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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the software for its user-friendliness and intuitive design, making it accessible even for those who are not tech-savvy. Many found the products to be highly effective in resolving various issues, such as unlocking devices, converting files, and recovering data, often highlighting their efficiency and reliability. The customer service team is frequently commended for being responsive, professional, and genuinely helpful, contributing to a positive overall experience. However, some people were dissatisfied with certain technical aspects, mentioning issues like jittery video after updates or problems with recording music. A few reviewers also reported difficulties with the software not working for their specific device or experiencing problems with license activation. Additionally, some customers expressed frustration with customer support not responding to their emails regarding recurring issues.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers praise the software for being... See more

Product

Users describe positive interactions with the product, often highlighting its effectiveness in various... See more

Application

Reviewers mention positive feedback about the app, highlighting its ease of use and beginner-friendly... See more

Technology

Clients share ambiguous opinions on technology. Many customers praise the software for its reliability and... See more

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

Based on these reviews

Rated 5 out of 5 stars

I tried iTunesKit iPhone Unlocker when I couldn’t access my iPhone, and it turned out to be a great solution. The interface was clean and easy to follow, with clear instructions that guided me through... See more

Company replied

Rated 5 out of 5 stars

i've been rooting and cracking phones for years. technology has advanced so much you need third party software to do so. Apple is the worst ,the automated system created my account and put activation... See more

Company replied

Rated 5 out of 5 stars

Honestly speaking, I've never found an easier platform to unlock iPhones. Anyone who uses this product it's so user friendly and intuitive and amazing. I simply click the button and follow the instruc... See more

Company replied

Rated 5 out of 5 stars

hello to be honest ive never found an easier platform to unlock iphones devices.anyone who uses this product its so user friendly and intutive and amazing. i simply click the button and follow the ins... See more

Company replied


Company details

  1. Software Company

Written by the company

TunesKit is a world-leading software developer dedicated to providing ultimate multimedia and iOS solutions to customers all over the world with advanced technology and high-quality customer support. At present, TunesKit is proud to be equipped with a professional R&D team, rigorous testing process, and prompt online help system. In the future, TunesKit will spare no effort to improve product performance as well as customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

394 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast response & fully support

Fast response & fully support. Tks

July 1, 2022
Unprompted review
TunesKit logo

Reply from TunesKit

Hi Cholid Ridwan,
Thank you for taking the time to provide us your feedback. Your satisfaction is invaluable to us.

Rated 5 out of 5 stars

Great Software & Support!

I have several of the conversion products from ViWizard and have been using them for many years - In addition, their support team is great and very quick to respond and resolve any technical issues. I highly recommend these products!!

June 29, 2022
Unprompted review
TunesKit logo

Reply from TunesKit

Hi Michae,
Thank you for taking the time to provide us your feedback.
Your satisfaction is invaluable to us.

Rated 5 out of 5 stars

I had a version/serial number problem…

I had a version/serial number problem which they took care of almost immediately and made sure I was running the latest version. Really quick response time from the support team.

June 28, 2022
Unprompted review
TunesKit logo

Reply from TunesKit

Hi Potts Jeff,
Thank you so much for taking the time to leave us this amazing review.
Please feel free to contact us if you have any other questions. We are always be there for you.

Rated 5 out of 5 stars

Tuneskit is the best solution for…

Tuneskit is the best solution for unlocking an iPhone. It’s simple, easy, and the cheapest I’ve seen so far!

June 28, 2022
Unprompted review
TunesKit logo

Reply from TunesKit

Hi Baylea Campbell,
We are so grateful for your kind words!
Please feel free to contact us if you have any other questions. We are always be there for you.

Rated 1 out of 5 stars

Deceptive company

My iPhone would not go to the home screen so I thought I would use this app to fix it.

On their YouTube channel they are quite deceiving as they don’t show some steps that you will come across for example it will download and halfway through it will ask for payment - but this only happens once you have waited such a long time in the download process. I ended up paying to continue the download and guess what? The repair failed!

I have a notification saying please confirm whether the firmware matches your device model - I have checked so many times to make sure this is correct and it is indeed completely correct so this to me is clearly a scam. I also IMMEDIATELY started receiving spam calls from about 7 different companies after giving them my details (data breach?).

They don’t have any numbers to call them either which is concerning.

