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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the software for its user-friendliness and intuitive design, making it accessible even for those who are not tech-savvy. Many found the products to be highly effective in resolving various issues, such as unlocking devices, converting files, and recovering data, often highlighting their efficiency and reliability. The customer service team is frequently commended for being responsive, professional, and genuinely helpful, contributing to a positive overall experience. However, some people were dissatisfied with certain technical aspects, mentioning issues like jittery video after updates or problems with recording music. A few reviewers also reported difficulties with the software not working for their specific device or experiencing problems with license activation. Additionally, some customers expressed frustration with customer support not responding to their emails regarding recurring issues.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers praise the software for being... See more

Product

Users describe positive interactions with the product, often highlighting its effectiveness in various... See more

Application

Reviewers mention positive feedback about the app, highlighting its ease of use and beginner-friendly... See more

Technology

Clients share ambiguous opinions on technology. Many customers praise the software for its reliability and... See more

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

Based on these reviews

Rated 5 out of 5 stars

I tried iTunesKit iPhone Unlocker when I couldn’t access my iPhone, and it turned out to be a great solution. The interface was clean and easy to follow, with clear instructions that guided me through... See more

Company replied

Rated 5 out of 5 stars

i've been rooting and cracking phones for years. technology has advanced so much you need third party software to do so. Apple is the worst ,the automated system created my account and put activation... See more

Company replied

Rated 5 out of 5 stars

Honestly speaking, I've never found an easier platform to unlock iPhones. Anyone who uses this product it's so user friendly and intuitive and amazing. I simply click the button and follow the instruc... See more

Company replied

Rated 5 out of 5 stars

hello to be honest ive never found an easier platform to unlock iphones devices.anyone who uses this product its so user friendly and intutive and amazing. i simply click the button and follow the ins... See more

Company replied


Company details

  1. Software Company

Written by the company

TunesKit is a world-leading software developer dedicated to providing ultimate multimedia and iOS solutions to customers all over the world with advanced technology and high-quality customer support. At present, TunesKit is proud to be equipped with a professional R&D team, rigorous testing process, and prompt online help system. In the future, TunesKit will spare no effort to improve product performance as well as customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

394 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Game-Changer for iOS Users: Tuneskit iOS System Recovery

As an avid iOS user, I recently had the opportunity to try out Tuneskit iOS System Recovery, and I must say, it has been a game-changer for me. This software offers a comprehensive solution for various iOS system issues, and its performance has truly exceeded my expectations.

User-Friendly Interface:
One of the standout features of Tuneskit iOS System Recovery is its user-friendly interface. Navigating through the software is a breeze, even for those with limited technical expertise. The intuitive design ensures that users can easily find and access the functionalities they need without any hassle.

Versatility:
Tuneskit iOS System Recovery is a versatile tool that addresses a wide range of iOS system problems. Whether you're dealing with a device stuck on the Apple logo, a bricked iPhone, or persistent issues like boot loops, this software has you covered. Its ability to fix a diverse array of problems makes it an indispensable tool for iOS users facing various challenges.

Efficiency and Speed:
One of the most impressive aspects of Tuneskit iOS System Recovery is its remarkable efficiency and speed. The software performs system repairs swiftly, minimizing downtime and ensuring that users can get their devices back to normal as quickly as possible. This is crucial for anyone relying on their iOS device for work, communication, or entertainment.

Data Integrity:
Worried about losing your precious data during the repair process? Tuneskit iOS System Recovery takes this concern seriously. The software is designed to fix iOS system issues without compromising your data. This commitment to data integrity is a significant advantage, giving users peace of mind as they seek to resolve their device issues.

Reliability:
Having tried other iOS system recovery tools in the past, I can confidently say that Tuneskit stands out for its reliability. It consistently delivers on its promises, and the success rate for repairing various system issues is impressive. This reliability is a testament to the software's robust design and commitment to customer satisfaction.

Customer Support:
Should you encounter any challenges or have questions, Tuneskit's customer support team is readily available to assist. Their responsiveness and commitment to helping users further enhance the overall experience of using this software.

