I really appreciate the time and patience you had to explain things to my satisfaction.I think the company is doing well
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Bob reached out through and addressed my concern. He was very helpful and made sure that all my questions were answered thoroughly. I appreciated his effort to resolve everything.
A Guy named Jeremy send me an email and offered to refund me after I got subscribed on this website without being aware of it. It did take a few emails to get this reaction, that is why I will only gi... See more
UPDATE: I’ve now received an email asking me to put a five star review on here and if I do and mention the name of the person who emailed me, I can have a refund!!! Which means how many of the... See more
4.0
Great
219 reviews
Hasn’t replied to negative reviews
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Very good costumer’s services
Issues are well handled by the escalation team.
Well done
July 17, 2024
Unprompted review
Excellent Customer Service
I faced an issue with my subscription on TVLand Store's website but the Escalation team stepped in and personally ensured my subscription was canceled and a refund was processed. Despite the initial delay, their commitment to resolving my issue and clear communication left a positive impression. Overall, they handled the situation well, showing a strong commitment to customer satisfaction.
July 12, 2024
Unprompted review
I received good response from the…
I received good response from the support. My issue has been solved
June 10, 2024
Unprompted review
The issue has been promptly addressed
The issue has been promptly addressed
August 11, 2023
Unprompted review
I want to thank Eugene for a pleasant…
I want to thank Eugene for a pleasant customer service, keep it up please!
May 6, 2024
Unprompted review
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