Their website says money back guarantee so I’m waiting to hear back from them right now. Alternatively if they could call me and we can go through the problems together on the phone that would be ideal but obviously they don’t have a phone number (conveniently).

Really frustrating

Edit: Their response below is just confirming what I have said above. There is no point in 'coming out clean' now once you have been exposed to be a deceptive company. Be honest and tell users from the beginning what they're getting into.

June 22, 2022
Unprompted review
TunesKit logo

Reply from TunesKit

Hi Sha,
Thank you for your review. I’m sorry to hear you had such a frustrating experience.
The trial version gives users a chance to use TunesKit programs for free but with some limitations, only the registered version of TunesKit will allow you to use the software completely. When you use the free trial version, a prompt message will usually pop up in the last step to tell you the restriction. If you want to unlock the limit, you need pay for it.
Please feel free to contact our technical support team through support@tuneskit.com for further help.we’ll strive to do better

Rated 5 out of 5 stars

Wow wow wow what an excellent software…

Wow wow wow what an excellent software I've been using a family members software i am amazed how easy it is to use best part is you can transfer any music tracks to any device such as ipad very good idea if your going on a plane where their no data or wifi

Well done to all the software team who put this software together that works

June 21, 2022
Unprompted review
TunesKit logo

Reply from TunesKit

Hi Paul Shrubb,
This review made our day!
Your satisfaction is invaluable to us.

Rated 5 out of 5 stars

FANTASTIC APP

I LLIKE HOW QUICK AND SIPMLE IT IS TO USE NO EXP[ERIENCE REQUIRED. A FRIEND FOR LIFE

June 10, 2022
Unprompted review
TunesKit logo

Reply from TunesKit

Hi stoneone organics,
We are so grateful for your kind words.
Please feel free to contact us if you have any other questions. We are always be there for you.

Rated 5 out of 5 stars

EXCELLENT SERVICE

The quality of the service is excellent, fast and fast, the price is in line with the quality, I would recommend it to everyone.

May 29, 2022
Unprompted review
TunesKit logo

Reply from TunesKit

Hi Boris Pavleković,
Thank you for taking the time to provide us your feedback.
Your satisfaction is invaluable to us!

Rated 1 out of 5 stars

Done with games and failures...

Yes, I've plugged in several devices, but was unable to complete the unlocking process. Only one iPad 3 was successfully unlocked. The others, even after downloading the firmware, never even completed cause it couldn't verify the firmware it downloaded. The devices are still locked. Your software didn't unlock them..
Even so, it told you 3 we're done, well, where's the ability to unlock the other 2?
Ok, here's a screenshot of the message.
Your system must be able to tell the difference between an actual successful unlock, and a failed attempt. Right?? You don't count unsuccessful device unlocks as used against the 5 devices allowed do you? No other company does. I know that for a fact. .
Oddly as it is, I tried again to unlock this iPad pro 12.9 , after 3 firmware downloads, all failing verification, it finally started unzipping the files to unlock it, BUT NO, it to failed . Here are the screenshots of that sad failure.. so what's up? Your software can't even download the correct firmware package. Really?? Ok, nevermind. I want a refund. I'm tired of this. The downloading of all these files for nothing, killing my data, just for failure. Nope, I'm done with your program. Just refund the money please. I don't have time to play these games. Your software is a hit or miss catastrophy and aggravation I just don't need or care for.. I'll go back to unlock go or 3utools. Good luck with scamming someone else. And I plan on writing a review for you as well.. and not a very good one sadly.. peace. Goodbye. I expect to see my money refunded promptly. Thank you..

May 24, 2022
Unprompted review
TunesKit logo

Reply from TunesKit

Hi Wesley Seguin,
We’re sorry to hear you had an unpleasant experience with us this time, and value your feedback. But we’d love to make it up to you the next time around. Contact us at support@tuneskit.com to receive a special discount code for your next purchase!

Rated 5 out of 5 stars

Great Product, but AMAZING support

I used the product happily to download my favourite Spotify playlists in 2021. In 2022 I found the version I was using had stopped working - so I contacted support.
It's ALL sorted now thanks to a lightning-fast response from support.
They provided a link to the latest software, plus a new registration key - all done over email within 1 hour.
Great service and great product!
Highly recommended!

