Turn Me Royal Reviews 6,616

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers had a great experience with this company. Many customers are delighted with the product quality, describing the portraits as amazing, beautiful, and lifelike, often exceeding expectations. The selection of designs is also highly praised, with many finding the artwork to be fun and unique, making for special gifts that recipients adore. Reviewers frequently highlight the excellent customer service, noting prompt responses and helpful assistance with revisions and order issues. However, some people mentioned significant issues with order delivery, experiencing long delays, lack of communication, and products not arriving in time for intended events. A few other people also felt that the customer service was poor, citing difficulties in reaching support and dissatisfaction with how certain problems were handled, including issues with artwork quality and cancellation requests.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing delight and satisfaction with... See more

Quality

Customers consistently note positive experiences with quality, often describing the portraits as wonderful,... See more

Order

Users describe ambiguous interactions with order, with many expressing excitement about their purchases and... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reporting fast and prompt arrivals, sometimes... See more

Customer service

Customers had ambiguous experiences with customer service, with some reviewers praising the excellent,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The art was beautiful Wading thruough your pricing structure totally suucked and was annoying. But the framed print was really good and of gift quality.

Rated 4 out of 5 stars

It was fun to look through the different options and choose the perfect one for what I wanted! Great selection to choose from. Once received I loved it! When my order was placed a received a confi... See more

Company replied

Rated 5 out of 5 stars

After reading other reviews, my sons and I decided to order a portrait for my husband. The turn around time from photo submission to our review to printing and shipping was so quick! We did decide on... See more

Rated 5 out of 5 stars

I felt it was a unique and fun experience! And the final portrait is amazing! I was going to hang the portrait for Father's Day, but I couldn't wait. My boyfriend loved our family portrait with our... See more

Company replied


Company details

  1. Gift Shop

Written by the company

Turn Me Royal can turn you, or your loved ones into royalty! Simply upload your photo & our artists will do the rest. We are famous for amazing unboxing reactions!


Contact info

4.1

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 51% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Very Poor Customer Service

Placed an order on the 19th May. No communication re: delivery, unable to download artwork as link as it has expired. Emailed twice for help/update, no response. Extremely poor customer service for an item that cost £99!

May 19, 2026
Unprompted review
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Reply from Turn Me Royal

Hi,

We’re very sorry for the inconvenience and frustration caused. We have sent you an update email with all the relevant information regarding your order. Please check your inbox, and feel free to reply if you need any further assistance.

Rated 5 out of 5 stars

Since writing my last review I was…

Since writing my last review I was contacted by the company. They have kindly assisted me with the credit issue stalling my account, and now it is clear to begin again so that I can order my next wonderful gift! I have found the customer service very attentive and willing to help me, as for the pictures I have ordered and received already I am delighted with them. Produced on canvas and finished nicely with a sturdy hanger clip at the back. Both pictures arrived promptly and in good condition.
I shall definitely be ordering again from this company in the future.

May 18, 2026
Unprompted review
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Reply from Turn Me Royal

Hi,

Thank you for taking the time to update your review! We're delighted to hear that our team was able to assist you and resolve the issue with your account. It's also wonderful to know that you've been pleased with the portraits you've received and that they arrived promptly and in good condition.

We truly appreciate your kind words about our customer service and products. Thank you for your continued support, and we look forward to creating your next special gift!

Rated 5 out of 5 stars

Great overall experience

Great overall experience. Very easy. At first my order was delayed but the customer service was very responsive and followed up every step of the way. I would recommend to anyone looking for a fun piece of art!

May 12, 2026
Unprompted review
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Reply from Turn Me Royal

Hi,

Thank you for your wonderful review! We're delighted to hear that you had a great overall experience and found the process easy to use. We appreciate your patience regarding the delay and are glad our customer service team was able to keep you informed every step of the way. Thank you for your recommendation and support—we hope to create another fun piece of art for you in the future!

