This place is a total rip-off
This place is a total rip-off. What they advertise on their website is not what you will receive; it's a fraud. I bought an engine from Turbo Auto Parts with 41,968 miles. I asked if it was available and they confirmed it was. I bought it, and what I received was a broken engine with oil leaks and 110,208 miles. The mileage does not match the purchase receipt or the vehicle identification number (VIN). When I called to request a refund because I didn't receive what I ordered, they told me they couldn't. They said if I wanted to cancel, I would have to pay a 35% restocking fee plus $2,500 for shipping. I paid $12,207.84 for the engine. I refused to pay the restocking fee and shipping because they sent me something I didn't order. I filed a claim with my credit card company. Aaron and Joe are professional scammers. They sent someone to pick up the engine, but they never gave me the bill of lading (BOL) that the truck driver requested. I called and contacted Turbo Auto Parts to have it emailed to me. They didn't respond until 2 p.m. with a text message claiming I refused to ship the engine, which is completely false. They presented this as evidence to the bank and are now appealing my bank's decision. I imagine they've done this many times. They repossessed the engine, and I'm left with a $12,207.82 credit card debt. Don't buy anything from this company; it's a scam. I currently have two complaints against this business: one in Texas, where I live, through the Texas Attorney General, and another in Florida, where Turbo Auto Parts is located. I also have a civil lawsuit against this business with my attorney and a dispute with my bank. If you don't want to go through what I'm going through, stay away from this business!
November 12, 2025
Unprompted review