May 19, 2022
Unprompted review
TunesKit logo

Reply from TunesKit

Hi Nick Griffith,
Thank you so much for taking the time to leave us this amazing review.
Your satisfaction is invaluable to us;)

Rated 4 out of 5 stars

The software AceMovi and Screenrecorder…

The software AceMovi and Screenrecorder won't even open on my Mac. it downloads, goes in the application folder and when you click on the icon it gives a warning that Apple can't verify the software and to contact the provider, which of course seems next to impossible. I should of known better. Sent an email we'll see if I ever get a reply - UPDATE - I got a reply, and the information given allowed the software to work, and it works fine, good tool for the price. However, for the reason I bought it, it doesn't really do what I wanted it to. That, is more of my fault for not understanding the situation. I will find use for it though, so all in all not a loss. The customer service was quick and effective, thank you for that.

May 18, 2022
Unprompted review
TunesKit logo

Reply from TunesKit

Hi Larry,
We’re sorry to hear you had an unpleasant experience with us this time, and value your feedback.
We send the solution to your email address, please check it out.

Rated 1 out of 5 stars

Slow, Super bad and Crashes all the time.

I wanted to download some songs from Spotify and found this programme (Viwizard Music Convertor). DO NOT USE. I have been sat here trying to download the same song for hours. It automatically shuts the programme down, as well as Spotify. I have tried to change preferences, I have tried a different song. Even the 1x Conversion speed makes no difference.

May 13, 2022
Unprompted review
TunesKit logo

Reply from TunesKit

Hi Lewis Samson,
We’re sorry to hear you had an unpleasant experience with us this time, and value your feedback.
We haven't received your reply in email,please feel free to reply our technical support team,we will help you to fix the problem
Thanks

Rated 1 out of 5 stars

I hope you see this before purchase! - SCAM

These are an awful company to deal with and the money back guarantee is a straight up scam.

I bought a lifetime product license key for ViWizard in order to try use some apple Music on my Serrato setup... It didn't work.

Despite numerous back and forth with customer service, they are refusing to give me my money back.
I literally asked for a refund from my "lifetime licence key" within 2 hours of purchase lol.... they have a 30 day money back guarantee, yet 2 hours into it... they still refuse to give any money back.

I've reported to Paypal so I'm hoping I can get my money back there, but just avoid these guys at all cost!!

NOTE - they even charged me £69.96.... not the $69.95 as advertised.

Scammers.

May 3, 2022
Unprompted review
TunesKit logo

Reply from TunesKit

Hi Lewis Wildridge,
We’re sorry to hear you had an unpleasant experience with us this time, and value your feedback.

ViWizard offers a 30-day (for lifetime paid users) or 5-day (for monthly paid users) Money Back Guarantee, based on our 'try-before-you-buy' system. All refund requests will be approved only under the acceptable circumstances below. If a order exceeds the money-back-guarantee period, then no refund will be issued.

If we can’t fix the problem in time, we’ll make an application for the refund of your order ASAP.

Please feel free to contact our technical support team through support@viwizard.com for further help.we’ll strive to do better

Rated 1 out of 5 stars

Tuneskit Moneyback Guarantee is a scam!

My parents iPad Mini 6 couldn't boot up, so I decided to try TunesKit iOS System Recovery. It seemed that the program could not recognize all parameteres, but it tried to install the firmware. That didn't work and I went to the Apple Store with my laptop and iPad. Through iTunes they recovered the iPad completely within 30 minutes. I had 30 day moneyback guarantee, and I aske for a refund and provided screenshots. I will only get 50%, it's a complete SCAM. The company takes no risks in refunds whatsoever. If the tool works you are in luck, if not than you are screwed. The consumer takes all the risk, and Tuneskit takes advantage of consumers in distress of a broken Apple product. Stay clear!

P.s. I’m not one of few customers who had the same problem. There are 28% negative feedbacks on the IOS Recovery Tool. Your other products are amazing, how about extending that excellence to this subpar tool. My hardware wasn’t defect, as I mentioned earlier. The Apple Store fixed it in 30 minutes… Should have gone there in the first place…

April 11, 2022
Unprompted review
TunesKit logo

Reply from TunesKit

Hi Manuel de Bruin,
We’re sorry to hear you had an unpleasant experience with us this time, and value your feedback.
Many users have used our software to fix their devices successfully. I'm sorry that you're not in this case. There are many reasons that may lead to the repair failure and we're not sure whether it's caused due to the hardware issue. Actually this is not an excuse. If you try similar software from other companies, they shall give no guarantee of helping your fix your device absolutely.

