Tweeds Reviews 

199
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, dependable scheduling, and the highly efficient online ordering process for essential heating products. Consumers often mention that placing orders is completely simple and straightforward, making everyday purchases entirely effortless. Furthermore, people appreciate the extremely friendly staff and helpful drivers who consistently provide top-notch service, ensuring that all deliveries are managed with professional care. However, some customers also noted occasional issues such as unexpected delivery delays, rare mistakes with delivery addresses, or paperwork and invoice details that were sometimes difficult to read clearly.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the friendly, prompt, and efficient... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Staff

Customers had positive experiences with staff, highlighting their helpful and polite attitude. Reviewers... See more

Order

Reviewers mention positive feedback about order, highlighting that online purchasing is straightforward and... See more

Price

Reviewers highlight positive aspects of price, noting that costs are generally fine, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Fantastic service from start to finish. Stephen came out quickly to survey my old tank, and the team kept me fully updated throughout. In just a few hours they replaced the tank, serviced... See more

Rated 5 out of 5 stars

I’ve been dealing with Tweeds for some years now for both heating oil and bottled gas. Yesterday was the first time I used them for boiler servicing. I had to specify a timeframe due to work commitm... See more

Rated 5 out of 5 stars

Tweeds is a well established company who have been serving the community for years first class service and excellent quality products coal,wood, outdoor furniture ect.and very friendly people nothing... See more

Rated 5 out of 5 stars

Tweets haven't let me down in fifteen years of oil deliveries. I don't know what else someone would want to know. I've had oil central heating for that whole time, various addresses, and they've be... See more


Company details

  1. Heating Oil Supplier
  2. Coal Supplier
  3. Gas Cylinders Supplier
  4. Oil Change Service
  5. Outdoor Furniture Store

Written by the company

Tweed Fuels are a long established household fuel provider based in Northern Ireland, distributing home heating oil, calor cylinder gas and solid fuel to both domestic and commercial customers. Our newly opened store offers a wide range of home & garden products including outdoor heating appliances, garden accessories, garden furniture, portable gas heaters, fireside accessories and CADAC BBQ's.


Contact info

4.8

Excellent

TrustScore 5 out of 5

199 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(199)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Tweed's always provide great customer…

Tweed's always provide great customer service, with a personal touch, offering great advice and accurate etas, their rates are compatible on home heating oil, coal, gas and boiler servicing. They do offer many other services and products, which I have not had the joy of purchasing so far. They are my go to, and would I never go by them. Keep up the good work Tweed's! Ps I can't remember the exact date in February, sorry.

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been dealing with Tweeds for some…

I’ve been dealing with Tweeds for some years now for both heating oil and bottled gas. Yesterday was the first time I used them for boiler servicing. I had to specify a timeframe due to work commitments and it was honoured. Definitely in this day and age it’s great to deal with a local Company who clearly respect the needs of their customers.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Oil Tank replacement

Very well organised and the work was done to the highest degree in a very quick turn around, excellent service.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service, Start to Finish

⭐️⭐️⭐️⭐️⭐️
Fantastic service from start to finish. Stephen came out quickly to survey my old tank, and the team kept me fully updated throughout. In just a few hours they replaced the tank, serviced the boiler, and even filtered the oil. Professional, efficient, and hassle-free—highly recommend Tweeds

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Competitive

Price is generally competitive, if better is on the market they do their best to match it. Delivery prompt and when promised, if not before. Drivers courteous and efficient.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and friendly

In a pickle tweeds customer service team is 100% helpful and friendly. Also their website is also easy to use and can order heating oil in minutes, delivered fast and efficient.

September 1, 2025
Rated 5 out of 5 stars

Keeping it local...

I've been a regular customer of Tweeds Oil for over 20 years, believing in "keeping it local" as much as possible. Payment is set up with Standing Order making everything very easy & all in my control as I can set my SO to whatever I want and change it whenever I need.

Orders are usually competitive with other companies, and they generally price match anyway. Deliveries are normally within a few days of the phone call but they also do a monthly top up service if that's what you require. A few times I've run out and they've done their best to keep me warm!

Staff are friendly both in the office or in the delivery lorries.

Highly recommended

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Would never use another company. Everything always perfect with good value.

10/10 Always extremely punctual (If I pay extra for the next day delivery which I do 9 times out it 10, it’s always in my tank before 10am next day!) I’ve even called into their office one evening in Islandmagee for emergency next day which I couldn’t do online, and again excellent customer service face to face. Even helpful advice from the delivery guy when I was trying to get my empty boiler going again, 10/10. Superb all round, been using 3 years on the trot, never will even to think to use anyone else. Always finds my tank with no problems too amongst these apartments. Thank you always for everything team Tweeds Fuels!

September 4, 2025
Unprompted review

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