Twinwoods Adventure Reviews 

556
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

My sister booked i door skydiving for my hen party which was supposed to happen April 2020. COVID reared it’s head and everything closed due to lockdown. We asked for a refund as we were not able t... See more

Rated 5 out of 5 stars

Well organised fun. Our kids & my husband who stepped in at the last minute when one of our lot broke their hand the week before they were due to fly (ages 15,17,19 and an old man) really did have an... See more

Company replied

Rated 5 out of 5 stars

Fantastic variety of activities! Twinwoods Adventure is a great place, with something for everyone. Our kids (15 and 11) did skydiving, surfing and the 125ft jump. They were buzzing for days an... See more

Company replied

Rated 5 out of 5 stars

We had an excellent family experience at Twinwoods and can’t thank the team enough for being friendly and fun while keeping us safe during the surfing, climbing and vertical drop. Our kids (6 & 9) kee... See more

Company replied

Company details

  1. Adventure Sports Center
  2. Gym
  3. Indoor Playground
  4. Spa and Health Club

Information provided by various external sources

Twinwoods Adventure is a multi-activity adventure site near Bedford that offers a range of thrilling activities for all ages.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

556 reviews

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4.4

All reviews

(556)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Good overall but limited accessibility…

Good overall but limited accessibility when lifts not working. Staff were very helpful and kind trying to accommodate where possible, thank you.

Would have loved to try the other activities but they were under repair.

September 7, 2021
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Reply from Twinwoods Adventure

Glad you enjoyed your time here at Twinwoods Adventure. Great review!!

Rated 5 out of 5 stars

Fatnastic morning with my children

Took my kids to climbing and indoor surfing, they had a blast. Twinwoods kindly honoured vouchers that were issued pre covid, my two had given up hope of going there. But so glad I finally got to take them. The indoor surfing especially is a huge amount of fun. The instructor is amazing, everyone had smiles on their faces, and he catered really well for all age groups and abilities. Would highly recommend.

September 7, 2021
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Reply from Twinwoods Adventure

We are so happy that you and your guests had a great time here at Twinwoods Adventure. Please tell your friends and we hope to see you again soon.

Rated 5 out of 5 stars

We had an excellent family experience…

We had an excellent family experience at Twinwoods and can’t thank the team enough for being friendly and fun while keeping us safe during the surfing, climbing and vertical drop. Our kids (6 & 9) keep raving about the fun and each of your instructors made them feel special, adding massively to the experience. We’ll be back!

September 7, 2021
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Reply from Twinwoods Adventure

Awesome!! Great review. Thankyou so much. It means a lot to us at Twinwoods Adventure to get reviews like this. Be sure to tell your friends and we will see you back soon.

Rated 5 out of 5 stars

My daughter had a great time with her…

My daughter had a great time with her indoor sky dive, only issue we had was the week previous we booked for was cancelled due to the wind tunnel not working, but rebooked with no bother and had an amazing time

September 7, 2021
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Reply from Twinwoods Adventure

Thank you so much for your review. We are so glad that you had a great time with us at Twinwoods Adventure.

Rated 5 out of 5 stars

We had 3 boys that took part in the sky…

We had 3 boys that took part in the sky diving, rock climbing and surfing and it was a thrilling experience on all accounts. A date never to be forgotten!

September 7, 2021
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Reply from Twinwoods Adventure

Awesome!! Great review. Thankyou so much. It means a lot to us at Twinwoods Adventure to get reviews like this. Be sure to tell your friends and we will see you back soon.

Rated 5 out of 5 stars

Great fun on the wave

Great fun on the wave. Kids enjoyed it and cant wait to go back! Staff are very polite and professional. 5☆

September 7, 2021
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Reply from Twinwoods Adventure

Wonderful news that you had an amazing experience at Twinwoods Adventure. Glad we made it a great day for you

Rated 5 out of 5 stars

Awesome.

Awesome.
We all had a fab time from start to end.
The instructor ( i have forgotten his name !!) could not have been, more helpful, friendly, enthusiastic and just a bit legendary !
Thanksso much

September 7, 2021
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Reply from Twinwoods Adventure

We are so happy that you and your guests had a great time here at Twinwoods Adventure. Please tell your friends and we hope to see you again soon.

Rated 3 out of 5 stars

Was a great experience however with…

Was a great experience however with groups of 6 wave time was massively reduced within 30min sesssion,

September 7, 2021
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Reply from Twinwoods Adventure

Thank you so much for your review. We are so glad that you had a great time with us at Twinwoods Adventure.

Rated 5 out of 5 stars

We did indoor climbing

We did indoor climbing, surfing and vertigo jump. All great fun looked after by friendly knowledgeable staff, highly recommend a visit 5 star all day.

September 7, 2021
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Reply from Twinwoods Adventure

Glad you enjoyed your time here at Twinwoods Adventure. Great review!!