Rated 5 out of 5 stars

TunesKit iPhone Unlocker

I used the TunesKit iPhone Unlocker to get rid of the Activation Lock on my iPad. As advertised, it removed it in minutes and I was able to finally use my iPad again! I tried a few other programs that couldn't get the job done until I found this.

All of this wouldn't have been possible without their A+ support team. I reached out to them with some questions about their products and got a response back shortly after.

Thanks again Tuneskit!

April 4, 2022
Unprompted review
TunesKit logo

Reply from TunesKit

Hi Nick M,
Thank you so much for taking the time to leave us this amazing review!
Please feel free to contact us if you have any other questions. We are always be there for you.

Rated 5 out of 5 stars

A Detailed Review of the AceMovi Video Editor.

The AceMovi video editor is an extremely easy-to-use video editor with a simple interface which doesn’t require very heavy computer resources to run but runs seamlessly on your ordinary Windows 7 machine and onwards. Despite being simple enough to be easily used by beginners this video editor is capable of delivering stunning and sensational videos which will definitely impress the viewers whether on YouTube or in other places.

To use the AceMovi video editor you can start by importing or dragging and dropping the video and audio files you might want to put in although the AceMovi editor itself offers some audio clips which you can use on your projects. The media files then have to be moved in to the timeline in any sequence you desire. As you first move the video clips to the timeline the video editor will ask about the resolution of the desired video you are making, choose your desired option and continue.

After the media files have been moved to the timeline, you can zoom in or zoom out of the timeline as you prefer to get a better view and idea of your work. Now from the toolbar, you can add various effects to your video. From the elements button, you can get background arrows and shapes to enhance the video. You can add audio tracks, text, and various filter effects. You can also add transitions, animation and different regional effects to the video. When you click on a video in a timeline, you can go to a panel on the right side to fine-tune the colors, tones etc. as well as the audio settings and get access to the chroma key.

Another great feature of the AceMovi video editor is the Screen Recorder. This function is very easy to use and you will not need any other screen recorder for your device. Record video, audio, camera, sounds etc. whatever you require very easily. You can also create a photo or video slideshow with music in the AceMovi video editor very fast and easily with the Slideshow Maker.

After the work is completed you can now export the project, you can adjust the size, resolution and format like MP4, M4V, MOV, MKV, MPG, MP3, WAV of the final project as per your requirements, depending on where you want to use the video whether on your mobile device like iPhone, iPad, Apple TV, Samsung Galaxy, Xbox, PSP, LG TV or YouTube, Facebook, Vimeo, etc.

The AceMovi video editor can be used by beginners as well as advanced professionals. This editor could be used for free but with a watermark on the video. To avoid the watermark one can buy a monthly or a yearly subscription or best of all purchase a lifetime license all for very reasonable amounts which are easy on your wallet.

I would highly recommend using this great software on all your video projects as it is very simple and easy to use, runs on ordinary computer hardware and could be used for free or purchased at very reasonable prices for different license durations.

March 7, 2022
Unprompted review
TunesKit logo

Reply from TunesKit

Hi Amir Azam Siddiqi,
Thank you for taking the time to provide us your feedback. Your satisfaction is invaluable to us!
Please feel free to contact us if you have any other questions. We are always be there for you.

Rated 5 out of 5 stars

After I tried Acemovi

After I tried Acemovi, I thought it was a great application, easy to understand, lightweight, lots of transition options, animated text that was easy to set up at will, and the most important thing was that it was very light for my laptop. I hope I can work a lot through this AceMovi application. i hope i am supported by tuneskit.

March 4, 2022
Unprompted review
TunesKit logo

Reply from TunesKit

Hi Dimas Fazly,
Thank you for taking the time to provide us your feedback. Your satisfaction is invaluable to us.
Please feel free to contact us if you have any other questions. We are always be there for you.

Rated 5 out of 5 stars

Great software to make your life easier

Using this software allowed me to port and share my owned products amongst my devices without dealing with any of the pesky DRM. 10/10 would recommend you give it a try. They even offer a trail version that lets you see if you like there service before you buy it.

February 22, 2022
Unprompted review
TunesKit logo

Reply from TunesKit

Hi Kapn Voncrunch,
We are so grateful for your kind words.
Please feel free to contact us if you have any other questions. We are always be there for you.

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