Tweeds Reviews 

199
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, dependable scheduling, and the highly efficient online ordering process for essential heating products. Consumers often mention that placing orders is completely simple and straightforward, making everyday purchases entirely effortless. Furthermore, people appreciate the extremely friendly staff and helpful drivers who consistently provide top-notch service, ensuring that all deliveries are managed with professional care. However, some customers also noted occasional issues such as unexpected delivery delays, rare mistakes with delivery addresses, or paperwork and invoice details that were sometimes difficult to read clearly.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the friendly, prompt, and efficient... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Staff

Customers had positive experiences with staff, highlighting their helpful and polite attitude. Reviewers... See more

Order

Reviewers mention positive feedback about order, highlighting that online purchasing is straightforward and... See more

Price

Reviewers highlight positive aspects of price, noting that costs are generally fine, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Fantastic service from start to finish. Stephen came out quickly to survey my old tank, and the team kept me fully updated throughout. In just a few hours they replaced the tank, serviced... See more

Rated 5 out of 5 stars

I’ve been dealing with Tweeds for some years now for both heating oil and bottled gas. Yesterday was the first time I used them for boiler servicing. I had to specify a timeframe due to work commitm... See more

Rated 5 out of 5 stars

Tweeds is a well established company who have been serving the community for years first class service and excellent quality products coal,wood, outdoor furniture ect.and very friendly people nothing... See more

Rated 5 out of 5 stars

Tweets haven't let me down in fifteen years of oil deliveries. I don't know what else someone would want to know. I've had oil central heating for that whole time, various addresses, and they've be... See more


Company details

  1. Heating Oil Supplier
  2. Coal Supplier
  3. Gas Cylinders Supplier
  4. Oil Change Service
  5. Outdoor Furniture Store

Written by the company

Tweed Fuels are a long established household fuel provider based in Northern Ireland, distributing home heating oil, calor cylinder gas and solid fuel to both domestic and commercial customers. Our newly opened store offers a wide range of home & garden products including outdoor heating appliances, garden accessories, garden furniture, portable gas heaters, fireside accessories and CADAC BBQ's.


Contact info

4.8

Excellent

TrustScore 5 out of 5

199 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(199)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

We have been working with Tweeds as our preferred oil supplier since 2016, and the experience has been excellent from day one. Their deliveries are always reliable, the payment process is straightforward, and their helpline is friendly and efficient. Everything runs smoothly, and we truly value their partnership.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Replacement oil tank

Ordered a replacement oil tank from Tweeds. Really pleased with the entire experience from initial survey through to installation and removal of the old tank.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

I have purchased all my oil from Twe

I have purchased all my oil from Tweeds for over 20 years and have always been happy with their excellent service and their staff are always pleasant and helpful to deal with.
Price whilst not always the cheapest is still very competitive within the market.

August 6, 2025
Rated 5 out of 5 stars

Shed delivery

When I order my fuel the guys very kindly leave it in my shed,I trust them completely and leavecmy gates and shed open for them,they are a fantastic group of guys chatty and kind

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent sercice

Used Tweeds for the first time to service our boiler and must say we were very pleased with the way in which it was carried out. The engineer was professional and efficient taking time to do the work and explain what was done. Paperwork was provided on completion. Will definitely be using Tweeds again.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Big thank you to Tweeds! X

Hi folks, I had a problem recently with the oil burner leaking. It's over 30 years old but usually performed well up to now. I phoned Tweeds, and immediately was put at ease by Gemma and Lisa. They organised everything, and the boiler was fixed the same day. Dee was brilliant! Very efficient and explained all that was needed. I was able to book a service then, which was again sorted very professionally and quickly by Tweeds team. Definitely a 5 star from me for our local service provided by Tweeds.

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Had boiler serviced by Tweed's

Had boiler serviced by Tweed's. They had supplied the new oil tank. Whole experience was hassle free. Work was carried out efficiently. Prices were competitive and staff were professional and pleasant. Would definitely recommend this company and we will be using them again in future.

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Had a new oil tank supplied and fitted, boiler serviced and oil and logs delivered. Every service provided has been excellent, delivered on time and professionally carried out. The staff go above and beyond, take time to explain things and answer questions ( however stupid!). The level of care and attention from all staff I have dealt with has been outstanding. I would recommend Tweeds to anyone requiring the services of a fuel company. I am delighted with the service I have received up till now and look forward to continuing to use Tweeds in the future. Thank you for everything.

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Simply The Best…

From the initial phone call for an estimation they were fantastic Quotation accepted very quickly They then phoned me to say when they would be carrying out the work arrived on time which is a good thing and completed the work in the time frame stated You just cannot ask for a better service Everyone within Tweeds are polite and eager to please no matter how stupid a question you ask Thank you for everything

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

New oil tank supply and fit

They delivered my new oil tank. Moved to new location and conected it up. Their work was perfection and went extra mile. Would highly recommend them 👌

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Tweeds moved and replaced my oil tank…

Tweeds moved and replaced my oil tank and I could not be happier. From start to finish Tweeds were professional and friendly. I got quotes from a few suppliers and they also offered the best value for the work completed. Highly recommend.

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

My boyfriend and I frequent your…

My boyfriend and I frequent your restaurant.. we had the most delicious, perfect, meal ever. Service was great, the drinks were perfect, appetizers of onion soup and scallops , so good!! But, the meat is why you come. Stop steak was fabulous!! And the chateau briand was amazing. Cooked to perfection. See ya soon

April 3, 2023
Unprompted review
Tweeds logo

Reply from Tweeds

Hi! This is such a lovely review, however we aren't a restaurant, so this review is relating to another business. We would hate for the businesses this is about to miss out on reading your lovely comments!

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