Rated 4 out of 5 stars

Indoor surfing was so much fun

Indoor surfing was so much fun! Great birthday present!
Lovely instructor, good group size and facilities.
For the price I would have loved longer to surf more!!

September 7, 2021
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Reply from Twinwoods Adventure

Wonderful news that you had an amazing experience at Twinwoods Adventure. Glad we made it a great day for you.

Rated 5 out of 5 stars

Indoor climbing - Aaron was great!

Did indoor climbing and had a great time! Mostly thanks to our fab instructor, Aaron. Totally the right balance of professionalism and fun/silliness - couldn’t fault him. Thanks for the pics too, great memories of a fun afternoon.

September 7, 2021
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Reply from Twinwoods Adventure

Awesome!! Great review. Thankyou so much. It means a lot to us at Twinwoods Adventure to get reviews like this. Be sure to tell your friends and we will see you back soon.

Rated 5 out of 5 stars

Other than the fact it was chuffing…

Other than the fact it was chuffing awesome the staff were friendly and the instructor was brilliant well remmend

September 7, 2021
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Reply from Twinwoods Adventure

5** review!! Thank you so much. Hope to see you again soon at Twinwoods Adventure.

Rated 5 out of 5 stars

Absolutely fantastic time for my 10…

Absolutely fantastic time for my 10 year old at the surfing. Alek (sorry if spelt wrong) was brilliant with her. We will definitely be back!!;

September 7, 2021
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Reply from Twinwoods Adventure

Super review!! Thank you so much. We will pass on your review to the instructors. Hope to see you again soon at Twinwoods Adventure.

Rated 5 out of 5 stars

Great staff

Great staff, really friendly and helpful. Took my two daughters aged 6 and they loved it, highly recommended.

September 7, 2021
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Reply from Twinwoods Adventure

Thank you so much for your review. We are so glad that you had a great time with us at Twinwoods Adventure.

Rated 1 out of 5 stars

Awful Experience

Was really looking forward as part of our stay in the area to do some indoor skydiving and booked for 6. The session was cancelled by them due to a fault with less then 24 hours notice. A refund has been refused despite the fact it was them who cancelled on us. We live hundreds of miles away with no possibility of rebooking. Who has ever heard of a refund being refused when it was the company at fault. Appallingly slow communication to date and will NEVER use or recommend to anyone. Disgusting business practice!

September 5, 2021
Unprompted review
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Reply from Twinwoods Adventure

Hello Paul, sorry to hear that your experience with us was not what you expected. Please can we contact you to discuss this further?

Rated 1 out of 5 stars

Awful communication/customer services...

Was supposed to go for a tour for the £3.99 a month deal, received a text the evening before asking if I was attending or needed to rearrange, I wasn't feeling too well so clicked rearrange as decided with covid going around, I shouldn't risk it. Never got a text back, emailed them twice since to ask what is happening, still no reply, this was almost 2 weeks ago now. Awful communication. The worst bit is, I'm sure they will manage to reply to this!

Edit 13/08/2021
Nobody ever contacted me.

August 27, 2021
Unprompted review
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Reply from Twinwoods Adventure

Hello Samantha, we are very sorry to hear about this and are investigating where and how this communication got missed. Someone from our team will be in contact with you as soon as possible.

Rated 5 out of 5 stars

My friends and I came up from London to…

My friends and I came up from London to celebrate my 25th birthday and we had the BEST time! The staff were so accommodating, friendly and patient 😅. Thank you to Amy and to everyone who made this birthday one of my favourites ever :) a lot of people who watched our stories are wanting to go for a visit too - and i highly recommend this !!

August 26, 2021
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Reply from Twinwoods Adventure

Thank you Deborah for this fantastic review! Amy will be so glad to hear you had a great time here for your birthday. We hope to see you back again soon.

Rated 4 out of 5 stars

Our 2nd visit to the flo ride.. Still great!

Our 2nd visit to the flo rider and the kids (13 and 15) loved it again. Fairly expensive for the time.... We paid £39.99 for Half an hour per person but its a unique experience.
Would recommend if the budget allows

August 25, 2021
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Reply from Twinwoods Adventure

Thank you for your review. As you can imagine running an activity that size demands great up keep, hence the cost but we are so glad to hear you had a great time with us.

Rated 5 out of 5 stars

Brilliant time at Twinwoods

Brilliant time at Twinwoods. Our daughter have a Florider lesson and thoroughly enjoyed it. Instructor was brilliant. We had food whilst we worked her. Very friendly and helpful staff.

August 25, 2021
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Reply from Twinwoods Adventure

Thank you for your review! We are so glad you had a great time with us and we hope to see you again soon.

Rated 5 out of 5 stars

Excellent experience for children

Excellent experience for children. Instructors excellent. Good all round experience

August 25, 2021
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Reply from Twinwoods Adventure

Thank you for your great review! We are so glad to hear that you had a good time with us and we hope to see you back again soon.

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