UFIT Reviews 2,808

The strawberry milkshakes arrived and they are solid and undrinkable!

It took one weeks to be delivered

50g drinks where curdled.

Delivered when promised well packed for transport,nice taste

Absolutely amazing ordered and arrived the next day my goto protein shake on the go

Excellent quick and good value for money.

Please don’t change 😂

Drink was clearly mouldy. Only realised when got home and sipped it. Weird white stuff inside and the bottom was black.

Great price, fast secure delivery. Good product, convenient to use. Strawberry was the best flavour. Vanilla and chocolate not quite strong enough for my taste.

Since the “new recipe” from the end of last year, every single shake I’ve had has at least 5 large lumps at the bottom (shaking doesn’t help), cannot drink without sieving.

I love their protein shakes, I regularly buy the 50g banana shakes. I only wish UFit was an Avios partner and allowed me to collect points for my purchases with them!

Great deals and great service. Buy my protein shakes in bulk with a great discount. Would highly recommend 👌

only part of order delivered ordered 5 cases of shakes and only 2 cases delivered in the box evidence sent. Sarcastic response received from customer service as two parcels were on the delivery evidence (one from MyProtein) saying it was delivered and must have grown legs disgusting service first time ordering and will be the last

I've really gone off these shakes, I always buy about 10 at a time, ensuring I check their dates. Every single one of the ones I've had this time have lumps in them. It's disgusting. I'm shaking them vigorously, even shaking them again between drinking and the lumps are still there. Honestly the feel of a thick clump when swigging the drink has put me off buying them again. I won't use these again. I've never had a problem with any other brand only u fit. Gross. Waste of my money as they go straight in the bin.

As always my order was straightforward, shipped on time and the drinks are healthy plus delicious!
Linsey

I’ve been a loyal UFIT customer for a while, and their shakes have been a key part of my nutrition. Recently, I encountered an issue with product consistency and a short best-before date on my order. I reached out to their customer service team, and I can honestly say it was one of the best support experiences I’ve had!

Jami-Lee responded quickly, professionally, and with a fantastic sense of humour—turning what could have been a frustrating situation into a genuinely pleasant interaction. Not only did they acknowledge the issue, but they also processed a full refund and sent me a fresh batch of shakes, ensuring everything was up to standard.

The new batch arrived promptly, and I’m happy to say it’s exactly as expected—smooth, delicious, and packed with protein. It’s clear that UFIT genuinely cares about its customers and takes feedback seriously.

I highly recommend both their products and their customer service! ⭐

— Will

Outstanding products without comparison !
Unfortunately - an inadquate packaging issue again with both recent deliveries - on each occassion three trays of protein shakes packed in far too big and flimsy a cardboard box with some crumpled paper or buble wrap barely taking up the void - resulting in the boxes being delivered damaged and the trays shaken all over the shop - a miracle there was no damage to the products
The shipping box was easily big enough for 6+ trays of protein shakes with only 3 contained
Why, oh why, can't you pack and ship in more order-specific-sized and properly adequate packaging ?
I have regrettably had to stop ordering the protein puddings for exactly the same reasons

Great fast post

Very good deal when buying in bulk. The taste is very nice indeed.

Not sure the new recipe for 50g protein drinks is as good as before, but what on earth are the large clumps of puddingy type substance in every bottle of salted caramel? These drinks are 50% liquid and 50% something else. Most odd.

Sent the wrong flavour so I emailed customer service. The reply was slow and they asked for a photo. I replied within 30 mins with what they asked for but I have been ignored since.

Still no news about a replacement, I would not recommend