So pleased with my last purchase from Twenty, waiting for my next delivery from Sarah. A lovely online store. Thank you.
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See what reviewers are saying
Ordered a jacket and was shipped fairly quickly. Unfortunately, tracking information sent doesn’t work. I have emailed them several times as well as reached out to them via their website but no respon... See more
Excellent and exceptional service from the team at Twenty Petworth! My shopping experience unfortunately started with an error, wrong size trainers sent! But, quickly a new pair were posted out... See more
Such a perfect service. Ordered a dress online late Thursday morning and it was delivered mid-morning on Friday, beautifully packed with simple instructions. Unfortunately the dress didn’t fit and I... See more
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Company details
Written by the company
Twenty is a contemporary women's fashion store showcasing of-the-moment brands, a one-stop destination for contemporary fashion connoisseurs. Established for over 20 years, our philosophy is simple: we offer meticulously chosen, globally-sourced brands. Shop online at www.twentypetworth.com
Contact info
The Old School House West Street, Southwick, , PO17 6EA, Fareham, United Kingdom
- 01798 344 165
- hello@twentypetworth.com
- twentypetworth.com
Hasn’t replied to negative reviews
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Perfect service
Perfect service, fast, efficient and pleased with the product. Thank you.
Great product at a great price and fast…
Great product at a great price and fast delivery Thanks
Great value and arrived quickly so…
Great value and arrived quickly so service was excellent. Package was damaged presumably by shipping agent, luckily no damage to contents.
Very quick delivery as ever
Wonderful customer service
I ordered a pair of shoes online from a brand I've bought before, in my normal size. They arrived promptly but were too small, so I called the store to ask about swapping for a larger size. A member of staff immediately set a pair aside and another emailed me telling me to reorder the new pair and return the first. The second pair was sent out as soon as my online order dropped. Charming, friendly and utterly helpful people. Pity the second pair was too big but not their fault. I'd definitely shop here again.
Lovely Shop with unusual Brands
Lovely Shop with unusual Brands, gorgeous dress purchased in the sale! Absolutely thrilled!
Gorgeous jumper from Twenty
Gorgeous jumper from &Daughter, fantastic that this lovely knitwear is stocked at Twenty. Wonderful service as usual and I’m thrilled with my purchase.
A fabulous shop...
A fabulous shop...impossible to leave empty handed! Beautiful 'must have' labels. Great staff who give good advice and know how to put it all together. Have given up going to London to shop...who needs to with Twenty on my doorstep!
The sunglasses look fab
The sunglasses look fab, I’ve received a lot of compliments from friends
Firts time I ordered here and it will…
Firts time I ordered here and it will never be the last. I love the packaging and the delivery was quick.
Brilliant service
I have bought from Twenty Petworth a…
I have bought from Twenty Petworth a few times. Great great range of clothes, quick communication, quick postage and quick refunds. Can’t fault them. Thank you.
I absolutely love the experience of…
I absolutely love the experience of going to Twenty, as the team are genuinely friendly and there is so much to try on! But, I am also delighted by the speed of their delivery service. Each piece comes immaculately wrapped too. Jac
A lovely dress delivered speedily
Very efficient service thanks
Excellent
My order came within 24hrs with the free standard delivery. Beautifully packaged, gorgeous blouse. Great website, easy to contact support and advice over the phone. Fantastic online shopping experience. Can’t wait to save up and buy again from Twenty.

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