I absolutely hate cold callers, people telling you they are from your electricity supplier just to fish for details about your contract. BUT these guys are so, so different. Honest prices, and no... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We can always rely on UCR Consultants to find us the best deal when it comes to re-newing our energy provider. The broker we deal with is friendly yet professional. We highly recommend using this... See more
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What a relief, a consultant that had a fabulous phone manner, listened, was very informative, went through options and the whole experience was just great. What an absolute breath of fresh air and am... See more
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Jessica Malvaganama at UCR looks after securing our energy accounts for our business premises . Jessica not only secures us great prices but more importantly to us she is excellent at helping us sor... See more
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Company details
Written by the company
Giving clients all the options to make informed decisions about their energy supplies, saving them time and money. UCR Consultants is a company dedicated to providing their clients with an impartial, professional service and a fair price for the energy they use. We will provide this service while constantly representing our culture and the work ethic it signifies, ensuring that all of our clients feel valued and understand the work which we undertake. We currently manage over 40,000 supplies for our customers and provide services across energy, water, domestic and energy reduction technology
Contact info
40 Regent Road, LE1 6YJ, Leicester, United Kingdom
- 0116 326 0188
- info@ucrconsultants.co.uk
- ucrconsultants.co.uk
4.6
Excellent
408 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service
The service was excellent as we have come to expect from UCR. Friendly Adviser, helpful and efficient.
July 23, 2023
Reply from UCR Consultants
We aim to ensure our customers are making an informed decision and are always happy with the options we provide.
Thank you for your kind review.
Best wishes from the UCR team!
Good customer service
Excellent customer service. It did take a while to sort out an issue but it was caused by BG
May 21, 2023
Reply from UCR Consultants
Thank you for taking time to leave us a review, your feedback is valuable to our business.
Best wishes from the UCR team
I have delt with them before and there…
I have delt with them before and there is no pressure to sell , I trust them to give me the best advice
May 21, 2023
Reply from UCR Consultants
We aim to ensure our customers are making an informed decision and are always happy with the options we provide.
Thank you for your kind review.
Best wishes from the UCR team!
helpful advice
May 21, 2023
Reply from UCR Consultants
Thanks for leaving us a five star review! We keep it simple so that you can concentrate on running your business.
Best wishes from the UCR team
Scott was amazingly helpful & friendly
May 21, 2023
Reply from UCR Consultants
Hello and thank you for leaving us this five star review! We aim to provide our customers with clear guidance in relation to their contracts. We will always do the best we can. We will let Scott know your feedback as he is an asset to our team.
Claire was extremely helpful and jolly…
Claire was extremely helpful and jolly nice to talk to!
I’m really pleased with her advice and her efficiency.
Thanks!
April 23, 2023
Reply from UCR Consultants
Thanks so much for leaving Clare and UCR a great review. We always work hard to make sure you're receiving the best service.
Best wishes from the UCR team!
Long time loyal customer no more
Long time loyal customer, as soon as their was an issue with a contract they are not responding to emails to them anymore. Gone from hero to zero. Had a breach their own terms and conditions, which they (BGL)admitted. They said they only UCR could cancel the contract, despite repeated requests from me to do so and one response to say they were asking management they delayed in any action or further response to emails until the contract had gone live at which point their request to cancel it was refused. Had it been cancelled in a timely manner when first requested then their would have not been an issue. Also have a side issue with water company contact payments quote which is totally different to the actual payments being made.
Feather & Fur Pet Supplies
April 27, 2023
Unprompted review
Excellent easy to use thank you.
April 23, 2023
Reply from UCR Consultants
Thanks for this five star review! We build processes around our customers to make everything as efficient as possible!
Best wishes from the UCR team
Review of quotation for supply of electricity
Staff involved had all the facts to hand to present to us, they were able to get paperwork sent over for signing whilst on the phone, ensuring we had copies. All in all a very slick and professional process
February 9, 2023
Reply from UCR Consultants
Working with so many suppliers enables us to come up with the very best options for our customers. Thanks for taking the time to leave us a review.
Best wishes from the UCR team!
They are very helpful
March 10, 2023
Reply from UCR Consultants
Always great to receive five star reviews from our loyal customers!
Best wishes from the UCR team
straight forward process made easy
straight forward process made easy. All I had to do was provide a signature
March 6, 2023
Reply from UCR Consultants
Thanks for leaving us a five star review! We keep it simple so that you can concentrate on running your business.
Best wishes from the UCR team
Reply from UCR Consultants
Thanks for this five star review! We build processes around our customers to make everything as efficient as possible!
Best wishes from the UCR team
Clare is so experienced
Clare is so experienced, and she is highly efficient, and does not waste any time on an issue that is very boring
March 6, 2023
Reply from UCR Consultants
Thanks so much for leaving Clare and UCR a great review. We always work hard to make sure you're receiving the best service.
Best wishes from the UCR team!
My experienc with UCR
I have been using this company on behalf of our Church for a number of years. I am convinced that they have saved us hundreds of pounds over this period. Staff are very efficient, helpful and friendly
February 9, 2023
Reply from UCR Consultants
We aim to ensure our customers are making an informed decision and are always happy with the options we provide.
Thank you for your kind review.
Best wishes from the UCR team!
have always dealt with Claire Elks and…
have always dealt with Claire Elks and she is exceptionally good and the main reason why we continue to use UCR Consultants
February 9, 2023
Reply from UCR Consultants
Thanks so much for leaving Clare and UCR a great review. We always work hard to make sure you're receiving the best service.
Best wishes from the UCR team!
Reply from UCR Consultants
Thanks so much for leaving us a great review. We always work hard to make sure you're receiving the best service.
Best wishes from the UCR team!
Bhavesh found us a great deal
Bhavesh found us a great deal with British Gas Lite which met all our requirements. Will definitely use UCR again.
November 28, 2022
Reply from UCR Consultants
Thanks for leaving us this five star review. We aim to take all the hassle of dealing with utilities away from our customers.
Best wishes from the UCR team!
they tell you all you need to know and…very honest
they tell you all you need to know and nothing bis hidden.
November 15, 2022
Reply from UCR Consultants
We aim to ensure our customers are making an informed decision and are always happy with the options we provide.
Thank you for your kind review.
Best wishes from the UCR team!
Timely reminders re electricity…
Timely reminders re electricity contracts, with advise that has saved us money in the past.
November 17, 2022
Reply from UCR Consultants
Working with so many suppliers enables us to come up with the very best options for our customers. Thanks for taking the time to leave us a review.
Best wishes from the UCR team!
great deal every time
great deal every time, clare has always sorted my electric contract, polite and plenty of time to talk .
November 10, 2022
Reply from UCR Consultants
Hello and thank you for leaving us this five star review! We aim to provide our customers with clear guidance in relation to their contracts.
Best wishes from the UCR team
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