Turfmatic - Europe Reviews 3

TrustScore 3.5 out of 5

3.5

Boissy-Lamberville, 27300 Bernay, Normandy, FR


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Company details

  1. Tool Manufacturer

Written by the company

Artificial Grass Performance Tools - Maintenance supplies across Europe for all fake grass installations

Turfmatic™ Customer Guarantee

At Turfmatic™, we stand behind the quality and performance of every product we sell. That’s why we offer the following customer guarantees:

At Turfmatic™, we stand behind the quality and performance of every product we sell. That’s why we offer the following customer guarantees:
🔧 1-Year Manufacturer Warranty All Turfmatic™ machines come with a 12-month warranty covering manufacturing defects, parts, and workmanship under normal use. - 🌍 International Support We ship worldwide and provide customer support for all orders, no matter where you're located. Spare parts and servicing options are available to keep your machine running for years to come. - 💬 Responsive Help Need help? Our team is here to assist with technical support, order issues, or usage advice—just drop us an email and we’ll respond promptly.

Contact info

  • Boissy-Lamberville, 27300, Bernay, Normandy, France

3.5

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
3-star
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1-star

Replied to 35% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Motor blew up

I bought a 380 machine less than a year ago from Turfmatic EU in The Netherlands. I used it once a month for a small backyard.
Last week the motor blew up. I tried to get in contact, but they're not replying, and the other email address on the website is not receiving emails.
I'm very dissatisfied with the (not) service.

April 23, 2026
Unprompted review

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