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Rated 5 out of 5 stars

I have a backpack in the reflective pigeon blue colour. I am happy with it and feel safe walking at night or when it is still dark in winter. I like the key leash and stretchy pockets inside. I wish t... See more

Company replied

Rated 2 out of 5 stars

Good quality but I I returned the bag the next day - colour wasn't blue but dark grey. I paid 25 pounds to return it (from UK to Germany) and received it back 2 weeks later, only to find out that Germ... See more

Company replied

Rated 5 out of 5 stars

Shoutout to Johanna from customer service! I ordered the Ando Lotus bag in black, and it arrived damaged (thanks to UPS, who tried to force it into a small mailbox!). She resolved the issue so quickly... See more

Company replied

Rated 5 out of 5 stars

I love the backpack! Great quality even though I had a problem with clasps. I contacted customer support service and they were extremely nice and helpful. They replied quick and sent me a new one. I a... See more

Company replied

Company details

  1. Bags and Luggage Store
  2. Bag Shop
  3. Fashion Accessories Store

Written by the company

Ucon Acrobatics is a Berlin-based brand that produces bags and backpacks made from recycled and innovative materials. The founders’ drive has always been to create minimalist and functional products for the urban individual according to ecological and social aspects as far as possible. As a B-Corp certified company, Ucon Acrobatics wants to use its power for good. This belief is reflected in the motto “minimal design, minimal emission.” They believe in the power of simplicity and aim to minimize the environmental footprint while delivering high-quality products, ensuring that nothing suffers—neither humans, animals, nor the environment.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

50 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Brilliant reflective material

I have a backpack in the reflective pigeon blue colour. I am happy with it and feel safe walking at night or when it is still dark in winter. I like the key leash and stretchy pockets inside. I wish the water bottle pockets on the outside were stretchy, as they impinge on the space inside the main cavity. I favour function over form, but overall, I am very happy with my purchase. I also have some smaller bags. I am also happy, but wish one of the straps was a bit longer because it sits quite high (and I'm a larger girl!)

December 2, 2025
Unprompted review
Ucon Acrobatics logo

Reply from Ucon Acrobatics

Hello Hannah,

Thanks so much for your great review. We are very happy that you like the products. We also very appreciate your feedback regarding the straps.

All the best,
Your Ucon Acrobatics Team

Rated 2 out of 5 stars

Good quality but I I returned the bag…

Good quality but I I returned the bag the next day - colour wasn't blue but dark grey. I paid 25 pounds to return it (from UK to Germany) and received it back 2 weeks later, only to find out that German customs apparently rejected it. I tried to solve this with customer service who were basically like tough luck we can give you a discount instead. So I had to keep a bag I didn't want and received a rubbish excuse that it's my responsibility if German Customs rejects it? I did everything correctly - I'd sent a package back to Spain the previous week without any issues.

February 3, 2025
Unprompted review
Ucon Acrobatics logo

Reply from Ucon Acrobatics

Thank you for sharing your experience, and we’re sorry that the return process ended up being so frustrating for you.
Regarding the product color, we will double-check our photos to ensure the shade is represented as accurately as possible.

About the return: returns from the UK are handled entirely by the carrier and UK/EU customs. If customs rejects a parcel, it is not something we as a company can influence — this happens independently of both the sender and us. According to our return policy, customers are responsible for shipping the item back, including ensuring that the carrier provides the correct customs documents.

That said, we understand how disappointing it is when a parcel is returned through no fault of your own. Our intention was not to leave you without options, which is why our team offered you a voucher code as a goodwill gesture. We will reach out to you again.

Rated 5 out of 5 stars

Amazing product

Great quality great material, size and color and features were exactly as advertised! It is an overall amazing bag that will last a long time! Delivery was very fast and all went smooth.

April 7, 2025
Unprompted review
Ucon Acrobatics logo

Reply from Ucon Acrobatics

Hello Femi,

Thank you very much for your great feedback! We are glad that you are happy with our products and the service.

All the best,
Your Ucon Acrobatics Team

Rated 5 out of 5 stars

Great product

Great product, i have already made 2 purchases. Fast shipping and will buy again for sure

May 20, 2025
Unprompted review
Ucon Acrobatics logo

Reply from Ucon Acrobatics

Hello Evgenia,

Thank you very much for your great review! We are glad that you are happy with our products and the service.

