Incredibly impressed with the speed at which my order arrived. I was dubious as I had never ordered anything from this company before but everything went very smoothly. Of course as I was happy with m... See more
Company replied
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See what reviewers are saying
Car seat ordered at 5pm on Monday, delivered at 10.30am Tuesday, with free standard delivery. Absolutely incredible service. Easy to navigate website and best price online for what I was looking at. W... See more
Accurate relevant information provided quick service Product excellent, good quality, sturdy -purchased for gift not given yet but sure it will be loved Have used before and will definitely continu... See more
Company replied
I needed to get a new car seat before travelling abroad. I had thought I could buy what I needed in a store, but they only had a display item, and said it would take 5 days to get one. Contacted Uber... See more
Company replied
Company details
Information provided by various external sources
Uber Kids is the online destination store for everything you need to welcome your little one into the world whether it’s your first or your tenth! Independently run we sell pushchairs, car seats, nursery furniture and accessories from the most renowned children’s brands worldwide, all available for you to purchase safely online with 100% confidence and trust.
Contact info
United Kingdom
- 01978 667 903
- sales@uberkids.com
- uberkids.com
4.7
Excellent
14K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service. Easy to order and very quick delivery. Notification all the way.
Excellent product exactly as described. Very pleased with the whole service would deffinatly use again.
Thank you
December 31, 2022
Reply from Uberkids
We are very grateful for your review, thank you!
Quick and no problems
December 31, 2022
Reply from Uberkids
Thank you for your review, it really helps us!
Ordered over Christmas and pram turned…
Ordered over Christmas and pram turned up next day. Amazing service and the product is brilliant. Would definitely recommend and use again.
December 26, 2022
Reply from Uberkids
Thank you very much, from the Uber team 😊
Fabulous!
First time purchasing from Uberkids. Best price I could find and delivery was extremely quick! Would definitely recommend- great service! Thank you.
December 28, 2022
Reply from Uberkids
Thank you for your positive review!
Reply from Uberkids
Thank you very much for your positive review 😊
Best price, fast delivery, excellent customer service
Best price, fast delivery and excellent customer service
December 28, 2022
Reply from Uberkids
Happy to help, thank you for your custom.
Prompt delivery
I ordered on Boxing Day (Monday) and recieved my order on Thursday - with Monday and Tuesday both being bank holidays - that it very good
December 29, 2022
Reply from Uberkids
Thank you very much, we aim to please 😊
Great prices fast delivery
Great prices fast delivery. Items came 2 days after ordering on standard delivery! Used this company a few times now never any problems.
December 29, 2022
Reply from Uberkids
Thank you for your kind words! Please feel free to contact us for anything else, we would be happy to help.
Received item sooner than expected and…
Received item sooner than expected and by tracked delivery
December 29, 2022
Reply from Uberkids
Thank you for taking the time to write such a lovely review 😊
Fast delivery and best price on the market
Impressive! Placed order on 23rd Dec it was dispatched same day. Due to strikes and Christmas bank holidays my parcel arrived today! Also they have best price on the market
I am Really pleased with my bugaboo butterfly stroller !
Definitely will buy from them again!
December 28, 2022
Reply from Uberkids
Thank you for choosing Uber Kids and for your positive review 😊
Best price and it arrived next day I…
Best price and it arrived next day I couldn’t bell it. Thank you
December 23, 2022
Reply from Uberkids
Hi Jenna, sincere thanks for the review, they mean a lot to our team, our business, our customers and future customers.
Reply from Uberkids
Hi Mr Smith, thank you for the review, we really appreciate it and we are pleased that all went well.
Great company to deal with
Absolutely brilliant service from Uberkids. Ordered new child safety seat Tuesday 20th December and it was delivered at 9.10am the following morning. Also best price on the Internet.
December 20, 2022
Reply from Uberkids
Thank you very much for your review, should you require any assistance then please contact us and we will be happy to help you 😊
Disappointing service
I ordered a new car seat for my daughter on 12/12 following an accident on the previous day. I paid an additional £9 for next day delivery. It got to midday on 13/12 and I’d still not received any dispatch notification/ tracking info from Uber kids so I called them for an update. They then informed me that despite the website saying the seat was “in stock and ready for dispatch” this was not the case and their website hadn’t updated properly and that I’d have to wait until they had this model/colour in stock. I do t believe I should’ve been informed about this directly rather than having to chase this up considering the amount I’d paid for the express delivery. I explained that I needed the seat urgently and asked what they could do to help. The lady on the phone was helpful in checking the stock and arranging a different coloured seat to be delivered the next day (13/12) she even refunded me the £9 I’d paid for next day delivery as obviously this wasn’t able to happen. I was sent Parcel Force tracking info on 13/12 and I was aware it’s a Royal Mail company and RM were striking on the 14th & 15th so was hopeful I’d at least receive it on the 16th considering they’d supposedly sent it with next day delivery. According to the parcelforce link it arrived at the depot on 14/12 and was sorted on 19/12 however, today on 20/12 it’s still not out for delivery. So over a week later I am still waiting for this seat. I’m aware it’s not Uber Kids fault that RM are striking however, why not use a different courier in this case? Plus I also just don’t believe that they actually sent it next day when it’s taken this long to get to me!!! So disappointing.
December 12, 2022
Reply from Uberkids
Hi Daisy, thank you for your review.
I'm sorry to hear of the trouble you've had with your order. I can see that our team has been notified to correct the website error urgently. I can also see that the delivery was then placed on a next-day delivery service to make up for the problem.
However, it looks like the driver has had some issues in locating your address. Per the tracking details, I see that you've been in touch to request a redelivery today. This is due to arrive with you between 10:03 and 12:03 (please note this is an estimate). A refund of your original carriage cost has also been refunded.
Please do not hesitate to contact our Customer Service team should you have any further queries.
Many thanks, UBER Kids
Great range of products and prices
Great price. Great variety of products on offer. Good comms. Delivery was slow but I think this was due to Royal Mail strikes.
December 9, 2022
Reply from Uberkids
We appreciate the kind words, thank you for your review!
Reply from Uberkids
Thank you Claire, we would love to help you again in the future, should you need anything else 😊
Reply from Uberkids
Thank you for taking the time to write such a lovely review Chloe 😊
Don't waste your time or money. It never arrives!
Would not reccomend!
Took 3 weeks to despatch even though all items were showing as in stock.
Sent 2 emails to chase over the space of 2 weeks... none were responded to.
When I called up to cancel it has conveniently been despatched 'the day before' so I couldn't cancel.
Terrible customer service, don't waste your time or money.. Still waiting for mine to arrive.
December 16, 2022
Unprompted review
Reply from Uberkids
Hi Lucy, thank you for taking the time to leave a review.
I'm sorry to hear you are unhappy with our service. I can see from email correspondence that it was outlined to you our Customer Service team are working on a 2-4 working day response time - I apologise we couldn't get to you sooner.
Restock information is presented at the time of purchase so I apologise if you missed this when placing the order. This has been explained and detailed in the email response provided also.
It looks like your order has since been dispatched but you intend to return the goods. Upon receipt in our warehouse, you will be provided with a refund for the order.
Please do not hesitate to contact the CS team in the meantime should you have any further queries.
Many thanks, UBER Kids
10/10 next day delivery
10/10 next day delivery, cheaper than everywhere else. Always top quality goods.
December 12, 2022
Reply from Uberkids
Thank you for your positive review Natalie!
Turned up quickly and was well packaged…
Turned up quickly and was well packaged and undamaged
December 10, 2022
Reply from Uberkids
Thank you very much, we aim to please 😊
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