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Twiig  Reviews 1

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TrustScore 3 out of 5

3.2

Serviced Accommodation
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Company details

  1. Serviced Accommodation
  2. Holiday Home
  3. Self-Catering Accommodation
  4. Vacation Home Rental Agency

Written by the company

At Twiig, we offer you the perfect blend of homely comfort and the freedom of self-catering accommodation. Each of our carefully designed spaces is equipped with modern amenities, ensuring your stay is both comfortable and convenient. At Twiig, we're more than just a place to stay; we're your home away from home. Discover the perfect blend of comfort and convenience and book with us today

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Uncomfortable due to the lack of heating

Booked a lovely 2 bed flat in York through booking.com

It was a bitterly cold weekend and the heating was not working.

Despite publishing a phone number, the phone was never answered and no response was received to any of the numerous left messages.

Did manage to get one answer to one of the MANY emails sent which did nothing to solve the problem other than provide scant and irrelevant instructions to try and resolve the problem, which failed

As we were unable to get any response from the property host we had to hunker down and put up with the freezing cold.

I requested a full refund but, unsurprisingly, have received no response. If you book with these people wear your big coat and take a hot water bottle ...

October 11, 2024
Unprompted review

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