In conclusion, Tuneskit iOS System Recovery has earned its place as a must-have tool for iOS users facing system-related challenges. Its user-friendly interface, versatility, efficiency, data integrity, reliability, and excellent customer support make it a standout choice in the realm of iOS system recovery software. Whether you're a tech enthusiast or someone looking for a simple yet powerful solution, Tuneskit iOS System Recovery is well worth the investment. It has certainly earned a permanent spot in my toolkit for iOS device maintenance and troubleshooting.

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

Great tool for any iOS unlock/data recovery

Great tool for any iOS need. MDM bypass to screen unlock. Very easy to use and no technical knowledge is needed.
I have forgot my screen passcode and had huge important data which i could seemlessly recover using this tool. Customer service has been great if any question with prompt response.

December 2, 2023
Unprompted review
Rated 5 out of 5 stars

Very Pleased.

Excellent service. Migrated my licence when i wanted to move my program to another computer. Program works well. Very satisfied.

November 21, 2023
Unprompted review
Rated 1 out of 5 stars

Make it REALLY hard to get a refund for Software that doesnt work.

Purchased the iPhone unlocker software to bypass certain features on a device.

Software does not work as claimed!
They claim it should bypass MDM locks on iPads and iPhones - it does not.

After reading reviews posted by TunesKit claiming other competitors that they are better with a list of 'pros and cons' for other competitor software comparisons.
One 'pro' was that they are easier to get refunds from - this is a complete lie.
Claims of a 'Money-back guarantee' don't exist.

I'd requested a refund after trying to get the software to work which was my reasoning for the refund, "if your software doesn't work I'd like a refund", but instead you get the run around and avoidance to provide a refund.

Even proving their software doesn't work with logs and evidence didn't even make a difference.

Avoid TunesKit unless you want to waste your money on empty promises and no option to get a refund.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

tuneskit is awesomesauce

the simplicity and customer care the program is simple to understand broe down to make sense and i have to say the best out of about 50 i have tried.

November 4, 2023
Unprompted review
Rated 1 out of 5 stars

Fake site - didn’t work worse customer service

I can’t believe truepilot can have fake reviews too! Don’t use tuneskit it’s a rip off plus rather loose your data than put that out there for tuneskit so they can misuse later. iPhone 13 Pro didn’t work later they didn’t agree to give me full amount but I was smart enough requested PayPal and they sort it out for me. Tuneskit didn’t work and customer service was terrible. Hope no one have to go through this!

August 17, 2023
Unprompted review
TunesKit logo

Reply from TunesKit

Hi John Rai,
Thank you for your review. I’m sorry to hear you had such a frustrating experience, please feel free to contact our technical support team through support@tuneskit.com for further help.we’ll strive to do better

Rated 5 out of 5 stars

Excellent Customer Service

I've been using their products for years and customer service has always been excellent. They respond to emails very quickly to help resolve issues.

September 25, 2023
Unprompted review
TunesKit logo

Reply from TunesKit

Hi steve,
Thank you so much for taking the time to leave us this amazing review.
Your satisfaction is invaluable to us.

Rated 5 out of 5 stars

The best service

hello everyone! I bought an iPhone and accidentally blocked it, used one of the many TunesKit programs, and easily unlocked it and use these programs to this day. The service is really the best of many similar ones, everything is easy and simple, and most importantly everything works!

September 18, 2023
Unprompted review
TunesKit logo

Reply from TunesKit

Hi Артём Аюпов,
We are so grateful for your kind words.

Rated 1 out of 5 stars

Tuneskit Support very poor..

Tuneskit Support very poor... i try to reach them is five hours now no response. have purchase product and am having a problem have tried several times to reach them.

September 14, 2023
Unprompted review
TunesKit logo

Reply from TunesKit

Hi Action Live,
We’re sorry to hear you had an unpleasant experience with us this time, and value your feedback.
Tuneskit support team will reply to you within 24 hours on the working days.

Rated 4 out of 5 stars

The best video editor I know and the worst support I know.

[AceMovi Video Editor]

If someone told me my story with "support" TunesKit, I would not believe them that in a world of constant competition and solicitation of users such a story is possible.

This is really very good software - the best one I've worked on (in this price class), it has a lot of small functional solutions that make work much easier, you can see that someone put a lot of effort into its design.

However, as in any software there are errors that prevent you from working with 100% satisfaction and you have to use other software in addition.

I spent a lot of time to take screenshots, record videos of problems and describe it all.
It was more difficult for me because I don't know English and I have to use a translator.

