The ability to customize the product is fantastic. Communication leading up to delivery was great, and the delivery itself went smoothly. Assembling the cabinet was no problem, I’ve rarely had such a... See more
Company replied
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See what reviewers are saying
The wardrobe installation service we received today was excellent. The delivery was on time, and the quality of the product is even better than we expected. The workers were very kind, with a great po... See more
I had wanted to buy a Tylko shelf for quite some time but had hesitated due to the cost, however after pulling the trigger I couldn't be happier. It fully lives up to the quality I hoped for and was e... See more
Company replied
Smooth process but a disappointment to learn that the 2-3 weeks the website referred to was only production - not delivery which was just as long / longer. I thought I was ordering something that was... See more
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Company details
About Tylko
Written by the company
Tylko makes furniture that fits for people that don't. Using a simple online configurator, anyone can customise perfect-fit furniture in just a few clicks – no matter their taste or space. Choose the size, design details and more, and join the 250,000+ (and counting) happy customers who have found their perfect fit. With sustainable on-demand production, premium materials and hardware, and a range of on-trend colours and finishes, Tylko puts feel-good, look-good (and last forever) storage furniture at everyone's fingertips.
Tylko stellt perfekt passende Möbel für Menschen her, die aus der Masse hervorstechen. Mit dem einfachen Online-Konfigurator kann jede Person mit nur wenigen Klicks für jeden Raum und jeden Einrichtungsstil Möbel nach Maß entwerfen. Wähle die Größe, die Design-Details und mehr und schließe dich den bereits mehr als 250,000 zufriedenen Kunden an, die ihr perfektes Match gefunden haben. Mit seiner nachhaltigen Produktion auf Bestellung, den Premium-Materialien und -Beschlägen sowie der großen Auswahl an trendigen Farben und Finishes macht Tylko wunderschöne, langlebige und nachhaltige Aufbewahrungsmöbel für alle möglich.
Contact info
4.4
Excellent
6K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Poor product and service
Change the color of the shelve in my order without consulting and then mention than the warranty don't apply
January 30, 2026
Unprompted review
Reply from Tylko
Hello Jean-Luc! We would like to clarify, as stated in our previous correspondence, the 100-day timeframe for free returns had already passed by the time you first contacted us regarding your dissatisfaction with the color. Our terms and conditions, which are available on our website and agreed upon at the time of purchase, clearly state that free returns can only be organized within this 100-day window. To maintain a fair and consistent service for all our customers, we must adhere to these established policies. While we understand this is not the outcome you hoped for, we have provided our final decision based on these terms.
Reply from Tylko
Hello Didier! We’re glad to hear that you’re pleased with the delivery experience. Thank you for the positive feedback!
Experiencia immejorable
January 27, 2026
Unprompted review
Reply from Tylko
¡Hola Beth! Nos alegra saber que estás satisfecha con la experiencia del cliente. ¡Gracias por tus comentarios positivos!
Amazing client service
Amazing client service. Kaska has been extremely helpful, supportive and professional.
January 28, 2026
Unprompted review
Reply from Tylko
Hello Luca! We’re glad to hear that our Customer Service was able to help. Thank you for the positive feedback!
More delivery time than what is mention
I still didn’t receive it yet, but they say 8-9 weeks and my expected delivery is in 12 weeks after the purchase. No information was given before purchasing about the extra time delivery.
January 23, 2026
Reply from Tylko
Hello Raquel! Thank you for sharing your feedback. The production time of 8-9 weeks is displayed in the configurator before you place your order. Once production is complete, the delivery time is added, which can take another 2-3 weeks. Therefore, the total waiting time may seem longer, but we place great importance on transparency. Let us know if you have any further questions!
Great pieces of furniture
Great pieces of furniture, really well made and easy to put together and the customer service was great!
January 26, 2026
Unprompted review
Reply from Tylko
Hello Amy! Thank you for the positive feedback. We're glad to hear that you enjoyed the quality of your new furniture and had a positive experience with our customer service. Enjoy your new Tylko!
1 box was missing.
January 23, 2026
Unprompted review
Reply from Tylko
Hello Bram! We are very sorry to hear that one box was missing from your delivery. This is certainly not the experience we want for our customers. We have just sent you an email to clarify the situation and arrange for the missing item to be delivered as quickly as possible. Please check your inbox so we can resolve this for you immediately.
Great furniture
Great furniture, and the returns process is really easy. The customer service is excellent. We ordered two pieces, and one wasn't to our taste, but the process was very easy and quick. Would 100% reccomend!
October 23, 2025
Unprompted review
Reply from Tylko
Hello Louis! Thank you so much for your 100% recommendation! We are glad to hear that you are happy with your furniture and that our returns process met your expectations. We understand that sometimes a piece might not be exactly what you envisioned once it’s in your home, which is why we strive to make the return experience as easy and stress-free as possible. It was a pleasure assisting you, and we hope you enjoy the piece you kept for a very long time!
Package arrived exactly on time and the…
Package arrived exactly on time and the driver was super nice and helpful!
January 23, 2026
Unprompted review
Reply from Tylko
Hello Jordan! Thank you so much for your feedback! We are thrilled to hear that your package arrived exactly on time and that our driver made such a great impression. We know how important the final step of the journey is, and we’ll be sure to pass your kind words along to our delivery partner. Enjoy your new furniture!
