Quality enrichment feeds in seperate brown paper bags. Delivered in a strong secure box with hay as the packing. Emails are replied to in good time with a friendly positive response. Guinea pigs en... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My guinea pigs would like me to give this 5 star review on their behalf. They have gone absolutely mad for the Rainbow mix forage and are hoping I’ll order more (I definitely will)! It is much m... See more
Company replied
First of all, I’d like to say it’s excellent quality food stuff and packed very well. I like the idea it’s protected in the box with straw or hay, which I then give to my bunnies. But the kindest th... See more
Company replied
Came across this company while browsing on my computer, brought 3 items for my daughters Guinea Pigs to try and her feedback was that I had made their day, they loved them. So much choice to keep the... See more
Company replied
4.8
Excellent
73 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely forage and treats for Buns &…
Lovely forage and treats for Buns & Guinea Pigs!! Wouldn’t shop anywhere else.
November 3, 2025
Reply from Twigsandburrows
Hello Gemma! Thank you so much for leaving such a kind review, and for being with us since 2020! It means the world :)
Can’t wait to reorder soon!
I really enjoyed opening up my parcel for my piggies, it was a nice surprise to receive a free sample packet and a lovely thank you note.
Quick delivery and lovely snacks which my piggies love!
November 3, 2025
Reply from Twigsandburrows
Thank you Carly for taking the time to leave such a great review, and for joining 'The Burrow'. So glad your piggies enjoyed their snacks :)
I loved my order from Twigs and…
I loved my order from Twigs and Burrows.
The packaging is perfect and I love the fact that it is all environmentally friendly.
Very reasonably priced as well. I will definitely be ordering again xx
October 27, 2025
Reply from Twigsandburrows
Hi Becky! Thank you so much for your lovely review. We do try to get the packaging just right so that's really great to hear :)
Amazing little company
Amazing little company! I love the little hand written thank you it’s a really lovely touch. My order arrived super fast. I also received a free sample with my order. I will definitely be using this company again.
October 14, 2025
Reply from Twigsandburrows
Thank you so much Lauren for taking the time to leave such a lovely review, that's really kind and greatly appreciated!
We love the little note in the box
We love the little note in the box. The bunnies love its contents. The hay it is packed with is a wonderful bonus.
We have tried a couple of different bunny treat boxes and the ones from Twigs&burrows are far and away the best. All natural and adored by the rabbits.
If only they made a foraging mix that stopped the bunnies from being complete and total pen destroying mess creating muppets…
August 28, 2025
Reply from Twigsandburrows
Thank you for such a lovely, and funny, review Hannah! They really can be pen destroying, mess creating muppets can't they? :)
My guinea pigs always love their treats…
My guinea pigs always love their treats from here. And quick delivery service too so they aren’t waiting long 😊 thank you 🤩
August 12, 2025
Reply from Twigsandburrows
Hello Sam! Thank you so much for leaving a review. We do try to get orders out as quickly as possible so that's really great to hear :)
Piggie goodies
The wide choice of dried forage and other “goodies” for piggies is why Twigs and Burrows is my first stop. They love each type I buy for them. Also it’s a personal experience when you buy and nothing is too much bother for Brittany. I highly recommend them.
August 4, 2025
Reply from Twigsandburrows
Thank you Margaret for your lovely review, and for your continued support. We are so pleased the forage and 'goodies' are a hit with your little guys :)
Wonderful forage
Wonderful forage! I had the Orchard forage. Looks,smells amazing, all the bunnies & guinea pigs loves it!
August 8, 2025
Reply from Twigsandburrows
Thank you so much Helena! The Orchard Mix is one of our favourites to pack because it does smell so good. Really glad your little ones enjoyed it :)
Repeat purchase!!!!
Repeat purchase!!!!, for price point, impressed with quantity and quality of herbs, packaged well, delivered promptly,
June 18, 2025
Reply from Twigsandburrows
Thank you so much for your lovely review Beverley, it means a great deal :)
Twigs and burrows …
I have been having twigs and burrows for a while now lovely forage never had a issue very fast delivery 🐰
June 4, 2025
Reply from Twigsandburrows
Thank you so much for your support over the years Wendy, it means a great deal :)
I've been ordering from twigs and…
I've been ordering from twigs and burrows for over 4 years and every order is amazing and comes so fast. My bunnies love their forage and all the tasty treats they have to offer.
May 28, 2025
Reply from Twigsandburrows
Thank you Lora for taking the time to post such a lovely review, it is really appreciated :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.