Rated 5 out of 5 stars

the options were great and the previews…

the options were great and the previews made it easy. I liked you can edit the picture.
When the finished product arrived I was blown away.
I and the family were so pleased they have also gone on line and ordered a picture.

May 14, 2026
Unprompted review
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Reply from Turn Me Royal

Hi,

Thank you for your wonderful review! We're thrilled to hear that you enjoyed the variety of options, found the preview and editing features helpful, and were blown away by the final result. It means a lot to us that both you and your family were so pleased with the portrait. Thank you for your support, and we're delighted to hear that your family members have decided to create portraits of their own!

Rated 5 out of 5 stars

Got my Mother a picture for Mothers…

Got my Mother a picture for Mothers Day. She was so impressed and in tears about the picture. It could not have been a more perfect gift.

May 10, 2026
Unprompted review
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Reply from Turn Me Royal

Hi,

Thank you for your wonderful review! We're honored to hear that the portrait made such a meaningful Mother's Day gift. Knowing that it brought such a heartfelt reaction means the world to us. Thank you for choosing us to help create such a special moment.

Rated 5 out of 5 stars

All excellent

All excellent. Portrait, delivery, customer service was perfect. Love my portrait of Lemuel . Thank you.

May 12, 2026
Unprompted review
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Reply from Turn Me Royal

Hi,

Thank you for your kind review! We're delighted to hear that you loved your portrait of Lemuel and that you were happy with the artwork, delivery, and customer service. We truly appreciate your support and are grateful that you chose us to create your portrait.

Rated 5 out of 5 stars

Turned my mom into royalty!

My first effort wasn’t good, they changed my mom’s hair completely and wouldn’t change it back. But the second try with a different picture was great. I sent her a print for Mother’s Day and she loved it. I will do another one for Father’s Day.

May 1, 2026
Unprompted review
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Reply from Turn Me Royal

Hi,

Thank you for sharing your experience! We appreciate your feedback and are glad that, after trying a different photo, we were able to create a portrait that both you and your mom loved. It means a lot to us to be part of such special occasions. Thank you for your support, and we look forward to helping you create something special for Father's Day as well!

Rated 5 out of 5 stars

My portrait is beautiful

My portrait is beautiful! The price was great and the shipping was fast! Thank you!!

May 10, 2026
Unprompted review
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Reply from Turn Me Royal

Hi,

Thank you for your wonderful review! We're delighted to hear that you love your portrait and that you were happy with both the price and the fast delivery. We truly appreciate your support and hope you enjoy your artwork for years to come!

Rated 5 out of 5 stars

My mother will be 100 this coming…

My mother will be 100 this coming 8/3...everyone always called her the Queen. Bought this for Mother's Day today 5/10/26 and I am sure she will love it! My sisters are thrilled with it also. Thing is -- my mom never considered "Queen" an endearment, she considered it her title LOL!!!!!

May 10, 2026
Unprompted review
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Reply from Turn Me Royal

Hi,

Thank you for sharing this wonderful story! We're honored that you chose us to create such a special gift for your mother's 100th birthday and Mother's Day. It sounds like the title of "Queen" suits her perfectly—and we love that she embraced it as her official title! We're delighted to hear that your sisters are thrilled with the portrait as well. We hope your mother loves it and that it helps make her milestone celebration even more memorable.

Rated 5 out of 5 stars

The frame and the painting are great

The frame and the painting are great, I opened it up and hung it on my wall in my office.
Sincerely.
Ken Martin

March 10, 2026
Unprompted review
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Reply from Turn Me Royal

Hi,

Thank you for your kind review, Ken! We're delighted to hear that you are happy with both the frame and the portrait. It means a lot to us to know that it has found a place on the wall of your office. We truly appreciate your support and hope you continue to enjoy it for many years to come.

Rated 4 out of 5 stars

Ordered a pic of our 2 fur babies

Ordered a pic of our 2 fur babies. I'm pleased with the work. It's an easy way to get a quick portrait and would use them again. My only reason for not giving 5 stars is the detail of the dogs could be sharper.