All the best,
Your Ucon Acrobatics Team

Rated 5 out of 5 stars

Excellent and eco-friendly products

Excellent and eco-friendly products, I’ve used them for a couple of years now.

August 23, 2025
Unprompted review
Ucon Acrobatics logo

Reply from Ucon Acrobatics

Hello Jan,

Thank you very much for your great review! We are glad that you are happy with our products and using it already for a couple of years.

All the best,
Your Ucon Acrobatics Team

Rated 5 out of 5 stars

Very good quality

Nice materials, good quality of bags. I have bought different products and everything was so far incredible!

August 6, 2025
Unprompted review
Ucon Acrobatics logo

Reply from Ucon Acrobatics

Hello Lara,

Thank you very much for your great review! We are glad that you are happy with our products and the quality.

All the best,
Your Ucon Acrobatics Team

Rated 4 out of 5 stars

Good quality

I bought several items and I am satisfied with the performance and design.

November 11, 2024
Unprompted review
Ucon Acrobatics logo

Reply from Ucon Acrobatics

Hello Cristina,

Thank you very much for your great review! We are glad that you are happy with our products.

All the best,
Your Ucon Acrobatics Team

Rated 5 out of 5 stars

Great quality products!!!

April 18, 2025
Unprompted review
Ucon Acrobatics logo

Reply from Ucon Acrobatics

Hello Dominiki,

Thank you very much for your great review! We are glad that you are happy with our products.

All the best,
Your Ucon Acrobatics Team

Rated 5 out of 5 stars

Recommend

I ordered two backpacks, and I´m thrilled by the design and quality. The delivery was quick and easy.

December 11, 2023
Unprompted review
Ucon Acrobatics logo

Reply from Ucon Acrobatics

Hello Sandra,

Thanks a lot for your kind feedback - very much appreciated. We are very happy to hear that you like our products and service.

All the best,
Your Ucon-Team :-)

Rated 5 out of 5 stars

Best backpack I ever had!

Best backpack I ever had. It is waterproof and very compact for everyday home-work-home route on my bike. I also bought one as a birthday present for my boyfriend and he now uses it every day. I always give my friends recommendation for Ucon backpack, when the are in search for one for work or free time activities. It is also very practical for a business trip / flight.

December 10, 2024
Unprompted review
Ucon Acrobatics logo

Reply from Ucon Acrobatics

Hello Darja,

Thanks a lot for your kind feedback - very much appreciated. We are very happy to hear that you like our products.

All the best,
Your Ucon-Team :-)

Rated 5 out of 5 stars

Very good products

I bought three times on Ucon Acrobatics website, for me and my family. I have not been disappointed. The bags are great ! We use them for a few years now for work, walks, or travels. The materials are solid, it worth it. And the colours from the several collections are always stunning.

December 15, 2023
Unprompted review
Ucon Acrobatics logo

Reply from Ucon Acrobatics

Thanks a lot for your kind feedback - very much appreciated. We are very happy to hear that you and your family like our products.

All the best,
Your Ucon-Team :-)

Rated 5 out of 5 stars

Great brand

Great brand, amazing design, great purchasing experience 5 stars

November 28, 2024
Unprompted review
Ucon Acrobatics logo

Reply from Ucon Acrobatics

Thanks a lot for your kind feedback - very much appreciated. We are very happy to hear that you like our products.

All the best,
Your Ucon-Team :-)

Rated 5 out of 5 stars

I like their design and find their…

I like their design and find their products quite durable. After more than two years of purchase, my bags have only minor damages. I would surely buy from them again.

November 18, 2023
Unprompted review
Ucon Acrobatics logo

Reply from Ucon Acrobatics

Hi Berkay,

Thank you for your honest feedback! We’re glad to hear that you’re happy with your purchase. Regarding the minor damages we’re sorry to hear that. We are constantly improving our products and sometimes a minor mistake can happen. We apologize for that and at the same time would like to remind you that all our products come with a 2-year warranty, so if you’re experiencing any issues, feel free to reach out to us. We’d be happy to assist you further. Your input helps us improve and we truly appreciate your support!

