Great Costumer Service!
February 16, 2026
Unprompted review
Reply from Turtle Nordic
We’re glad to hear you experienced great customer service — that truly means a lot to us.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Turtle Nordic bietet hochwertige Dachträger mit Eigenimport für die direkte Lieferung aus unserem Lager in Örebro an. Turtle Nordic verkauft auch Fahrradträger und anderes Zubehör, das das Reisen und den Transport von Skiern, Fahrrädern und allem, was Sie mitnehmen möchten, erleichtert. Turtle Nordic hat seinen Sitz in Örebro, Schweden. Wir möchten, dass Sie als Kunde das Gefühl haben, sicher Dachträger und Zubehör kaufen zu können. Daher bieten wir 30 Tage Rückgaberecht auf alle vorrätigen und unbenutzten Artikel.
Contact info
Sweden
- turtlenordic.de
4.4
Excellent
54 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My experience was okay the product…
My experience was okay the product ordered did not fit my car and I am patiently waiting on my refund. Product received back at the warehouse.
January 14, 2026
Reply from Turtle Nordic
Thank you for your review and for your patience.
We’re sorry the product did not fit your car, but we appreciate that the return has now been received at our warehouse. Your refund is being processed, and you will receive confirmation shortly.
Kind contact with service team member…
Kind contact with service team member to solve issues: Allen key does not really fit properly to screws of roof rack; lockable cover broke when I try to slide it into the guide of the roof rack; service team immediately supported to solve this issue by sending new lockable covers; so finally I'm satisfied
November 20, 2025
Reply from Turtle Nordic
Thank you for your detailed feedback! We’re glad our service team could help quickly and that you’re satisfied in the end.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.