Due to the poor English language, I will not elaborate, I will only write that at some point, in order to establish some contact - which was not possible via e-mail support - I wrote to them on Facebook, Twitter, YouTube.

I got replies like this:

"Sorry, We will get back to you as soon as possible."

- I started discussions and again a break for a few weeks.

I started asking for an answer again and after some time I got something like this:

"Sorry again for the inconvenience.
We'll strive to do better."

and then the appropriate response to the conversation.

Unfortunately, it's been over 3 months since my last question and there's no way I can contact them.

THIS IS A DRAMA.

October 23, 2022
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers, I wanted to repair my iphone that wasnt switching on, it didnt work, in less than 24 hours, I asked for a refund. The customer service said yes sure we will offer a full refund. A month goes by, and my credit card was charged a second monthly subscription, I check my bank account, it showed that the first subscription was never refunded, and they charged me a subscription for a second one. I wrote to the customer service the exact same day I got charged, they said they can only refund the 2nd month and only 40% of it because that is what their rules are. They will literally steal your money and you cant do anything about it.

August 20, 2023
Unprompted review
Rated 5 out of 5 stars

If you have ever encountered any iOS…

If you have ever encountered any iOS issues on your iPhone or iPad, you might have looked for a reliable and effective solution to fix them. One of the tools that claims to help you with that is TunesKit iOS System Recovery. In this review, I will share my experience with this software and tell you whether it is worth trying or not.

TunesKit iOS System Recovery is a desktop application that can repair various iOS problems, such as stuck on Apple logo, black screen, recovery mode, boot loop, etc. It can also downgrade iOS without jailbreak and bypass iTunes errors. The software supports all iOS devices and versions, including the latest iPhone 13 and iOS 15.

The main features of TunesKit iOS System Recovery are:

- It can fix over 50 types of iOS issues without data loss.
- It offers two repair modes: standard mode and advanced mode. The former can fix most common problems without erasing any data, while the latter can fix more serious issues but will wipe out all data on the device.
- It can backup and restore iOS data before and after the repair.
- It can enter or exit recovery mode with one click.
- It has a simple and user-friendly interface that guides you through the whole process.

I tested TunesKit iOS System Recovery on my iPhone 12 that was stuck on the Apple logo after an unsuccessful update. I downloaded and installed the software on my Windows PC and connected my iPhone to it. The software detected my device and asked me to choose a repair mode. I chose the standard mode as I didn't want to lose any data. Then, the software downloaded the matching firmware package for my device and started to repair it. The whole process took about 15 minutes and my iPhone was back to normal.

I was impressed by how easy and fast TunesKit iOS System Recovery worked. It saved me from a lot of trouble and frustration. The software also has a free trial version that allows you to scan and preview your device before repairing it.
Overall, I think TunesKit iOS System Recovery is a reliable and effective tool to fix various iOS issues. It has a high success rate and a low risk of data loss. It is also easy to use and affordable. If you are looking for a solution to repair your iOS device, you might want to give it a try.

August 16, 2023
Unprompted review
Rated 3 out of 5 stars

The app needs some updates

i constantly have to click on the stop, save button to go record a different song from a playlist which is frustrating it would be better if it could sync with the audio player, and also most of the time when you finish recording a song the software completely gives wrong information about it

August 13, 2023
Unprompted review
Rated 5 out of 5 stars

Migrate Tuneskit lisense

I wanted to reinstall TunesKit on my new Mac. I contacted TunesKit via email to see if the lisense could be migrated. They reset my key code so I was able to continue to use this app. Very fast and speedy support from Mila at Customer Service.

August 2, 2023
Unprompted review
Rated 2 out of 5 stars

Trading 5 star reviews for free trials

I purchased a product from them that technically did not work on the phone I wanted to do it on but I had an older one I was able to use and it worked. The company was offering a month free to there services if you write a 5 star review and ultimately just says the program won't work and just blows you off. Most of these 5 star ratings are to get a free product.

July 26, 2023
Unprompted review
Rated 4 out of 5 stars

This is a question

This is a question.

Please can Tuneskit unlock iPhone 11 pro activation lock. I reported it stolen last year, just to find it in the house while trying to relocate but now I can't remember it's password or Nothing. Can Tuneskit help me reset my phone using its IMEI??

July 15, 2023
Unprompted review

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