The place is an absolute SCAM. Been 3 months since I placed my order. I wrote an email weekly asking for my refund. ONE response the first time and that was it. STILL WAITING ON MY REFUND!!! * EDIT**... See more
Company replied
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See what reviewers are saying
My name plate Gold 18kt over stainless steel Bamboo earrings in biggest size are the most beautiful earrings I've owned in a very longtime!!! no Flimsy. nor cheap looking, High quality for a fraction... See more
When picking item everything is simple and easy. But when making a payment. It keeps saying it didn't go through. When I already got an email with payment confirmation. So now waiting on bank statemen... See more
I never leave these kinds of reviews, but I'm exhausted and just wanted a little help. I'm a marine about to leave on deployment. I wasn't able to get my mother's day gift here on time because I was... See more
Company replied
Company details
Information provided by various external sources
Professional men women jewelry designer and manufacturer. Necklace,chain,bracelet,ring,earrings,set and accessories in classic,vintage,punk,hiphop,luxury style.
Contact info
United States
- 855-888-1177
- support@u7jewelry.com
- u7jewelry.com
The place is an absolute SCAM
The place is an absolute SCAM. Been 3 months since I placed my order. I wrote an email weekly asking for my refund. ONE response the first time and that was it. STILL WAITING ON MY REFUND!!!
* EDIT** Crazy how I got a reply once I threatened to write a review on every platform possible Daily until I got a refund. Even got refunded AFTER 3 months and zero replies. Doesn’t change a thing. STILL a joke of a company.
June 18, 2023
Unprompted review
Reply from U7 Jewelry
Dear Frank, so sorry for delay as the case is under investigation and will get it done asap. Thank you for your patience.
Shockingly disappointed
I never leave these kinds of reviews, but I'm exhausted and just wanted a little help. I'm a marine about to leave on deployment. I wasn't able to get my mother's day gift here on time because I was gone on another deployment. My mother is sick with M.S. and has had it for 28 years, so every time I leave and come back, more of her has dwindled away. I sent a very nice message asking if there was anything they could do or if I could pay extra to expedite the order, becuse I leave this Sunday and I really wanted to be with her when she receives it. I also don't know if I will return home from deployment. I received the most insincere and emotionless response that basically said, there's nothing we can do.....while then taking the rudeness further and throwing in my face what they already had told me in a previous message; as if I am not competent to understand the shipping directions or regulations. I understood them, that's why I was asking if somebody could help me. I would cancel my order, but I want my mother to get something, and now it will be too late to try and arrange something else. I will definitely not use this company again. Thank you.
May 14, 2023
Unprompted review
Reply from U7 Jewelry
Dear Aj, so sorry for your dissatisfaction and since the shipping time influenced by many factors so we can't guarantee it to you. Thank you for your feedback and we will try our best to improve it.
My name plate Bamboo earrings in…
My name plate Gold 18kt over stainless steel Bamboo earrings in biggest size are the most beautiful earrings I've owned in a very longtime!!! no Flimsy. nor cheap looking, High quality for a fraction of the price you would pay elsewhere
April 20, 2023
Unprompted review
This company will steal your money and…
This company will steal your money and you will never get your product. They stole money for me and they keep promising to send the product and they never do. It's nothing but a scam website
August 14, 2022
Unprompted review
Its been literally 21/2 about to be 3…
Its been literally 21/2 about to be 3 months. Still havent recieved my item. Conatcted USPS they said they couldnt find my item that Ive been paid for!
July 4, 2020
Unprompted review
Reply from U7 Jewelry
Hi, Dear,
we are sorry about the shipping dear, your package is delayed because of the international coronavirus situation, we have ship out your package after get your order in 14th may, it has arrive in HOUSTON, TX and shall be delivered in next few days. here is the tracking: https://t.17track.net/en#nums=420770809274890249338814065251
please wait for a few more days？ we will be responsible for your order, please feel free to contact us via email: support@u7jewelry.com
Best Wishes
Echo|U7 Jewelry
Still don’t got my stuff and it’s has…
Still don’t got my stuff and it’s has been 3wks and dont even want it no more
November 10, 2019
Unprompted review
Reply from U7 Jewelry
Hi, Dear,
we are sorry to hear it, we ship out your order as soon as we got your order on October 27. it usually takes 7-18 business days to deliver, we have see your package was delivered in Nov.14.
Here is the link to track: http://track.4px.com/query/302326429194?locale=en_US
Hope to get your understanding
Echo|U7 Jewelry
Excellent as always
Great products and support as always. Keep it up!
November 3, 2019
Unprompted review
Amazing
Amazing site with great prices to share a smile with a loved one.
October 18, 2019
Unprompted review
Great necklace
October 13, 2019
Unprompted review
Taking to long to recieve
October 12, 2019
Unprompted review
Reply from U7 Jewelry
Hi, Dear,
We are sorry to hear it and sorry for bringing you trouble because of the shipping. we have shipped out your jewelry soon as we got your order on Sep. 28th. it usually takes 7-20 business days to deliver,now your package was in transit in Avenel, NJ, US. it shall be delivered in the next few days, please wait patiently. here is the tracking link: http://track.4px.com/query/302296149733?
Hope to get your understanding
Echo|U7 Jewelry
Great product fast shipping
October 3, 2019
Unprompted review
Great product and service!
Product was as advertised...great quality and above expectations. Communication throughout the delivery process was excellent.
September 17, 2019
Unprompted review
Return Customer
Once again, an extremely satisfied customer!! The necklace and inscription far exceeded my expectations. Also arrived much faster than I had expected. Thank you for a great quality product!
August 23, 2019
Unprompted review
Reply from U7 Jewelry
Hi, Dear,
We are sorry to hear it. we have got your order on June 25th, your order has been delivered on July 24th.here is the tracking link: https://t.17track.net/en#nums=LL491600127CN
We have got your order for a custom name necklace, usually, the custom item needs 7 days to custom. so it will need a little more time to deliver for the custom items than non-custom ones.
Hope to get your understanding.
Echo|U7 Jewelry
Received the custom men's dog tag…
Received the custom men's dog tag necklace today. Exceptional craftsmanship and quality!! Very pleasantly surprised with the customization. The shipping process was exceptional! Advertised as 7-20 days for delivery. Arrived on time with an accurate tracking number so that I could follow the package easily. Thank you U7 for a very good experience!!
July 22, 2019
Unprompted review
Excellent Products
I have ALWAYS had excellent service as well as products. Thanks!
July 18, 2019
Unprompted review
Have shipping be alittle faster
July 16, 2019
Unprompted review
Reply from U7 Jewelry
Hi, Dear,
We are processing your order now and will send out your jewelry today, it usually takes 7-20 business days to deliver, we will inform you the tracking info. later.
Have a nice day
Echo|U7 Jewelry
Happy and 💯% satisfy
I ordered from you before and I’m satisfied and happy that’s why I order again thank you 😊
July 16, 2019
Unprompted review
I dont get any updates on my package
I dont get any updates on my package. Also the tracking number doesnt update or show me a arrival date.
July 16, 2019
Unprompted review
Reply from U7 Jewelry
Hi, Dear,
The tracking info. showed Your package is on the road to the US, once it arrives in your country, shall the tracking info. reupdated again. we have sent your jewelry out after getting your order on 1st July. it usually takes 7-20 business days to deliver.
Hope to get your understanding
Echo|U7 Jewelry
Excellent service
July 14, 2019
Unprompted review
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