April 28, 2026
Unprompted review
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Reply from Turn Me Royal

Hi,

Thank you for your review! We're glad to hear that you were pleased with the portrait of your fur babies and found the process easy to use. We also appreciate your feedback regarding the detail, as it helps us continue improving our artwork. Thank you for your support!

Rated 5 out of 5 stars

I am very pleased with this photo

I am very pleased with this photo! I highly recommend the additional frame. It accentuates the photo perfectly, and looks so professional. Totally worth every penny for this package- I'm excited I found this amazing site for a quality gift!

May 8, 2026
Unprompted review
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Reply from Turn Me Royal

Hi,

Thank you for your wonderful review! We're thrilled to hear that you are pleased with your portrait and that the frame exceeded your expectations. It's great to know that it added the perfect finishing touch and helped create a professional-looking display. We truly appreciate your recommendation and are honored that you chose us for such a special gift. Thank you for your support!

Rated 5 out of 5 stars

My canvas looks so real

My canvas looks so real! I'm ordering another one of me and my husband. Shipping was fast. Thank you

May 7, 2026
Unprompted review
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Reply from Turn Me Royal

Hi,

Thank you for your wonderful review! We're delighted to hear that you love your canvas and that it exceeded your expectations. It's also great to know that your order arrived quickly. We truly appreciate your support and look forward to creating another portrait for you and your husband soon!

Rated 5 out of 5 stars

2nd time i order this as a gift…

The very 1st one i had order back 5 years ago was beautiful. My sister in law cried when she open it for their 20th anniversary my brother was very impressed. Now I order another for our friends 10th year anniversary for end of May fiesta. It came beautifully 😍 I love it. Thank you!

May 7, 2026
Unprompted review
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Reply from Turn Me Royal

Hi,

Thank you so much for your continued support! We're honored to have been part of such special celebrations over the years. It's wonderful to hear that your first portrait made such a memorable impact and that your latest anniversary gift turned out beautifully as well. We truly appreciate your kind words and are delighted that you loved it. Thank you for choosing us again!

Rated 5 out of 5 stars

Gift for someone who has everything

I wanted something for a birthday gift for the person who has everything. TMR has by far the best selection of collections. I had fun trying different scenarios. The pirate portrait turned out so good I ended up doing 2 more portraits, Tree of Us and The Icon. It was easy- I edited “remove earrings” and bam! Earrings gone! “Add wedding ring on left hand” and poof! There it was! I did digital download and had 3 portraits printed at FedEx Kinkos on semi gloss card stock. Very nice!

May 6, 2026
Unprompted review
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Reply from Turn Me Royal

Hi,

Thank you for your fantastic review! We're thrilled to hear that you found the perfect gift and enjoyed exploring the different portrait options. It's especially great to hear that the editing features helped you customize the portraits exactly the way you wanted. We're delighted that the Pirate Portrait, Tree of Us, and The Icon all turned out so well. Thank you for your support, and we're glad we could help create something unique and memorable!

Rated 5 out of 5 stars

Simply beautiful

Simply beautiful. And great service. I truly recommend it.

April 20, 2026
Unprompted review
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Reply from Turn Me Royal

Hi,

Thank you for your kind review! We're delighted to hear that you found your portrait beautiful and were happy with the service you received. We truly appreciate your recommendation and your support!

Rated 5 out of 5 stars

Great product for prize

It was a bit slow to arrive, but quality of products for price was great!. They also followed up to male sure everything arrived safely!

April 15, 2026
Unprompted review
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Reply from Turn Me Royal

Hi,

Thank you for your review! We appreciate your patience with the delivery time and are delighted to hear that you were pleased with the quality of the portrait and felt it offered great value. We're also glad our team was able to follow up and ensure everything arrived safely. Thank you for your support!

Rated 5 out of 5 stars

Excellent product

I love the integration of my daughters image with her two dogs that have crossed the rainbow bridge. I will be presenting it to her on her birthday later this summer. We are very pleased with the results.

April 3, 2026
Unprompted review

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