So pleased with my last purchase from Twenty, waiting for my next delivery from Sarah. A lovely online store. Thank you.
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Ordered a jacket and was shipped fairly quickly. Unfortunately, tracking information sent doesn’t work. I have emailed them several times as well as reached out to them via their website but no respon... See more
Excellent and exceptional service from the team at Twenty Petworth! My shopping experience unfortunately started with an error, wrong size trainers sent! But, quickly a new pair were posted out... See more
Such a perfect service. Ordered a dress online late Thursday morning and it was delivered mid-morning on Friday, beautifully packed with simple instructions. Unfortunately the dress didn’t fit and I... See more
Company replied
Company details
Written by the company
Twenty is a contemporary women's fashion store showcasing of-the-moment brands, a one-stop destination for contemporary fashion connoisseurs. Established for over 20 years, our philosophy is simple: we offer meticulously chosen, globally-sourced brands. Shop online at www.twentypetworth.com
Contact info
The Old School House West Street, Southwick, , PO17 6EA, Fareham, United Kingdom
- 01798 344 165
- hello@twentypetworth.com
- twentypetworth.com
4.0
Great
256 reviews
Hasn’t replied to negative reviews
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Excellent and exceptional service from…
Excellent and exceptional service from the team at Twenty Petworth!
My shopping experience unfortunately started with an error, wrong size trainers sent!
But, quickly a new pair were posted out and a sincere apology from Sarah, by phone!
I mean who does that nowadays, calls to apologise and then swiftly sorts it out!
It’s when things go wrong when you know if it’s a good company or not!
So from me it’s a ten star review and thank you!!
July 15, 2024
Unprompted review
Quick and efficient
July 7, 2024
Do no use this company
My order was not delivered at all and 3-4 weeks later after returning from holiday I have contacted them twice, had no explanation from them or an apology just an email to say they have refunded me the money but it has not included the shipping fees.
As I have not received the goods within the 30 days I am entitled to the full amount according to the Consumer Goods Act 2015
June 18, 2024
Best sale price online
Best sale price online, site easy to navigate. Delivered safely and promptly.
June 22, 2024
The dress was beautiful
The dress was beautiful, but didn't fit correctly. So I have emailed them as directed on the website on Friday 26.06.24 at 09.39.and phoned numerous times to return the item. THey have not responed and I feel annoyed as they have totally ignored me. I want to send the dress back and get a full refund.
June 25, 2024
Thank God for Sarah / you need look no…
Thank God for Sarah / you need look no further than Twenty as she’s done the job for you. Her taste is impeccable - always got her eye on the prize!
April 22, 2024
scandalous service
I bought a few items in February, one of which need to be returned. No-one returned multiple emails and I have an item that I cannot wear There are no contact details to talk to anyone. I will never use or recommend to anyone else again - I feel as if I have been scammed.
April 23, 2024
Unprompted review
Good service and efficient transaction
March 24, 2024
Exceptional service
Exceptional service, very quick delivery, not to mention the cardigan- gorgeous!. A big, big thank you.
April 5, 2024
Unprompted review
Very professional both on delivery and…
Very professional both on delivery and returns
March 22, 2024
Lack of Info
Ordered over 2 weeks ago. After the order confirmation have had no information and product still not received. Will never use this site again.
March 14, 2024
Ordered 2 different sizes
Ordered 2 different sizes. Sarah quickly processed my returns which I appreciate. The jumper is lovely. Thank you
January 28, 2024
And Daughter Caragh Cardigan
They are very good quality cardigan unfortunately I had to return as both were too rooming for me. Sarah communicated well and the refund was processed swiftly. I won't hesitate to buy from Twenty again as they stock a good range of clothing.
January 16, 2024
Reply from The Brand Edit Store Ltd
Thank you.
Love this jumper
Love this jumper - no problems at all with delivery etc - recommend this company completely
January 12, 2024
Reply from The Brand Edit Store Ltd
Thank you so much!
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