Turn 14 Distribution Reviews 1

TrustScore 3 out of 5

3.2

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Company details


Contact info

  • Corporate Drive 150, 18936, Montgomeryville, United States

  • turn14.com

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Watch Who You Distribute For.

Turn 14 Distribution shipped me a Go Rhino Br20 Bumper that was missing every single part required for installation besides the bumper itself. The Bumper was not even wrapped in bubble wrap or in a box. It was just shipped in a single layer of plastic wrap.

I purchased the bumper from EliteRaceFab.com and after asking them for assistance, after their responses of "lol we dont know" and giving them time to offer to ship the missing pieces, they literally offered 0 help. They openly admit multiple times that the hardware should be included, and even blame it on GoRhino at one point. So, I moved on to Go Rhino for assistance.

GoRhino.who has attempted to help me, but EliteRaceFab has made it difficult for them every step of the way. A month and a half later, I am still sitting here with a bumper I cant use, and GoRhino has done everything in their power to get me the parts (on backorder), and even cooridinate a pickup of the bumper and credit back the distributer. Today Eliteracefab informs me that they are going to charge me a restocking and inspection fee for returning the bumper that they know was missing parts. According to their site, this is roughly 20%.

WHAT??!?!?!?!??!?!?! I am not returning because I want to, I am returning because a replacement wasnt offered, and no one can send me the parts. So why am i leaving the review on Turn 14? because you allow these sub-par, third rate companies to operate while you distribute their orders. Therefore you are just as accountable as they are. I see all your fake Google Reviews, and I see how highly you think of yourself. Just know that why you are raking in the people's hard earned money, you have storefronts like EliteRaceFab.com out there ripping customer's off and misleading them.

September 1, 2023
Unprompted review

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