FRAUD COMPANY. They charged my account, put my order on hold and did not tell me until I reached out. There customer service is a joke. I wrote about my experience about their customer service on E... See more
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My friend recommended my tushbaby and since I was planning on going to am amusement park I decided to get it to save room and my back. The mailing company lost the package and I was so sad bc I leave... See more
Company replied
Great customer service, the color I selected was sold out but someone reached out to me and quickly resolved the problem. Any color I wanted at no additional cost to me, all I can say it what great se... See more
Brittany was awesome from start to finish. She took care of my issue and gave a quick resolution. Exceeded my customer service expectations. Hire more people like Brittany. She's making you guys shine... See more
Company replied
Company details
Written by the company
Life's hard. Carrying your baby shouldn't be.
Contact info
United States
- tushbaby.com
3.9
Great
23 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Return nightmare and they owe me a refund
I returned a product that was not as described. They approved me for a return, received my item back, and now all of a sudden they will not respond to me when asking about my refund. This is such a scam. Awful service. And they still owe me my money back, as they now have the product and I'm out close to $80. I would not recommend anyone purchases anything from this horribly run company.
May 12, 2023
Unprompted review
It's a scam.
Waited for over a month for my item to ship. It keeps getting pushed back week after week. Now they are saying it will be another month. They pass themselves off as a small, female run business but I'm being to think this is a complete scam. I know I'll never see the product I ordered and I doubt I'll ever see my money.
October 21, 2022
Unprompted review
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