My mother ordered from them a month ago. We have recieved no confirmation email or shipping details. the company HAS taken her money. I have written to them over mail, and called the number listed on... See more
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Ronan was quick to communicate a short supply delay and my jumper duly arrived soon after. The black jumper is a perfect fit #medium, I am 5'7" 40" chest. The wool is beautiful, the colour flecks... See more
Company replied
There were a number of website issues, including delays in updating available stock. Tweed.ie advertise on Instagram; one is disappointed to find that a majority of products of the category 'sock... See more
Ordered 3 weeks ago and have heard nothing despite repeated emails.
Company replied
Company details
Written by the company
Tweed is a bricks & mortar boutique in Donegal town in the northwest of Ireland. Owned and run by a Donegal native who grew up steeped in the local tradition, Ronan Hanna offers his own label 'Hata Donegal' as well as an edited offering from fellow designers from the Craft Council Of Ireland.
Contact info
26 Main Street, F94 AP6P, Donegal, Ireland
- 087 193 1841
- ronan@tweed.ie
- tweed.ie
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Scam.
My mother ordered from them a month ago. We have recieved no confirmation email or shipping details. the company HAS taken her money. I have written to them over mail, and called the number listed on their website they have never answered anything. Do not order from this company it is a scam
Quite impressed easy to deal with and…
Quite impressed easy to deal with and the jumper was good. Be great for skiing and it’s soft and I’m happy.
Very disappointed
Ordered 3 weeks ago and have heard nothing despite repeated emails.

Reply from Tweed
Smooth transaction and speedy delivery
Smooth transaction and speedy delivery. I'm very happy with my purchase. Thanks again!
Very happy with my purchase
Very happy with my purchase, good communication and I’m happy with the delivery time and quality.

Reply from Tweed
Excellent Customer service
Beautiful sweater the colours are amazing.
Customer Service over and beyond.
Many thanks

Reply from Tweed
As good as it looked on Facebook
On its first outing the sweater has already been noticed and much admired. It smells reassuringly of sheep! Fast delivery and even got a phone call to make sure I had the postal tracking number. Nice to get personal service.

Reply from Tweed

Reply from Tweed
Comfortable
Comfortable, sweater & self fit eachother ! Maybe buy another for daughter. Thanks, great product / purchase.
Regards,
Dave H

Reply from Tweed
Great product delivered on time
Great product delivered on time, what more could you want.

Reply from Tweed
There were a number of website issues
There were a number of website issues, including delays in updating available stock.
Tweed.ie advertise on Instagram; one is disappointed to find that a majority of products of the category 'socks', for instance, are already sold out. One might indicate if and when they'll be available again.
That said, customer service is excellent: courteous and forthcoming. The quality of the socks is very good upon arrival , one needs to wait and see how they will hold up to wash and wear.
Ronan was quick to communicate a short…
Ronan was quick to communicate a short supply delay and my jumper duly arrived soon after.
The black jumper is a perfect fit #medium, I am 5'7" 40" chest. The wool is beautiful, the colour flecks and contrasting collar etc give the jumper a traditional garment look. The wool is a fairly open knit, so I can wear this on cool sunny days and feel just warm enough.
I have had several approving comments from family.
All in all, happy to pay a little more for this unique hand made garment.

Reply from Tweed
Great service
Unusually, I had direct contact and they were great and lovely. I thought the package had gone missing but in fact I was the victim of an unrelated scam. On the contrary, following a delay, someone went to great lengths to speed up my delivery. Thank you!

Reply from Tweed
Lovely sweater
Lovely sweater, beautifully made and great customer service! The sweater is on and may not be coming off until at least August at this rate! Thank you!

Reply from Tweed
Could not be a better company to be a customer of
Great company to deal with and Ronan the owner is very responsive and even called me to sort out my order.
The sweater I bought is fabulous and many have expressed jealousy.
Could not be a better company to be a customer of.

Reply from Tweed
Caring Service
Ronan very kindly replaced an order I was not happy with. The item - a pair of Donegal Tweed socks - was delivered within 24 hours. Really nice of him.
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