Tulmox Reviews 683

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Do NOT buy from this crooked business. They will charge you knowing they don’t have the inventory to ship your order and good luck getting your money refunded. Terrible business practices from a disho... See more

Rated 4 out of 5 stars

The phone holders reached me in time & the prompt response & despatch is appreciated, but the metal or magnetic circles that adhere to the rear of the phone/phone case, don’t work too well. I have an... See more

Company replied

Rated 3 out of 5 stars

I love this phone holder as it has a firm hold on my iPhone, however my issue is that it didn't fit onto the airvents in my car. I drive a Holden Combo. Luckily I have another kinda flat horizontal su... See more

Company replied

Rated 3 out of 5 stars

Product does the job and magnet is good. Minimalist design so its not intrusive. But only sticks to the phone so you have to remove it from the cover, even if plastic. From the heat, the stick pad... See more

Company replied

Company details

  1. Car Accessories Store

Written by the company

“The people who are crazy enough to think they can change the world are the ones who do" Welcome to Tulmox, where every single member of our team follows this motto. Our goal is to make a small step every day towards a better world, and that's why we created this brand.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

683 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product.

Very please with my phone auto dash phone holder. It works just like it should. Powerful magnet keeps hold of the air vent enabling positioning your cell phone just right on the dash.
Very pleased :’)

February 4, 2022
Tulmox logo

Reply from Tulmox

Hey Ron!
Thank you for your review! We are very happy to hear you are enjoying your order! We appreciate you and your support! We work tirelessly so that our customers have the best experience ever!!

Rated 1 out of 5 stars

Product didn’t even work!!

Product didn’t even work!!! Won’t stick for anything waste of money

February 2, 2022
Tulmox logo

Reply from Tulmox

Hey Laurie! We are very sorry for the experience you have had with our company and our products. We believe that the issue you are experiencing with your adhesive Pads was caused by a production defect. We take full responsibility for this issue and would love to provide a resolution. Please let us know if we can send you a free replacement of your adhesive pads along with a free Sticky holder.

Rated 5 out of 5 stars
Tulmox logo

Reply from Tulmox

Hey Tom!
Thank you so much for your feedback! We are so grateful for your purchase and your support! The satisfaction of our customers is always our first priority!!!

Rated 5 out of 5 stars

Delivered in a timely manner

Delivered in a timely manner. Great product.

February 1, 2022
Tulmox logo

Reply from Tulmox

Hey Francesca!
Thank you so much for your feedback! We are so grateful for your purchase and your support! The satisfaction of our customers is always our first priority!!!

Rated 1 out of 5 stars
Tulmox logo

Reply from Tulmox

Hello Lentz! We are very sorry for the experience you have had with our company. Please, send an email to support@tulmox.com. We will evaluate your order status and find the best solution for you. Thank you!

Rated 1 out of 5 stars

I have been charged for the item …

I have been charged for the item …. 2 months ago … AND HAVE NEVER RECEIVED MY STUFF

No one has responded to my inquiry

TERRIBLE

January 31, 2022
Tulmox logo

Reply from Tulmox

Hello Pamela! We have checked the status of your order and can confirm that it was delivered to you. If this is not the case, please contact us at support@tulmox.com. We would love to resolve this issue for you.

Rated 5 out of 5 stars
Tulmox logo

Reply from Tulmox

Hey Sam!
Thank you so much for your purchase and support! We are excited to hear that you are enjoying our products and services! Your satisfaction will always be our first priority!

Rated 2 out of 5 stars

Asked for a refund the day I received…

Asked for a refund the day I received magnets . Still no refund just one email after another with requests for pictures

January 31, 2022
Tulmox logo

Reply from Tulmox

Hello Mark! We are very sorry for the experience you have had with our company and our products. We apologise for the inconvenience and frustration this has caused. We promised a full refund of your order upon receipt of picture. This promise was fulfilled once the pictures were received and a full refund was issued per your request. Thank you so much for your cooperation throughout this situation.

Rated 1 out of 5 stars

A whole lie

A whole lie. Doesn’t work

January 31, 2022
Tulmox logo

Reply from Tulmox

Hello Shayna! We are very sorry for the experience you have had with our company and our products. Please, send an email to support@tulmox.com. We will evaluate your product issue and find the best solution for you. Thank you!

Rated 2 out of 5 stars
Tulmox logo

Reply from Tulmox

Hello Mari! We are very sorry for the experience you have had with our company and our products. Please, send an email to support@tulmox.com. We will evaluate your product issue and find the best solution for you. Thank you!

