Thames Valley Window Company Reviews 600

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Easy to deal with, good communication, very good quality products and installation work was equally excellent and of a high standard, arrived on time and listened and fixed any problem raised. We enco... See more

Company replied

Rated 5 out of 5 stars

We recently purchased windows, doors, and bi-folds from Thames Valley Windows and couldn’t be happier with the experience. The quality of the products is excellent and everything was handled smoothly... See more

Company replied

Rated 5 out of 5 stars

Sean, our design consultant listened attentively to what we were looking for and was able to give us honest, clear advice and guidance, to enable us to make an informed decision that met our needs. W... See more

Company replied

Rated 5 out of 5 stars

Thanks for the photos! Delighted with our new windows. Changing the design slightly as suggested has really brought the two different styles of our home together, wish we had thought of this soone... See more

Company replied

Company details

  1. Double Glazing Installer
  2. Door Shop
  3. PVC Windows Supplier
  4. Window Supplier

Written by the company

Thames Valley Windows is a trusted glazing and design specialist with over 42 years of experience improving homes across Berkshire, Buckinghamshire, Hampshire, Oxfordshire, Surrey, West Sussex, London and beyond. Trusted by more than 37,000 customers, we pride ourselves on delivering exceptional quality, expert craftsmanship, and outstanding customer service on every project. We understand that choosing new windows, doors, or glazed structures can feel overwhelming. With so many styles, materials, and colours available, it’s important to make the right choice for your home. That’s where we come in. Our experienced specialists guide you every step of the way, helping you find the perfect solution, whether it’s uPVC, aluminium, or timber alternative, in both contemporary and traditional designs. We’re not as expensive as you might think; we’re also committed to offering real value, and we offer a price-match guarantee on any like-for-like quote, so you can be confident you’re getting both quality and value. Our credentials reflect our commitment to excellence. We hold ISO 9001 certification and are one of only a select number of companies in the UK to be awarded the BSI Kitemark for window and door installation. We take the stress out of improving your home, delivering high standards, trusted expertise, and results you’ll love.


Contact info

4.9

Excellent

TrustScore 5 out of 5

600 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Very happy with the work and great service

Easy to deal with, good communication, very good quality products and installation work was equally excellent and of a high standard, arrived on time and listened and fixed any problem raised. We encountered an issue with the new door but this was resolved quickly and efficiently and we are very pleased with the result. Would thoroughly recommend.

April 27, 2026
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Reply from Thames Valley Window Company

Thank you for your kind review!

We’re glad you were happy with the service, quality, and installation, and that any issues were resolved quickly.

Best wishes
The Thames Valley Windows Team

Rated 5 out of 5 stars

Excellent communication from start to…

Excellent communication from start to finish. Competitvely priced.

April 27, 2026
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Reply from Thames Valley Window Company

Thank you Charles for your kind words! We're really pleased to hear you were happy with the communication throughout and found our pricing competitive. It was a pleasure working with you, and we truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Nothing went wrong, all staff very competent and helpful

Nothing went wrong. Prep work done well. Charming installers who kept to their timetable. One told me he had been with your company for many years. This is always a good sign of a well run company. I didn't find out how long the other installer had been with your company

April 14, 2026
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Reply from Thames Valley Window Company

Thank you, David, for your kind feedback. We’re glad everything went smoothly.

It’s great to hear that the prep work and installation met your expectations, and that our team made a positive impression while staying on schedule. We’re proud to have experienced, long-serving staff, and we’ll be sure to pass on your comments.

If you need anything further, just let us know.

Rated 5 out of 5 stars

Simple and straightforward sales and…

Simple and straightforward sales and payment processes, excellent fitters and good product.

April 7, 2026
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Reply from Thames Valley Window Company

Thank you, Ian, for your kind feedback! We’re really pleased to hear that you found the sales and payment process simple. It’s great to know our fitters made a positive impression and that you’re happy with the final product. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Very positive

Very positive. Good work, excellent product, all done on time and as promised

April 2, 2026
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Reply from Thames Valley Window Company

Dear Elias, Thank you so much for your kind words! We're really pleased to hear that you were happy with the product and that everything was delivered on time as promised. It was a pleasure working with you, and we truly appreciate your support. Thames Valley Windows Team

Rated 5 out of 5 stars

They did a good job

February 2, 2026
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Reply from Thames Valley Window Company

Thank you, Jamie, for your review! We really appreciate you taking the time to share your feedback. We're delighted to hear you’re happy with our service; it means a lot to our team.

The Thames Valley Windows Team

Rated 5 out of 5 stars

The team were professional and carried…

The team were professional and carried out the work to a high standard. Thry left the property in a clean and tidy state.

February 23, 2026
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Reply from Thames Valley Window Company

Thank you, Anna Maria, for your lovely review!

We’re so pleased you were happy with the team’s professionalism and the quality of the work. It’s great to hear everything was left clean and tidy too.

We really appreciate your feedback.

Rated 5 out of 5 stars

Excellent Service & Quality from Start to Finish

We recently purchased windows, doors, and bi-folds from Thames Valley Windows and couldn’t be happier with the experience. The quality of the products is excellent and everything was handled smoothly from start to finish. George, our sales rep, was especially great, friendly, knowledgeable, and never pushy. A big shout-out as well to the fitting team, Wayne and Guy, who did a fantastic job with the installation, professional, tidy, and clearly take pride in their work. Highly recommend them if you’re considering new windows or doors.

