U7BUY Reviews 45,996

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting its reliability, politeness, and ease of communication. The service provided is frequently described as fast, safe, and efficient, with consumers appreciating the quick response times to inquiries and support needs. However, some customers also noted issues with the website and the safety of the services, with a few reporting account-related issues. There were also occasional mentions of slow transfer times and customer service responses being perceived as "cold" or unhelpful in certain situations.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being helpful,... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the support team for being... See more

Service

Reviewers mention positive feedback about service. Many customers praise the superb and quick service,... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the quick and... See more

Website

Clients share ambiguous opinions on the website. Some customers praise the website, describing it as easy to... See more

Based on these reviews

Rated 5 out of 5 stars

We’re frequent users of U7Buy, mostly for Roblox. The support team are great and specially on occasions like today when we’ve made a purchase and the seller is in a different time zone and the wait fo... See more

Company replied

Rated 5 out of 5 stars

At first, I was skeptical, but when Allen helped me out, I really became confident and he really made me trust him. If I were ever to buy again, I would want him helping me out and delivering coins fo... See more

Company replied

Rated 5 out of 5 stars

I have been a regular customer for months and has made plenty of purchases. Everytime theyve done a wonderful job with the coin delivery. I recommend anyone who wants to buy cheap and reliable FC coin... See more

Company replied

Rated 5 out of 5 stars

The team over at U7Buy has been extremely helpful. They have an extremely fast response time to emails and are always willing to help and give clarification over any concerns. Very professional and gr... See more

Company replied


Company details

  1. Gaming service Provider
  2. Hobby Store

Written by the company

🌍 U7BUY — Your Trusted Global Gaming Service Platform Safe and Reliable, Buy and Sell with Confidence 🌍 U7BUY is dedicated to creating a secure, transparent, and trustworthy global gaming marketplace. We employ industry-leading security technologies and intelligent risk-control systems to fully protect your accounts and funds throughout every transaction. 🎮 Comprehensive Coverage of Popular Games and Services: Our platform features a wide range of mainstream games and products, including FC 26 Coins, Roblox games (Robux, accounts, and items), Fortnite accounts, Genshin Impact top ups, and more — offering players diverse choices and flexible trading options. ⚡ Fast Delivery, Transparent Pricing: U7BUY guarantees lightning-fast delivery and fair pricing. With our highly competitive rates and transparent fees, you can enjoy your favorite games at the best possible value. 💬 24/7 Global Customer Support: Our round-the-clock support team is always available to provide technical assistance, order updates, and after-sales service — ensuring every transaction is smooth and worry-free.


Contact info

4.8

Excellent

TrustScore 5 out of 5

46K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience and customer service

April 20, 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hello!
Thanks a ton for your kind feedback. It’s our privilege to serve customers as amazing as you, and we’ll keep working hard to make every interaction with us a great one. Come back soon—we’re looking forward to it! Have a lovely day.
Jessica

Rated 1 out of 5 stars

I contacted them again and got a…

I contacted them again and got a response saying they would compensate me with 200k coins. Honestly, that is nothing compared to what I actually lost on my account. I lost players and progress worth far more than that.

On top of that, they are not willing to do anything further to resolve the issue or take real responsibility for what happened.

I will continue to write about this and share my experience until I get what I rightfully deserve. This situation is not acceptable, and I won’t just let it go.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect service

Perfect service, everything is easily accessible, very polite and friendly too

April 20, 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hello ,

We are glad that you have a good experience on our website, it means everything to us, you're very welcome back here any time, have a lovely lovely day.

Jessica

Rated 5 out of 5 stars

She was very helpful and very nice…

She was very helpful and very nice always used u7 buy what a great company there are

April 20, 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Appreciate your order and trust in our service—enjoy your purchase!

Jessica

Rated 5 out of 5 stars

Forgot to change from ps to Xbox

Forgot to change from ps to Xbox but it was no problem for Jessica to change it best customer service ever!!

April 20, 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hi,

Thanks for your nice words, it means a lot to us. it's actually our pleasure to get the chance to serve you. With your support, we believe we could do better and better in the future, and have you with us, it's the best exprience we ever have. Hope you have a lovely day.

Jessica

Rated 5 out of 5 stars

How fast the service was and how polite…

How fast the service was and how polite they are

April 19, 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Your trust in our brand is deeply appreciated, and we will continue to strive for excellence in every interaction. We look forward to serving you again in the future.

Jessica

Rated 5 out of 5 stars

very easy and quick process and the…

very easy and quick process and the support helper was amazing, very quick to respond and directly answered my questions, Would recommend!!!

April 19, 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hello there!
We’re absolutely thrilled to hear you had a wonderful time on our website. Your satisfaction is what drives us, and we can’t wait to welcome you back soon. Wishing you a fantastic day ahead!
Jessica

Rated 5 out of 5 stars

Fast and helpful support

Fast and helpful support
Clear answers and resolved problems

April 19, 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hi!
Thank you so much for your kind feedback. It warms our hearts to know we met your expectations. Serving you has been a true delight, and we’re already looking forward to your next visit. Have an amazing day!
Jessica

Rated 5 out of 5 stars

Customer service is really good.

Customer service is really good.
The staff is extremely friendly and nice.
10/10

April 19, 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hi there!
Thanks a million for your wonderful words. It’s our pleasure to go above and beyond for customers like you. With your support, we’re confident we can keep growing and improving. Wishing you a day as amazing as you are!
Jessica

Rated 5 out of 5 stars

amazing service

i typed in the wrong account and some1 guided me on how to swap accounts 10 10 service very patient

April 19, 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hello!
We can’t thank you enough for your kind message. Knowing you had a positive experience makes all our hard work worthwhile. We’re already eager to serve you again soon. Have a fantastic day!
Jessica

Rated 5 out of 5 stars

Support Rating

I had Problems and got a Instant response, the Girl i was Talking too was very Polite, Kind and helpful. Best Support ever!!

April 19, 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hi!
Your sweet note made our whole day! We’re so glad you loved our service, and we promise to keep delivering the same level of excellence every time. Don’t be a stranger—come back whenever you need us. Have a lovely day!
Jessica

Rated 5 out of 5 stars

Service is very good

The service is very good. You are treated in a friendly and professional manner

April 19, 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hello there!
Thank you for taking the time to share your positive experience. It means everything to us that you trust us with your needs. We’ll continue to strive for perfection just for you. Wishing you an incredible day ahead!
Jessica

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