Rated 3 out of 5 stars

I really want to love this

I really want to love this, but the magnet on the back of my phone keeps getting pulled off and staying on the magnet attached to my car. I’ve tried to stick it down a few different ways but it just doesn’t stay put. Also the actual stand that attaches to your car slowly drops down so your phone doesn’t stay in the same place. It kind of sags over 10 min or so, so your phone ends up drooping down. Such a shame because this could be great!

January 31, 2022
Tulmox logo

Reply from Tulmox

Hey Phoebe! We are very sorry for the experience you have had with our company and our products. We believe that the issue you are experiencing with your Magnetic Plates was caused by a production defect. We take full responsibility for this issue and would love to provide a resolution. Please let us know if we can send you a free replacement of your magnetic plates along with a free Sticky holder.

Rated 5 out of 5 stars

Good product

January 31, 2022
Tulmox logo

Reply from Tulmox

Hey Giovanni!
We are very happy to hear you are enjoying your order! We appreciate you and your support! We work tirelessly so that our customers have the best experience ever!!

Rated 1 out of 5 stars

Unfortunately the magnet is very weak…

Unfortunately the magnet is very weak and my phone kept rotating and falling off. The clip component is great and super strong but ultimately useless without an effective magnet.

January 31, 2022
Tulmox logo

Reply from Tulmox

Hey Katherine! We are very sorry for the experience you have had with our company and our products. We believe that the issue you are experiencing with your Magnetic Plates was caused by a production defect. We take full responsibility for this issue and would love to provide a resolution. Please let us know if we can send you a free replacement of your magnetic plates along with a free Magno holder.

Rated 5 out of 5 stars

Great product

January 30, 2022
Tulmox logo

Reply from Tulmox

Hey Linda!
We are very happy to hear you are enjoying your order! We appreciate you and your support! We work tirelessly so that our customers have the best experience ever!!

Rated 5 out of 5 stars

Excellent Product

January 30, 2022
Tulmox logo

Reply from Tulmox

Hey Jaime!
Thank you so much for your feedback! We are so grateful for your purchase and your support! The satisfaction of our customers is always our first priority!!!

Rated 5 out of 5 stars

Great product

January 30, 2022
Tulmox logo

Reply from Tulmox

Hey Jeremy!
Thank you so much for your feedback! We are so grateful for your purchase and your support! The satisfaction of our customers is always our first priority!!!

Rated 3 out of 5 stars

Could be great

I love this phone holder as it has a firm hold on my iPhone, however my issue is that it didn't fit onto the airvents in my car. I drive a Holden Combo. Luckily I have another kinda flat horizontal surface I could attach it to, however due to the extreme heat in Australia, the glue that adheres the little rubber, non slip pads to the clip started to melt away and I will need to re-glue them on before I can use it again. It could be an awesome product, because the hold is really strong on your phone, but it's not quite suited for all cars and that dang glue needs to be like superglue for the Australian heat.

January 30, 2022
Tulmox logo

Reply from Tulmox

Hello Alisha! Thank you so much for your feedback! We are very sorry for the experience you have had with our products. Please, send an email to support@tulmox.com. We will evaluate your product issue and find the best solution for you. Thank you

Rated 5 out of 5 stars

Works as advertised

Tulmox mobile holder works as advertised. I am very satisfied and recommend it to everyone!

January 30, 2022
Tulmox logo

Reply from Tulmox

Hey Hasti!
We are very happy to hear you are enjoying your order! We appreciate you and your support! We work tirelessly so that our customers have the best experience ever!!

Rated 1 out of 5 stars

Heat on melts holder stickers, stuck in vent

With this holder being placed in the vent of your car, with the heat on these stickers have melted off of the phone holder and have gotten stuck inside my vent. The phone holder slides out of the vents multiple times a day. Would not recommend.

January 29, 2022
Tulmox logo

Reply from Tulmox

Hey Kayla! We are very sorry for the experience you have had with our company and our products. We believe that the issue you are experiencing with your Clip Pads was caused by a production defect. We take full responsibility for this issue and would love to provide a resolution. Please let us know if we can send you a free replacement of your Magno holder.

Rated 5 out of 5 stars

Very handy and the magnetic is…

Very handy and the magnetic is surprisingly very strong!

January 29, 2022
Tulmox logo

Reply from Tulmox

Hey Elizabeth!
Thank you so much for your feedback! We are so grateful for your purchase and your support! The satisfaction of our customers is always our first priority!!!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look