of 5 stars

I rented through TukTukRental.com when…

I rented through TukTukRental.com when participating in the 2019 TukTuk Tournament. Amazing company, amazing people, great values. I'd highly recommend renting through them to make your Sri Lanka trip epic. Very helpful for the entire time you rent through them and the money goes back into supporting local communities and families. Definitely recommend!

November 18, 2019
Unprompted review
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Reply from tuktukrental.com

Whoohoo Jess you legend, thanks for the review! Cheers, Romesh

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