Twist Teas Reviews 489

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their delightful flavors and high quality, often highlighting the unique blends and refreshing taste. Many appreciate the ease of ordering through the website, along with the efficient and swift delivery service, which frequently includes thoughtful personal touches like surprise samples. However, some people experienced issues with delivery, noting that orders occasionally didn't arrive as expected or that communication regarding delivery times was muddled. A few customers also mentioned difficulties with the website's ordering functionality or received incorrect tea flavors.

What people talk about most

Product

Customers consistently note positive experiences with product quality and flavor. Many reviewers praise the... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality and distinct... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the swift... See more

Order

Clients share positive opinions on order. Many customers praise the easy-to-use website and efficient... See more

Service

Customers consistently report positive experiences with the service. Many praise the excellent service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love this company! Their teas are exquisite and I look forward to sampling some more in the future. The packaging is functional and easy, their flavours are delightful. They give wonderful... See more

Rated 5 out of 5 stars

I first came across Twist Teas by accident in a cafe in Poole, Dorset about five years ago. What struck me was the distinct flavour and high quality of the tea, very different from the competition. I... See more

Rated 5 out of 5 stars

Twist Teas are refreshing and easy to enjoy. The blend of brewed tea and fruity flavour tastes smooth and not overly sweet. It feels light and crisp, making it a great choice for relaxing or spending... See more

Rated 5 out of 5 stars

Easy to order these teas, what I love is the concise explanation of each tea and their values. My favorite is Breakfast Boost, a great tasty black tea, smells like the tea in the teapot my nan used t... See more


Company details

  1. Tea Store
  2. Tea Market Place
  3. Tea Wholesaler

Written by the company

We've always loved tea. There's nothing like it to lift the spirits and raise a smile, whether alone or with others, out and about or in the comforts of your own home. In January 2017, we decided to do something really innovative for lovers of tea and set about creating a range of the finest whole leaf teas, herbs and fruits, blended to delight taste buds and bring a smile to its drinkers. Frankly, we were a little underwhelmed by the teas available in the supermarkets (and a little disappointed to learn that even the cutesy, more expensive brands are invariably just owned by the massive brands anyway.) Our blends are full of little surprises that make them different. An additional ingredient with a functional benefit…or an unconventional flavour pairing that transforms something nice into something spectacular. A tea that’s specifically designed to be drunk cold or one that tastes so good it must be bad (but isn’t). We like to think of them as Blends With Benefits. Now, we have a range of over 40 delicious, healthy and innovative blends that are available direct through our website, and in cafes, restaurants, hotels, offices and independent retailers all over the UK. Whether you need something to get you started, boost your energy or help you sleep, whether you want a guilt-free treat without calories for yourself or a healthy drink for the children, try tea with a Twist.


Contact info

4.8

Excellent

TrustScore 5 out of 5

489 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I love Twist teas

I love Twist teas. The chocolate rooibus blend is my nightime treat. The only company that makes one that actually tastes chocolatey. Parcels always delivered swiftly and I really look forward to unwrapping the turquoise tissue paper with my tea treats.

January 31, 2026
Rated 5 out of 5 stars

Love this product

Love this product. The taste and quality of refresher green is great and the offers and tasters are also good. All in all good product, swift delivery good value for money

January 30, 2026
Rated 4 out of 5 stars

Delicious! Consider trying, however…

So I will start by saying the teas are lovely! They are nice size tea bags and I always want to use the biggest cup I have for brewing them - so I can enjoy more! Flavours were interesting and ultimately delicious so yum!
However, they are VERY pricey for what they are. I have sampled a lot of teas from lots of different company’s- being raised in the industry and enjoying fine teas myself, I was excited when I tried this for the first time. So I got the sample pack which worked out at £16 (so around £1.34 per tea bag) PLUS £6 delivery which totalled at £24, meaning for 12 tea bags in the sample, this worked out at £2 a tea bag - which is a bit of a gamble when you’re taste testing flavours!
On top of that the packaging for that price was very basic, i expected it to be a little more luxurious, they have personalised labels which is a nice touch but the samples were just thrown in this little flat box loosely, so I think there is so much potential for these to be presented better (box wise) for the cost - especially if these were a gift.
The teas are delicious and I like the idea of sampling different flavours however am discouraged from buying again mainly for the hefty delivery cost on top of an initially well priced tea bag and the rather basic packaging.

February 4, 2026
Rated 5 out of 5 stars

Great Company

Great company, love their loose tea, use it everyday. Quick delivery and well packaged. Even better it was on special and free delivery. 😊

January 30, 2026
Rated 5 out of 5 stars

Refreshing and flavoursome

Twist Teas are refreshing and easy to enjoy. The blend of brewed tea and fruity flavour tastes smooth and not overly sweet. It feels light and crisp, making it a great choice for relaxing or spending time with friends. I particularly love the surprise sample teas in different flavours, which add to the excitement.

February 1, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. Company are friendly and helpful. Product really stands out from other fruit teas. Sale and free postage offer made purchase even better.

January 30, 2026
Rated 5 out of 5 stars

I've been buying my tea bags from Twist…

I've been buying my tea bags from Twist Teas for a while now, and never had any problems. It's the only place I can buy a similar version of my favourite mint chocolate tea bags once TeaPigs discontinued that flavour. Delivery is always relatively fast via Royal Mail, and Twist Teas have regular discounts and promotions that prompt me to bulk buy and stock up.

January 31, 2026
Rated 5 out of 5 stars

Best Tea !

Fabulous tea , my favourite it the Refresher Green tea but a very close second is All that Jazz tea. Really enjoy my cups of tea.
Fairly quick delivery, very happy.

January 31, 2026
Rated 5 out of 5 stars

Great Tea,Great People!

I first came across Twist Teas by accident in a cafe in Poole, Dorset about five years ago. What struck me was the distinct flavour and high quality of the tea, very different from the competition.
I ordered from their website immediately and was struck by how efficient and easy my experience was. Suffice to say after all these years I'm still ordering tea on a regular basis and look forward to FOC tasters and thank you note they send with every order!

January 28, 2026
Rated 5 out of 5 stars

Great product

Easy to order. Delivered quickly.
Very pleased with the strength of the tea bags. Unique combination of ingredients resulting in a great drink. Encouraged to sample different flavours.

January 28, 2026

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