All the best,
Your Ucon-Team :-)

Rated 5 out of 5 stars

Best backpacks I've ever had

Best backpacks I've ever had! Waterproof, durable, soft and very beautiful and modern. I have 4 different models now and hoping for Alison medium backpack from Bauhaus Collaboration to come back in stocks 🤞

November 15, 2024
Unprompted review
Ucon Acrobatics logo

Reply from Ucon Acrobatics

Hello Sanja,

Thanks a lot for your kind feedback - very much appreciated. We are very happy to hear that you like our products.

All the best,
Your Ucon-Team :-)

Rated 5 out of 5 stars

I bought 4 backpacks and two bags from…

I bought 4 backpacks and two bags from UCON I found myself very well, durable, comfortable and beautiful

September 2, 2024
Unprompted review
Ucon Acrobatics logo

Reply from Ucon Acrobatics

Hi Stefania,

Thank you for your kind feedback - very much appreciated. We are very happy to hear that you like our products.

All the best,
Your Ucon-Team :-)

Rated 5 out of 5 stars

Best backpack I bought so far

I recently got the Hajo Backpack from the Lotus Infinity Series, and I’m really impressed. I love that it’s made from recycled fashion waste—it feels like a bold step towards cutting down the industry's environmental footprint. You can tell Ucon Acrobatics is serious about making a difference, and their innovative use of sustainable materials proves that style and sustainability can go hand in hand. If you’re after a backpack that looks great and supports a good cause, this one’s a winner!

October 11, 2024
Unprompted review
Ucon Acrobatics logo

Reply from Ucon Acrobatics

Hi Arianna,

We are very happy to hear that our Hajo Backpack in Lotus Infinity convinced you. Thanks so much for your kind feedback - we really appreciate it! :D

All the best,
Your Ucon-Team

Rated 5 out of 5 stars

Perfect bags

Perfect bags! Waterproof, strong, urban and modern! I have 5 different ones and I am waiting for new designs!

October 22, 2024
Unprompted review
Ucon Acrobatics logo

Reply from Ucon Acrobatics

Thanks a lot for your positiv feedback. We are very happy that you like our bags. We are already working on new designs - there is more to come ;-)

All the best,
Your Ucon-Team

Rated 5 out of 5 stars

Definitely buy a bag from here

I have bought several bags from this company over the last few years and they look great and are very well made. I use mine daily because I love how they look and they are practical. The side pocket and key string is brilliant. The fabric is waterproof and easy to clean.

Hajo Medium is a good travel bag - fits under the seat in front on aeroplanes but has enough room to carry laptop, book, water bottle, headphones, scarf etc.

These are bags that get loads of compliments too. The price is worth it for the quality and the effort the company makes to use recycled materials and reduce negative environmental impact.

This year I bought the Bauhaus Alison, the material is gorgeous and it fits a lot in it. The front pocket closes with a tiny magnet which is very easy to close when out but it would be hard for someone to open it without you knowing when on public transport

March 4, 2024
Unprompted review
Ucon Acrobatics logo

Reply from Ucon Acrobatics

Thank you very much for your kind feedback. We are very happy to hear that you like our products and share our values.

All the best,
Your Ucon-Team :-)

Rated 5 out of 5 stars

Shoutout to Johanna from customer…

Shoutout to Johanna from customer service! I ordered the Ando Lotus bag in black, and it arrived damaged (thanks to UPS, who tried to force it into a small mailbox!). She resolved the issue so quickly and made my birthday a nice one. I must say, I've had another Ucon Acrobatics Rucksack for years now, and this new bag will be a beautiful addition to it. The quality is always top-notch; I love the sustainability concept and that the backpacks are lightweight. Thank you again—I will definitely purchase more!

May 6, 2024
Unprompted review
Ucon Acrobatics logo

Reply from Ucon Acrobatics

Hello Gabi,

Thank you very much for your kind feedback. We are very happy to hear that you like our products and share our values.

All the best,
Your Ucon-Team :-)

Rated 1 out of 5 stars

Poor quality and not sustainable

I bought the bag 6 months ago for 90€ and loved it for the first 5 months. However, the material has started to crack from the bottom and zipper broke. That is super short time for such bag. The brand itself stands for sustainability, however they do not produce sustainable products.

April 5, 2024
Unprompted review
Ucon Acrobatics logo

Reply from Ucon Acrobatics

Thank you for your feedback and sharing your experience with us!
A problem like this should of course not appear.
I am very sorry for these issues! Please be assured that we are aiming for high quality products and are constantly learning and improving.
Please get in touch with our support. We can find a solution for sure. Thank you!

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