TV STANDS OUTLET Reviews 

165
•
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

* As excited as I was about the experience at the beginning, I have no choice but to revise my review. I have now been waiting on our couch for over 3 months! The estimated delivery time mentioned... See more

Rated 5 out of 5 stars

Dealing with John at DiningRoomsOutlet.com was an absolute pleasure. We had originally ordered six bernhardt dining room chairs from Wayfair. A week later I received an email from Wayfair stating the... See more

Rated 1 out of 5 stars

I ordered 9 pc Vendome formal dining table set. My furniture Arrived with lots of nicks and dents and chipped veneer and center leaf was damaged outside my door upon accidental fall of the delivery gu... See more

Rated 1 out of 5 stars

Very disappointed with my experience regarding TV stands Outlet. I was told that everything was in stock and my wife was very happy. Couple days later they come back and tell me that one of the items... See more

Company details

  1. Furniture Store
  2. also in
  3. TV store

Information provided by various external sources

Looking to buy TV stands? Your search ends here. TV Stands Outlet is an authentic TV stands store offering discount TV stands, wall units and media storage at best prices. To place an order, visit us online or call 888-818-7126.


Contact info

2.2

Poor

TrustScore 2 out of 5

165 reviews

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2.2

All reviews

(165)

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Rated 5 out of 5 stars

Vicki was very helpful

Vicki was very helpful. Smooth transaction. The only bad thing is I have to wait until November 2020 for all items to be in stock. That’s when the delivery will take place. They offer a 0% financing offer when the items are paid in full by 6 months. I took advantage of that offer. Hopefully the scamdemic won’t impact my delivery and furniture availability.

August 23, 2020
Unprompted review
Rated 5 out of 5 stars

Quick chat responses and pleasant customer service

Kate was very quick to reply to my questions on chat about the furniture I wanted to purchase. And when she didn't know the answer, she told me she would research and get back to me (which she did). She even had tech support call me when I had troubles while placing the order online. I like how she knew the detais of the additional coverage plan too. Thanks for the help Kate! I'm excited for my new furniture to arrive!

August 22, 2020
Unprompted review
Rated 5 out of 5 stars

Kate is the bomb.

KATE was most patient and helpful in processing my order. She did everything she could to give me the best deal possible to fit my financing needs.

August 21, 2020
Unprompted review
Rated 5 out of 5 stars

Hannah was absolutely amazing

Hannah was absolutely amazing! She extremely Helpful . She answered all of my questions and went above and beyond to get answers for me. Very excited about my purchase😊🙏

August 20, 2020
Unprompted review
Rated 5 out of 5 stars

John at DiningRoomsOutlet was a pleasure

Dealing with John at DiningRoomsOutlet.com was an absolute pleasure. We had originally ordered six bernhardt dining room chairs from Wayfair. A week later I received an email from Wayfair stating the charis had been cancelled and the set was no longer available. I called John at Dining Rooms Outlet. John confirmed the availability and matched Wayfair's price. I actually saved $200 because I saved on sales tax.

August 20, 2020
Unprompted review
Rated 5 out of 5 stars

Grace and Vicki

Grace and Vicki were a pleasure to work with. They were able to guide me to the furniture we were looking for and work with us to find solutions for any issues along the way. I hope to continue experiencing such excellent service throughout the rest of the process! Thank you!

August 20, 2020
Unprompted review
Rated 5 out of 5 stars

My interaction with Pam was wonderful!

My interaction with Pam was wonderful. She was extremely patient with me, answering the many questions that I had about my purchase. She was very informative and exhibited excellent customer service skills. Although I was thinking about waiting to purchase, it was Pam's excellent customer service that I credit for placing my order today.

August 19, 2020
Unprompted review
Rated 5 out of 5 stars

I called in today looking for a…Ardenness

I called in today looking for a particular dining set. I asked Walter if they deliver to my zip he asked and was disappointed when he said no..Then within a few minutes Walter.called back and said per his manager it can be. I was so happy and Walter took the time to get my order, address email etc, from me so there would be no mess up. He was very kind and helpful. You don't receive good customer service like this anymore. It's always about time and speed. Not quality and patience. Walter thank you for providing me with the quality and patience!

August 19, 2020
Unprompted review
Rated 5 out of 5 stars

Vicki from Bedroom Furniture Discounts…

Vicki from Bedroom Furniture Discounts by Emma Mason was extremely helpful in assisting me with my order. She was courteous and patient while I explained my situation of closing on a new house in a different state and trying to have furniture delivered during the time I'll be there next month. She is definitely an asset to your company!

August 18, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service professional!

I’ve been wanting the Bernhardt Adagio Buffet. I figured I should call around and get the best price possible. Not only did Walter go above and beyond to get me the best price on a weekend, I informed him that I could not make the purchase till the following Tuesday. I was very pleasantly surprised to find that he did all I could and honored the same price he had promised! He has been the nicest most patient, And accommodating person I have met by phone lately. You are very lucky to have such a professional and effective member on your team that does what he can to get the deal closed. I am beyond happy and cannot wait to revive my beautiful piece of furniture. Thank you Walter! As a consumer, make sure to call and speak to Walter for your order he goes above and beyond! Thanks Walter, Sincerely, Ines Menendez

August 18, 2020
Unprompted review
Rated 5 out of 5 stars

Help with placing an order

I was having a problem placing my order online. I even tried to do it over the phone, but they were too busy. Finally, later in the day I was able to chat with KATE, and she helped me place my order. I look forward to receiving my nightstand and my daughter’s bedroom furniture.

August 17, 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I called to add an item to a recent order and make a couple of other changes.
I spoke with John Idicula who I found to be a very pleasant and professional person. He answered all my questions and updated my order very efficiently.
I also added the 5 year warranty based on his mention and explanation of it.

August 16, 2020
Unprompted review

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