Turnkey Auto Solutions LTD. Reviews 25

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent quick service. Would definitely recommend. Very reasonable price. Came to my home, was on time and a lovely young man.

Rated 5 out of 5 stars

Very friendly and efficient, sorted my situation out next day no issues, compared prices and deffinately competitive if not the best price I got. Turned up on time and kept in touch with me whe... See more

Rated 5 out of 5 stars

Absolute professional. Outstanding in his field. Nothing is too much trouble. Very well priced. Goes the extra mile. I cannot speak too highly of this company. Thank you for outstanding service. Highl... See more

Rated 5 out of 5 stars

texted at 9pm after snapping the one and only key i had to my caddy, instant response and arranged to replace the key for me first thing the next morning, drove to meet him at 9am and by 9:30 he h... See more

4.7

Excellent

TrustScore 4.5 out of 5

25 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Stay well away

Stay well away, said they were going to see me on Tuesday, no sign. Called them, said would call back in two minutes, no call. Sent them several texts, no reply, called them several times and left message, no response. THEY DON'T GIVE A S**T !!!

July 18, 2017
Unprompted review
Turnkey Auto Solutions LTD. logo

Reply from Turnkey Auto Solutions LTD.

Hi Greg, the first time you called me was on Friday 14th to say that you needed a new key, i said i wouldn't be able to do it that day because i didn't have the key blank in stock, so i gave you the numbers for 2 other locksmiths near you. I then spoke to you on Saturday where you said you may need it doing as the other 2 locksmiths had been giving you the run around? At that point i wasn't able to get the key blank until Tuesday as the Saturday post had already left my supplier, so i said you, that you had until 15:00 on Monday to decide whether you want me to do it, which is the cut-off for my supplier. The last time i spoke to you was yesterday at 9:03, i asked to call you back in 2 minutes so i could speak to my supplier to make sure the key blank was definitely available, which it was. I tried calling you back 2 times, at 9:08 and 9:13, both times it went straight to answering machine.

I am sorry if there has been a miscommunication here, but it isn't at all in my best interest to ignore a paying customer when they want a straightforward job undertaking. If you still need the job doing, feel free to give me a call anytime.

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Your Trust Pilot review projects a totally different story to the Review you just left me on google, please see below:

Greg Hazelton
1 review
in the last week-
Called this company on Friday 14th to ask about cost of a key for my car as I had lost my key. The guy I spoke to told me £90, but he would need a days notice to order a blank key. Phoned back on Monday and asked him to go ahead, said he would call me straight back, he didn't. I called several times day and left a message, no response. Sent several texts saying how badly I needed him to call out, no response. STAY WELL AWAY, THEY DON'T GIVE A S**T !!!

It is clear reading the 2 reviews that the stories do not match up.

I hope you don't begin to make a habit of leaving meritless reviews on small businesses pages as they can be damaging. As i previously stated, if you are still looking to have this done, i can book you in.

Rated 5 out of 5 stars

What a great service and friendly guy!!!

I was so annoyed when my car key stopped working, after doing a quick google search i stumbled upon Turnkey Auto Solutions. I must say, Tom put my mind at ease straight away. As soon as he turned up he diagnosed the problem as a flat battery in the key. He had it swapped within 5 minutes! Simple as that! 100% will use again!!!

March 12, 2017
Unprompted review
Rated 5 out of 5 stars

Brilliant speedy service

What a service, out of hours lost my Mercedes keys and called these guys who opened up my vehicle and replaced my key in a record time , and they were very reasonable priced too, would definitely use again. Thanks once again.

March 9, 2017
Unprompted review

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