Twiggytags Reviews 32

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability, comfort, and thoughtful design. Many consumers highlight the exceptional customer service, describing the staff as helpful, knowledgeable, and genuinely caring, often going above and beyond to assist with sizing and other inquiries. The delivery service is also frequently commended for being fast and reliable. However, some customers reported issues with delivery, including delayed or lost items, and a few reviewers were dissatisfied with the customer service response to product defects, mentioning that communication was poor or unhelpful in resolving their concerns.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praise the high quality,... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent and hard-wearing nature of... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the team's... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being helpful,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers consistently praise the quick and... See more

Based on these reviews

Rated 5 out of 5 stars

I've tried a few different brands of harnesses but Twiggy Tags are my favourites by far. Comfy for my dog, easy to adjust, neck clip so that it doesnt have to go over her head, which she hates, strong... See more

Rated 5 out of 5 stars

We have been using Twiggy tags since we brought our pup home. The quality is the best out there and their customer service is the best I've ever experienced. They are always putting their customers fi... See more

Rated 5 out of 5 stars

Last year I got my spaniel a collar, lead and harness set from Twiggy tags at a dog show. I have to say the quality is outstanding, comfortable for Arlo to wear yet strong enough to withstand the... See more

Rated 5 out of 5 stars

Had to write a review as we had such a great experience with Twiggy Tags! We love our new harness and lead set! We saw Twiggy Tags at Dog Fest today and they fitted our Boston Terrier boy for a new ha... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

32 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent service

We ordered an adventure harness and multiway leads for our dogs. The delivery was quick, response prompt and products excellent.
We are very happy with our purchases

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

We absolutely love Twiggy Tags and have…

We absolutely love Twiggy Tags and have been using their products since our dog was a puppy. The quality is excellent and they’ve always been reliable and hard‑wearing. What really sets Twiggy Tags apart is the customer service – they’re consistently friendly, helpful and genuinely care. On the couple of occasions we’ve made a mistake with sizing, they sorted it out quickly and swapped the sizes with no hassle at all. Such a lovely brand with fantastic products and support. Highly recommend!

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

We have been using Twiggy tags since we…

We have been using Twiggy tags since we brought our pup home. The quality is the best out there and their customer service is the best I've ever experienced. They are always putting their customers first and always answer any questions and go above and beyond if you need help with sizing or anything else.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Product arrived quicker than expected…

Product arrived quicker than expected and we were very pleased. Matching harness, collar and multiway lead all looked beautiful together but were also strong enough to handle my 38Kg bulldog cross.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great variety of products

Great variety of products, amazing customer service with an exceptional knowledge of all products .
Would definitely buy again

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing As Always!

Always amazing customer service! Perfect adventure gear for any and every dog! My dog only wears Twiggy Tags now. I love that delivery is super quick and the product quality is always amazing!

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great products!

Great products! As well as being really well designed and practical they are stylish too. My dog walks are much calmer when he’s wearing his Twiggy Tag’s harness!

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

We have used twiggy tags multiple times now and the customer service is always friendly and amazing! The products are always brilliant and more than happy with them. Delivery is always great and never an issue!

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant products

Absolutely brilliant products! Have an older cockerpoo and a working cocker spaniel pup. Both use the horizon harness! Would recommend to any type of dog big or small.

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Best dog gear I’ve ever owned

I have never been disappointed by my purchases from TwiggyTags. Their dog gear is next level! You can tell they really value good quality materials and put a lot of thought into their designs. Their harnesses are especially fantastic and hard-wearing. The team is truly amazing, helpful, and care about their customers. Will always recommend to other dog owners!

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing company!

I’ve used twiggy tags a few times now and it’s always a fab service! Met the team at crufts and they are so lovely and down to earth. Cant wait to meet them again and Goodwoof and get some more amazing goodies for my dogs

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

The best dog gear!

I have bought from Twiggy Tags on multiple occasions over the last 5 years after struggling to find harnesses that would fit my crossbreed with a small neck and deep chest! Each of their harness ranges fit all 3 of my dogs with different body shapes and I can be confident in the quality of their products knowing they are strength tested. I also regularly use their seatbelts for my dogs and their light up products for late night walks! I wouldn’t go anywhere else when looking for stylish yet durable and practical dog gear!!

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Huge fan

I've tried a few different brands of harnesses but Twiggy Tags are my favourites by far. Comfy for my dog, easy to adjust, neck clip so that it doesnt have to go over her head, which she hates, strong, comfort padding and some gorgeous patterns. And the versatility with types of matching leads that are available is a huge plus point. And the deliveries are always super fast. Highly recommended

April 5, 2026
Unprompted review

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