Within a week of purchase I received fraud charges on my card. Haven't used in a year and a half before that. Not saying it was u2gold but pretty suspicious if you ask me. No help in resolving from li... See more
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I didn't recieve my items "instantly" as they advertise. I could find absolutely 0 information of where their live chat even is, so that didn't help either. The website feels fishy for sure, I em... See more
Maria's friendly, quick to help the customer, and, of course, has a pretty foolproof system of trade. My go-to, and I don't just say that. For legal purposes: All funds deposited to Maria Fe's accoun... See more
Recently ordered Gil in FFXIV, I quickly received a whisper with a location to head to and once I got there was promptly traded everything quickly and easily. Overall a really simple transaction and I... See more
Company details
Written by the company
Elite gamers, welcome to U2Gold.com, you have come to the right place for all your gaming needs, U2Gold will never let you down by providing outstanding customer services.
Contact info
Hong Kong
- support@u2gold.com
- u2gold.com
Hasn’t replied to negative reviews
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Within a week of purchase I received…
Within a week of purchase I received fraud charges on my card. Haven't used in a year and a half before that. Not saying it was u2gold but pretty suspicious if you ask me. No help in resolving from live chat. Be careful fyi
Scam after signing up for a small…
Scam after signing up for a small amount of in game gold, after 36 hours I have received nothing and there is no reply to emails or using the site chat option.
I’ve had the pleasure of working with…
I’ve had the pleasure of working with U2GOLD on my last two purchases, and I have to say—this has been the best customer experience I’ve had in a long time! Special thanks to Maria Fe, who stood out for her exceptional service. She was clear, concise, kind, and incredibly responsive. Communication was effortless, and her speed in handling my requests was unmatched.
While every representative I’ve interacted with from U2GOLD has been professional and precise, Maria Fe went above and beyond in every aspect. There’s honestly nothing I would change—just a perfect, seamless experience from start to finish.
Thank you, Maria Fe and the U2GOLD team!
100% scam website
ordered gold
ordered gold, was then not delivered. when I asked what was going on, I was told to wait until tomorrow. 2 days later still no gold.. I cannot recommend.
They don't send the gold then fob you…
They don't send the gold then fob you off for over a month and won't refund. I had to do a chargeback with my bank.
VERY poor - 1 month no delivery! - fob you off too.
VERY poor - no gold on server...
Didn't bother to let you know either!
Chased three times in CHAT
Then promised a refund - no avail
So I suggest if they respond to this review saying go to chat then why bother as I have been chatting for a month now! NOT reliable..
Excellent customer service, trustworthy source.
Maria's friendly, quick to help the customer, and, of course, has a pretty foolproof system of trade. My go-to, and I don't just say that. For legal purposes:
All funds deposited to Maria Fe's account(s) are classified as monetary gifts, and the gold as non-tangible gifts, thereby being legal by Washington, DC law. Developers, I swear, they are strictly a gift for a gift, for a get begets a gift.
Excellent Service!
Marie Fe was very helpful in my recent acquisition of SWTOR credits! She was incredibly quick, very responsive, and easy to communicate with. I will most definitely be purchasing from U2Gold next time I am in need of credits. All thanks and praise to Maria Fe!

Reply from U2GOLD
I have had zero problems receiving what…
I have had zero problems receiving what I payed for from these guys and zero shady stuff. I highly recommend using them. Support was highly communicative and prompt. Everything has been professional as well

Reply from U2GOLD
Reliable Services with Great Communication
Communicates well to provide what you paid for. Will reach out to you via multiple channels to verify you receive your produc.t

Reply from U2GOLD
very good service
very good service, fast and responsive. great customer support
I have had zero problems receiving what…
I have had zero problems receiving what I payed for from these guys and zero shady stuff. I highly recommend using them. Support was highly communicative and prompt. Everything has been professional as well. I messed up my order and accidentally payed for it on the wrong server and I just hit support up and they got it for me on the right server despite my mistake. Great job u2gold
awesome place so fast service i ordered…
awesome place so fast service i ordered and it came quickly faster than i could imagine and it's realiable as well i do recomend them to anyone needing the goodies in the game also dont forget to message them on live chat they are great at this trust me i was worried but worry free becuase they are good and will get your order in minutes like less than 10 for me
Fastest service ever 5 STARS
super fast service!!!
DO NOT BUY FROM THESE SCAMMERS!!!!!!!!
DO NOT BUY FROM THESE SCAMMERS!!!!!!!!
If I could give it less than 1 star I would. Scammers bought 50k gold never got it, when I go into chat to try and talk to someone they close it immeditely and end chat.
DO NOT MAKE THE SAME MISTAKE I DID

Reply from U2GOLD
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