The price was great but communication not so great. The tyre tracking info not provided and the delivery man just left it on the front porch without a signature.
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About Tyreleader.co.uk
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Our expert teams are committed to offering you an exceptional customer experience, supported by efficient logistics and optimized processes, ensuring maximum satisfaction with every purchase.
Our commitment? To consistently offer you the best prices on the market. For your tyre needs, choose excellence and reliability by choosing our company.
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Very good price and lighting fast…
Very good price and lighting fast delivery. Can’t recommend enough
Easy to order.
5 BIG GOLDEN STARS.
Website was very easy to use and navigate. Tyres arrived promptly, 2 days and they were with me. 2nd time I’ve used them. Brilliant, what else could you ask for? Highly recommend using Tyreleader.co.uk
Great service
Fast Delivery time. Super efficient website
Good price and will continue to use.
Competitive prices and having the four…
Competitive prices and having the four tyres requested available for next day delivery, great service.
May use AI-assist with repliesRead more
Passive Aggressive Company - Nothing Is Their Fault
21/05/2026 - My Response To Tyre Leader
Thank you for your well rehearsed response.
You have omitted so much of what you are burdening the customers to deal with, and here are just a few examples of which I have experienced at your hands;
1. Tyre Leader are allowing me to keep the faulty tyre and they don't want me to go to the trouble of sending it back to them. Oh thank you for that goodwill gesture - now I can have the privilege of having to pay a garage to dispose of it!
2. I am left with one good tyre, but have nowhere to have it fitted even if I wanted to: you do understand Tyre Leader, it's best practice to have same make/model of tyres on each axle?
3. So now, where is my replacement tyre if your only option is to provide a refund, and that was only after much grief being inflicted by you.
Where is my replacement???
4. As per my initial review, just as I said they would, it's not Tyre Leader's fault fitting station partner are not keeping their details up to date, even when said fitting partner has never associated itself with Tyre Leader.
5. Oh forget it - I can't do this anymore - you have wasted so much of my time, energy and caused so much mental distress, I just hope the people reading these reviews walk away from for disgraceful company.
PS Shoppers, don't just look on Trust pilot for reviews on Tyre Leader - do a broader search and you will be shocked how reviews are for this company. I only wish I had done so myself.
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20/05/2026 - Original review
Well, looks like I am not the only one being scammed by this company.
I ordered two tyres for my wife's car and selected a partner fitting station a few miles from our home.
A few days later, no communication so I checked tracking. Great, they have been delivered, but only some seventy miles away in a different county.
Contacted Tyre Leader and the initial response was promising, or so I thought. They would raise a claim, I was told.
In the mean time I spoke with my nominated fitting garage, and they say they have no connection with Tyre Leader and have never signed up with them as a fitting partner. What I said?
In the mean time, I don't hear anything from Tyre Leader, but a day or so, the fitting garage contact me to tell me they have'found' two tyres in their yard. What's more, one tyre is badly damaged, and they want me to pick them up.
I contact Tyre Leader and inform them of this discovery and of the damage - send pictures they said.
So I send many pictures detailing the damage.
A day later, they want more pictures with specific information - I comply a send yet more pictures.
Another day passes and they want even more pictures. I tell them they already have what they want, just zoom in!
Nope. That's not good enough for Tyre Leader, and they send me a warning to say of I don't comply, They will cancel my claim.
So I send more pictures are per their request, but also indicating the totally unrealistic repetitive request for pictures they have me sending them. I also tell them that there are no places locally I can have the tyres fitted, so I want both tyres picked up and a refund provided - of course, they fail to acknowledge my communication.
In the meantime, I am at their mercy... Still waiting for the next request for more pictures; what is this a model's photo shoot?
I expect they may reply to this review, as some retailer's do with the usual 'please reach out to us, or, we cannot find your details, or, any number of other statements which in no way holds them remotely responsible for this absolute nightmare of a purchase.
To end this review - do not buy fro Tyre Leader - when it goes wrong through no fault of your own, they will have you jumping through all manner of hoops, until I suspect, one has no more energy to complain further???
Prove me wrong Tyre Leader and put this right.

Reply from Tyreleader.co.uk
A Truly Dishonest Company - Stay Clear.
UPDATE 20/05/2026
Received a response from Tyre Leader as you can see below. Unfortunately, but as to be expected, they leave out pertinent information, such as...
1. They had the opportunity to provide a refund for the faulty tyres weeks ago, instead they keep wanting more and more pictures?
2. The fitting partner garage have told me directly that they have no connection to Tyre Leader, yest tyre Leader are saying that it is the responsibility of their fitting partners to keep their records updated?
3. I am left with faulty tyres which I cannot have fitted anywhere else convenient to me.
4. Tyre Leader have persistently asked for more and more information which has no bearing on this matter.
5. I have had to collect the faulty tyres from the fitting station because Tyre Leader will not arrange to have them collected, and quite rightly so, the fitting 'partner' don't ant them hanging around on their premises.
It remains to be seen if |Tyre Leader has the audacity to responded again to this update...
In the mean time, I repeat - DO NOT BUY FROM TYRE LEADER - as soon as there is a problem, they will request more and more information and repetitive pictures even when you have already provided this information, yet still will not acknowledge their products as being faulty.
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ORIGINAL POST
Ordered tyres to be delivered to one of their 'fitting partners'...
From this point Tyre Leader have shown their customer service ethos.
Fitting partner denies having any connection with Tyre Leader, and, the tyres arrived damaged.
Tyres Leader is doing everything it can to deny responsibility for the damaged tyres and will not acknowledge they are using garages as so called pertners without consent.
Still no sign of a refund from Tyre Leader after 4 weeks.
Heed my advice - stay clear.

Reply from Tyreleader.co.uk
Tyre leader was easy to deal with…
Tyre leader was easy to deal with fantastic service very quick delivery and quantity product when the tyres arrived I would highly recommend buying your tyres from them
5 stars
Tyres were sent to stone acre Wigan as…
Tyres were sent to stone acre Wigan as they were listed on your site as fitting partners, however I was then told by stone acre Wigan that they no longer fit tyres so had to take them elsewhere to be fitted. Your site is not up to date on this

Reply from Tyreleader.co.uk
These guy are fab
These guy are fab. Best price and delivery was super quick. Ordered late Monday eve (4.40pm ) and they arrived 10am wed morning.
Without dought these guys are now my only go too for delivery of tires.
Highly recommend 👌
My regular supplier for many years
My regular supplier for many years. Consistently good quality and just about the best prices in the market. With super fast delivery so overall great people to deal with.
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