So pleased with my last purchase from Twenty, waiting for my next delivery from Sarah. A lovely online store. Thank you.
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Ordered a jacket and was shipped fairly quickly. Unfortunately, tracking information sent doesn’t work. I have emailed them several times as well as reached out to them via their website but no respon... See more
Excellent and exceptional service from the team at Twenty Petworth! My shopping experience unfortunately started with an error, wrong size trainers sent! But, quickly a new pair were posted out... See more
Such a perfect service. Ordered a dress online late Thursday morning and it was delivered mid-morning on Friday, beautifully packed with simple instructions. Unfortunately the dress didn’t fit and I... See more
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Company details
Written by the company
Twenty is a contemporary women's fashion store showcasing of-the-moment brands, a one-stop destination for contemporary fashion connoisseurs. Established for over 20 years, our philosophy is simple: we offer meticulously chosen, globally-sourced brands. Shop online at www.twentypetworth.com
Contact info
The Old School House West Street, Southwick, , PO17 6EA, Fareham, United Kingdom
- 01798 344 165
- hello@twentypetworth.com
- twentypetworth.com
Hasn’t replied to negative reviews
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Always a pleasure to shop here
Always a pleasure to shop here. When the jeans I wanted came in to stock im my size they were quick to notify me and then send out to me.
Wide range of clothing by interesting designers
Wide range of clothing by interesting designers and lovely staff who give helpful feedback.

Reply from The Brand Edit Store Ltd
My favourite shop.
As always impeccable service both in store and on-line. My favourite clothes shop. The store staff are very patient and provide honest feedback. There is no pressure to purchase if it does not suit or is too tight!

Reply from The Brand Edit Store Ltd
Amazing boutique
Great service really quick and all items looked exactly like the picture great quality pieces would definitely recommend ❤️

Reply from The Brand Edit Store Ltd
Very good communication regarding the…
Very good communication regarding the slight delay with the delivery which was much appreciated, considering the busy time of the year. Thank you, the shoes were well received.

Reply from The Brand Edit Store Ltd
Disappointed with Delivery charge it is…
Disappointed with Delivery charge it is expensive £7.95 and you have to spend over £200 for free delivery.
Really beautiful shop & super nice…
Really beautiful shop & super nice sales people!
Great customer service👠
Brilliant service and excellent delivery
Great service
Great service. Really helpful staff, would definitely buy from this store again!
Team Twenty ladies are always friendly,helpful and welcoming.
I purchased a fabulous Arch 4 knit on-line and it was presented to me beautifully gift wrapped and in a gorgeous Twenty bag when I popped in to collect it.
The team Twenty ladies really couldn't be friendlier, more welcoming and helpful. The shop is always full of wonderful pieces, and my shopping experiences always a joy!
Needs some attention
For a beautiful place like Petworth this shop unfortunately lets it down, poor demeanour of staff, stalking sales style (not the sales assistants fault) on the positive beautiful pieces but the ‘energy’ or the atmosphere in the shop is utterly dreadful.

Reply from The Brand Edit Store Ltd
Great company!
Very fast delivery, great service and the jacket I ordered was just beautiful. I’ll definitely buy from Twenty again. Many thanks!

Reply from The Brand Edit Store Ltd
Such a perfect service
Such a perfect service. Ordered a dress online late Thursday morning and it was delivered mid-morning on Friday, beautifully packed with simple instructions. Unfortunately the dress didn’t fit and I sent it back on Saturday via Royal Mail on a signed receipt of delivery basis and on Monday morning I had received an email from Twenty to say my credit card had been refunded. Brilliant service and wouldn’t hesitate to shop here again.

Reply from The Brand Edit Store Ltd
Excellent.exceptionally quick and well…
Excellent.exceptionally quick and well organised delivery.item superb value.
Lovely independent shop with efficient online ordering.
Item as described, very efficient ordering,
Payment and delivery.
Great product & great service!
Bought the Paige LouLou black wide leg cords- great fit! Have had to have them shortened as made for someone 5’10”! Service quick & easy. No experience of return as loved my trousers ❤️
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