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Speedy delivery, love our comfortable U-masks & worn them wherever it’s crowded indoors & outside-especially in the light of rapidly rising CoVid numbers in UK. Feel far less anxious . Would buy more... See more
Company replied
When my wife and I started taking Hyper-U, we felt dramatic improvements in metabolism and other activities of daily living. Thank you! Now after over a year of continuous taking it, I feel like that... See more
Company replied
Not only is this mask the most comfortable one that I own but the advanced tech behind the filter itself gives me a sense of confidence in public settings. Communication with the company is way above... See more
Company replied
Company details
Written by the company
U-Earth Store is a hyper health store designed to help people unlock their full mental and physical potential using a suite of biotech products that are powered by nature.
Contact info
London, United Kingdom
- support@u-earth.store
- u-earth.store
3.7
Average
13K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Good product, great service
I orderd 2 weeks ago and my mask still hasn’t been shipped.
EDIT:
Today I recived my Order. De shipping delays were caused by my local shipping partner. The product feels great and the support is verry good and responds fast.
April 28, 2022
Reply from U-Earth Store
Hello Florian,
As explained via mail, due to the big amount of orders received, we are experiencing some delays with shipments, we apologise for the trouble caused, and we kindly ask you a little bit of patience.
Stay safe,
U-Team
Overpriced with no real reason
Overpriced with no real reason. Poor technology and overall fit deluding
April 28, 2022
Reply from U-Earth Store
Salve Giovanni,
Ci dispiace molto di questa recensione, la ringraziamo comunque per essere nostro cliente ormai dal 2020 e per aver condiviso la sua opinione con noi.
Se dovesse avere dei dubbi o delle domande, può contattare il nostro servizio clienti via mail: support@u-mask.eu
Le auguriamo una buona giornata,
U-Team
Excellent!!!
April 27, 2022
Reply from U-Earth Store
Salve,
Molte grazie per la recensione :)
Le auguriamo una buona giornata,
U-Team
Reply from U-Earth Store
Hi Nick,
Many thanks for your feedback :)
Have a great day & stay safe,
U-Team
Still didn’t receive my items
April 27, 2022
Reply from U-Earth Store
Hello Bader,
As explained via mail, due to the big amount of orders received, we are experiencing some delays with shipments, we apologise for the trouble caused, and we kindly ask you a little bit of patience.
Stay safe,
U-Team
Reply from U-Earth Store
Hi there,
Many thanks for your feedback :)
Have a nice day & stay safe,
U-Team
Best Mask and Filter I Own!
Not only is this mask the most comfortable one that I own but the advanced tech behind the filter itself gives me a sense of confidence in public settings. Communication with the company is way above average. If there is a question or concern you hear back from a real person quickly. Super!
April 27, 2022
Reply from U-Earth Store
Hello Monica,
Thank you for sharing your opinion with us, we are really happy to hear you appreciate our products!
Stay safe,
U-Team
Great product
Great product. Fast delivery. I highly recommend. I’m using them since 2020.
April 26, 2022
Reply from U-Earth Store
Hi Pedro,
We are so glad to have you as a customer, and to know that you chose U-Mask in order to protect yourself :)
Have a nice day & stay safe,
U-Team
absurd delivery times
absurd delivery times. since April 19th today I still do not receive the order
April 26, 2022
Reply from U-Earth Store
Salve Mauro,
Ci dispiace molto per il ritardo, che, come già spiegato via mail dal nostro servizio clienti, è dovuto all'ingente numero di ordini ricevuti. Ci risulta che il nostro servizio clienti abbia già gestito la sua richiesta nei giorni scorsi, per cui le chiediamo solo un po' di pazienza.
Un saluto,
U-Team
Professional, quick and very effective team!
I made a mistake filling the order, they helped me in a while!
Professional, quick and very effective team! Great!
April 26, 2022
Reply from U-Earth Store
Hey Marcello,
Many thanks for your kind feedback, we are so glad to know that you had a positive experience with us, and we hope you are enjoying your U-Mask :)
Keep safe,
U-Team
Reply from U-Earth Store
Hi there,
Many thanks for the kind review :)
Have a great day,
U-Team
I hope I Will get My Mask to Finland As…
I hope I Will get My Mask to Finland As soon As possible! I'm waiting.......
April 26, 2022
Reply from U-Earth Store
Hi there,
Thank you for your review, and we confirm that your parcel is on its way, we ask you a little bit of patience!
Have a nice day & stay safe,
U-Team
The product is very good and I am still…
The product is very good and I am still very satisfied (although there must be more colors for the FFP2). But unlike before, problems with settlement (invoice for company and transport).
April 26, 2022
Reply from U-Earth Store
Hi there,
Thank you for sharing your opinion with us, and we hope you'll go on enjoying your U-Mask in the future as well.
For any doubt or question, you can reach our customer care via mail: support@u-mask.eu
Have a great day,
U-Team
Reply from U-Earth Store
Salve Fulvio,
Molte grazie per il feedback, ci fa davvero piacere sapere che si trova bene con U-Mask :)
Un saluto,
U-Team
Order still to be delivered
Order still to be delivered. I would suggest to ask for a review after the order has been delivered.
April 26, 2022
Reply from U-Earth Store
Salve Vincenzo,
Come segnalato sul nostro shop online, U-Mask Model 3 era in pre-ordine, quindi tutti i pacchetti contenenti questo prodotto sono stati preparati a partire dal 19 aprile.
Ciò detto, a causa della grande quantità di ordini ricevuti, stiamo avendo un po' di ritardi nelle spedizioni, quindi le chiediamo gentilmente un po' di pazienza.
Per qualunque informazione o dubbio, può contattare il nostro servizio clienti: support@u-mask.eu
Le auguriamo una buona gioranta,
U-Team
Bought quite a few products now from u…
Bought quite a few products now from u mask and pleased with them all
April 26, 2022
Reply from U-Earth Store
Hi James,
Thank you so much for your kind feedback, we are glad to hear that you are enjoying your U-Masks :)
Have a nice day,
U-Team
Amazing quality and looks really cool!
April 26, 2022
Reply from U-Earth Store
Hi there,
Thank you so much for your kind feedback :)
Have a great day,
U-Team
Reply from U-Earth Store
Hello there,
Thank you so much for your positive feedback :)
Have a nice day & stay safe,
U-Team
Model 3 is awesome
April 25, 2022
Reply from U-Earth Store
Hi Olly,
Thank you so much for your feedback, we are happy to hear that you are enjoying your U-Mask :)
Have a nice day,
U-Team
Ffp2 Umask is out
Truly the safest mask out their I have not caught covid cause this mask protects you, comfortable and easy to breath easy to clean, this new mask can be washed amazing! Not sure on the maximum hours you can use the old filters we're 200 hours before you can't use them any more
April 25, 2022
Reply from U-Earth Store
Hi there,
Thank you so much for your kind feedback, we are glad to hear that you chose U-Mask in order to protect yourself :)
If you have any doubts about our new Model 3, you can contact our customer service anytime: support@u-mask.eu
Have a nice day,
U-Team
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