Someone hacked my credit card and refunded the amounts that were charged right away. Before it was escalated however I was somewhat treated as though I made these purchases! I'm sorry I'm a 70 year ol... See more
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Customer service was very nice and…
Customer service was very nice and extremely helpful in a timely manner!
Nver received my stroller and car seat
Quick and easy chat with resolution.
Quick and easy chat with resolution.
Customer service is quick and helpful…
Customer service is quick and helpful with my needs.
PURE SCAM is my experience
I entered into a scam purchase which subsequently led to more charges, with the promise of more charges, none of which were asked for, and none of which were cancelled upon request, and were promised by the online chat with "Kobby", but never reversed. A 14 day waiting period is the caveat they use to lock payments without your direct permission, only by hiding and misleading the buyer. JUST A HORRIBLE EXPERIENCE THEY COULD'VE REVERSED, BUT CHOSE NOT TO. SCAM is the only word I would use to describe the whole process. So far I'm up to $9.99, $47.51, $6.95, $9.99, and they show I have purchased NOTHING. I warn anyone reading this to READ EVERY SINGLE SYLLABLE OF THE EULA, AND IF IT APPEARS THEY MAY HAVE AN OPTION TO TAKE FROM YOU, BELIEVE THEY WILL.
I'm not sure how I even signed up for a…
I'm not sure how I even signed up for a membership or subscription, I was trying to sign up for something else. That being said, I emailed and asked to cancel my membership/subscription and for a refund. My email was answered promptly, membership was cancelled and now it looks like I will receive a refund, so I'm very happy with the resolution.
I mistakenly signed up for this
I mistakenly signed up for this. Had a online chat with Zoe Escalation Team Management, she patiently and assisted me with this cancellation.
Ann has done a great job
Ann has done a great job with her handling of this cancelation.
Accidental membership
Accidentally entered into a membership, mistaking the site to be something else. Received quick response and very courteous attitudes. It is greatly appreciated.
I didn't get what I paid for
I didn't get what I paid for. And after I cancelled the subscription on my end I guess it was still going to charge me anyway.
Helped with account issue.
I got assisted very well with account and helping go forward in a fast pace and nice manner
Respond quickly and was very polite.
Respond quickly and Emily was very polite.
Good customer service
Excellent service merci beaucoup Nicholan
Very helpful
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