February 7, 2026
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Reply from Thames Valley Window Company

Hi Matthew,

Thank you for your wonderful review! We’re so pleased you’re happy with your windows, doors and bi-folds, and that everything went smoothly from start to finish.

George, Wayne and Guy will really appreciate your kind words. We’re proud of the service they provide.

Thank you for choosing Thames Valley Windows and for your recommendation!

Rated 5 out of 5 stars

Windows

Second time we have used TVW and again super impressed with the team.

Organized office, polite and knowledgeable builders, efficient and neat fitters and all this at a fair price - well done!

TVW should be proud!
Thanks again
Ty (Weybridge)

January 7, 2026
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Reply from Thames Valley Window Company

Thank you so much for choosing TVW again and for your lovely review.

We’re delighted you were impressed with the whole team, from the office to our fitters. Your continued trust means a great deal to us.

Thanks again!
The TVW Team

Rated 5 out of 5 stars

The fitters were friendly & hard working

The whole process from Luke coming round to discuss the window spec, through to the window fitting went very smoothly and I was kept informed of everything, every step of the way. The fitters were friendly, punctual, maintained attention to detail, were tidy, hard working and did a very professional job fitting 3 new windows for me.

January 12, 2026
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Reply from Thames Valley Window Company

Thank you so much, Peter, for your wonderful review. We’re delighted to hear the whole process went smoothly and that Luke and the fitting team took great care of you.

Your kind comments mean a lot to us, and we’ll be sure to pass them on. Enjoy your new windows!

Rated 5 out of 5 stars

Professionalism and service second to none.

Brilliant experience from start to finish. Really competitive pricing against the well known names and service which was streets ahead too. There is no hard sell and pushy salesmen with their foot in the door, or poorly trained canvassing phonecalls where they can't seem to navigate a calendar. Professionalism throughout and top of the list for our recommendations so far in our renovation. The windows themselves are top quality which meet all British standards, we even had the British standards arrive on site to check the quality of installation and products. They have transformed the front of our house from dark and dated, to a fresh and rejuvenated house which we are excited to see finished. There was a hiccup from the manufacturer where one of the windows was made too small but this was swiftly rectified and we hardly knew there was an issue.

December 3, 2025
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Reply from Thames Valley Window Company

Thank you for your great review.

We’re delighted you were happy with our professional, no-pressure service, competitive pricing, and the quality of our windows and installation. Thank you for choosing Thames Valley Windows.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Luke was incredibly patient with us in the initial stages and helped us to get exactly what we were looking for. There was no pressure on us or any forceful sales tactics like you get with the “bigger” companies. Handover to the installations team was handled seamlessly and communication around installation dates was fantastic. Highly recommend!

October 3, 2025
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Reply from Thames Valley Window Company

Thank you, Luke, for your kind words. Your feedback will be shared with the team.

Rated 5 out of 5 stars

Amazing Products from an Excellent Company

We, together with friends and family have trusted our replacement window requirements to Bracknell based Thames Valley Windows for many years. They are a long established company and we have always found them to be reliable, trustworthy and competent, not something that can be said of everyone in this sector. We have used them again to replace our outdated rosewood UPVC windows and sliding doors with contemporary aluminium ones. We could not have wished for a smoother more efficient experience right from initial contact through to finish. Everyone involved in the project did their job exceptionally well. The installation carried out by Sean and Jamie was class leading. They were highly professional, helpful, conscientious and meticulous in every aspect of their work. They were probably the best tradesmen we have ever come across. This is an outstanding company one can trust and rely upon. Thank you all at TV Windows, you brought our house into the modern era.

October 10, 2025
Unprompted review
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Reply from Thames Valley Window Company

Thanks for your wonderful review, Ray. I will pass your comments on to the team

Rated 4 out of 5 stars

A good outcome

The actual fitting went very smoothly. The two man team was effective, courteous and tidy. They did a very good job.
The design stage was more stressful as the specifications we were expected to agree to were not always accurate and were then superseded at the survey stage.

September 1, 2025
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Reply from Thames Valley Window Company

Thank you, Gillan, for your kind words about our fitters. Your feedback will be shared with the team.

Rated 5 out of 5 stars

Very happy with the product and Jason…

Very happy with the product and Jason and Jude were a great team as our fitters - polite, professional and hard working. A pleasure to have around.

August 18, 2025
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Reply from Thames Valley Window Company

Dear Charlotte, Thank you for your wonderful review. Your feedback will be shared with the team.

Rated 5 out of 5 stars

Brilliant experience and quality

Brilliant experience from start, completion and aftercare. The fitters were extremely friendly, approachable and tidy. Any questions we had afterwards, which were very minor, someone came out to us the next day after our enquiry.
Fantastic quality windows and bifold- Thank you

September 2, 2025
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Reply from Thames Valley Window Company

Dear Louisa, Thank you for your lovely review. Your feedback will be shared with the team.

Rated 5 out of 5 stars

From planning to installing

From planning to installing, the team have been been great. Install team and follow up team professional and polite.

August 13, 2025
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Reply from Thames Valley Window Company

Thank you, Mr DeSouza, for your kind words. Your feedback will be shared with the team.

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