Fast and accommodating customer service
January 23, 2026
Unprompted review
Reply from Tylko
Hello Simon! Thank you for your feedback. We are delighted to hear that you found our customer service fast and accommodating. Our team works hard to provide quick and helpful support to all our customers, and it’s wonderful to know we met your expectations. Enjoy your furniture!
Satisfied customer
We designed a wardrobe at tylko.com and several weeks later, the product was delivered at our home. The delivery man was very nice and double checked the number of boxes that was included in our delivery. He carried all the boxes into our house. The manual was very clear and the step-by-step guide to assemble the wardrobe was very clear and logical. Even more doable than manuals from Ikea furniture. If you are looking for a custom-made cabinet with a modern look for a reasonable price and with good quality, I would definitely recommend Tylko.
January 21, 2026
Unprompted review
Reply from Tylko
Hello Coco! Thank you so much for your wonderful and detailed review. We are thrilled to hear that you had such a positive experience from the design process to the final assembly. It’s great to know that our delivery partner provided such excellent service by double-checking the boxes and helping you bring them inside. We take immense pride in our assembly manuals, and hearing that you found them even clearer and more logical than other well-known solutions is the best compliment we could receive! Our goal is to make "custom-made" feel easy and accessible for everyone. Thank you for your recommendation, and we hope you enjoy your new modern wardrobe for a very long time!
Swift response with great service and…
Swift response with great service and communication from Customer Services to Design Team.
January 22, 2026
Reply from Tylko
Hello Jimmy! We’re glad to hear that our Customer Service and Design Specialists were able to help. Thank you for the positive feedback!
Reply from Tylko
Hello Cecile! We’re glad to hear that you’re happy with both our service and the product. Thank you for the positive feedback!
We ordered a custom TV unit from Tylko…
We ordered a custom TV unit from Tylko and it arrived with dimensions as we expected. The quality is much better than you expect and all parts were quite "heavy" - not like the ones from IKEA. Assembly was easy and straightforward.
January 16, 2026
Unprompted review
Reply from Tylko
Hello Sy! Thank you for the positive feedback. We’re glad to hear that you found the assembly easy and that you’re pleased with the furniture’s quality. Enjoy your new Tylko!
Ordered some samples ….. still waiting
Ordered some samples to help us decide what colour for our new bedroom unit. Still waiting for them. Paid in advance. No notification. No tracking number. Not a great first experience so far.
January 15, 2026
Reply from Tylko
Hello Julian! We’re sorry to hear about your experience. Our Customer Service Specialists have reached out to you via email to assist you further. We would kindly ask you to check your inbox.
Reply from Tylko
Hello Lubos! Thank you so much for your kind words. We’re thrilled to hear that you found our design tool easy to use. We’re also very proud of our support team, so we’ll be sure to pass your compliments along to them—they’ll be happy to know they could help make your experience a great one! Enjoy your new furniture!
Tylko sofa assembled as a loveseat.
Great customer service; they're very helpful. You can find plenty of inspiration on their social media channels. Delivery was faster than expected. Carefully packaged and easy to assemble.
Color samples are easy to order through the website. I always recommend doing so, as it allows you to better visualize the color(s) in your own interior. I was hesitant about the seat depth. Ultimately, I opted for the standard seat depth, and the 170 and 190 cm lengths are perfect for use as a loveseat.
January 20, 2026
Unprompted review
Reply from Tylko
Hello Nicole! We’re glad to hear that you’re happy with your new sofa and pleased with the delivery experience. Thank you so much for your positive feedback!
I would recommend - Multi shelf and cupboard hallway cabinet.
Excellent CS, Friendly delivery guy and excellent product. I'm a practical person and therefore I found the installation a breeze. Easy to understand instructions. Quality substantial modern contemporary product that looks excellent at a fair price in my view. However if DIY isn't your thing get a tradesman to assemble. Be warned though this product is reassuringly robust and heavy. You will need assistance to move.
January 18, 2026
Unprompted review
Reply from Tylko
Hello Graeme! Thank you for the positive feedback. We’re glad to hear that you found the furniture to be easy to assemble. Enjoy your new Tylko!
Nice tools, pretty customizable
Nice tools, would love more color options, even for extra price
January 6, 2026
Reply from Tylko
Hello Chih-Han! Thank you for your feedback and for the 5-star rating. We’re glad you enjoyed using our design tools. We also really appreciate your suggestion regarding more color options – even as a premium choice. Feedback like yours is incredibly valuable as we are always looking for ways to expand our range and better meet our customers' creative visions. We’ll be sure to share this with our product design team!
Tylko have a great website that really…
Tylko have a great website that really helps you build furniture for your own space. It's easy to use, alter and work out what really works. We ordered samples before choosing our finish - very helpful too
January 11, 2026
Reply from Tylko
Hallo Sue! Thank you so much for your kind words. We’re thrilled to hear that our website and design tools helped you create the perfect piece for your space. It’s also great to know that ordering samples beforehand made the decision process easier for you – we always recommend it to ensure the finish is exactly what you’re looking for! We hope you enjoy your new furniture for many years to come.
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