I had ordered some stain to use on my old deck frame, prior to replacing the planks. We already had the sealer, left over from when we stained & sealed our log cabin, so I wanted to use the same prod... See more
Company replied
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See what reviewers are saying
I purchased three gallons of Proluxe not knowing how it would apply. Turns out only one gallon was needed. May I return the unused two gallons at my expense? Thank You in advance. J... See more
Company replied
Delivery was very quick and quality was superior. I purchased some on Amazon about 6 months ago. Was going to purchase from there again; however, the priced doubled. Your product was less expensive... See more
Company replied
I was calling to look for a product I purchased from another store. She knew exactly what I wanted and told me what to do to get it ordered. It was at my house within 4 days if not sooner, I don't rem... See more
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Company details
Written by the company
Twin Creeks Log Home Supply provides the finest building and maintenance materials for log homes at mill-direct prices. We have been helping people care for their cabins since 1994.
Contact info
17 Business Way, 37615, Johnson City, United States
- (423) 477-3107
- sales@twincreeksloghomes.com
- twincreeksloghomes.com
4.8
Excellent
45 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Twin Creeks Log Home Supply
Thank you for your feedback, we really appreciate it!
I received the order very quickly
I received the order very quickly. I would recommend
September 22, 2025
Unprompted review
Reply from Twin Creeks Log Home Supply
Thank you, we really appreciate it!
Quick shipping
Quick shipping, amazing products, reasonable prices and great customer care! There was damage to a product by the shipping company, Twin Creeks had it taken care of before we knew that it had happened!!! Thank you
September 26, 2025
Unprompted review
Reply from Twin Creeks Log Home Supply
Thank you for the kind words, we really appreciate you!
Excellent service!
September 27, 2025
Unprompted review
Reply from Twin Creeks Log Home Supply
Thank you!
Great product.
The product is amazing and Twin Creeks has the best price. Delivery was quick.
October 6, 2023
Unprompted review
Website was quick and easy
Website was quick and easy. Almost too easy as I was in a hurry and quickly ordered something that looked the same but wasn't. I caught it after it bugged me that it was cheaper than the week before and then I realized I had ordered the wrong thing. However, I canceled it, reordered and sent an email to make sure it got switched and got an almost immediate reply confirming it was. Just as should be.
September 21, 2023
Unprompted review
Fast service and the support desk staff…
Fast service and the support desk staff were super helpful.
September 25, 2023
Unprompted review
Very prompt delivery
Very prompt delivery. One star less than perfect because the product had "paint skin" in the container. But I will continue to use Twin Creeks for my log home supplies. Free shipping is great.
September 21, 2023
Unprompted review
Reply from Twin Creeks Log Home Supply
Hi David,
Thank you for your review. Everything we sell is new from the factory, so we'd like to follow up with you about your order. Would you call our Customer Service team at (800) 299-8981 so we can help resolve this for you?
First rate experience!
Ordering was easy, delivery super-fast (& free), and you had the best price. 5 stars, thumbs up, & kudos! I can't think of any way my whole experience could have been better. Thanks.
April 24, 2023
Unprompted review
Impossible to take shopping ring off without damaging can
I punctured can getting shipping ring off. I routinely paint my pool, deck etc and never have had that problem. Very disappointed/ dissatisfied! Will not order here again. 5 stars until that
April 21, 2023
Unprompted review
Quick delivery and just as pictured!
March 31, 2023
Unprompted review
Easy to navigate website
Easy to navigate website. Had the length of screws I needed and they were shipped and received faster then I anticipated.
March 24, 2023
Unprompted review
Excellent service
March 26, 2023
Unprompted review
pictures to follow
March 10, 2023
Unprompted review
Reply from Twin Creeks Log Home Supply
Thank you for your review! Good luck with your project!
Excellent service and excellent…
Excellent service and excellent product. Thank yo
March 5, 2023
Unprompted review
Reply from Twin Creeks Log Home Supply
Thank you very much for your comments! We really appreciate it!
Project Restoration
Had the product I was looking for and it came extremely rapidly. I will have to wait a little bit to replace the roof, as it has snow on and it is cold. I have time, as the roof is on a covered bridge.
March 4, 2023
Unprompted review
Reply from Twin Creeks Log Home Supply
Thank you for taking the time to give us such a nice review! Good luck with your project!
Reply from Twin Creeks Log Home Supply
Thank you for your review! It was our pleasure to help you!
A very helpful group of professionals
A very helpful group of professionals. Thank you for your consultation.
December 10, 2022
Unprompted review
Reply from Twin Creeks Log Home Supply
It is our pleasure to help you!
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