UFO.Hosting Reviews 10

I had a large number of servers with UFO.hosting and several of them went down in what they called a "critical technical incident." Their answer? My data was permanently lost and unrecoverable. They promised free replacement servers in new locations, but the follow-through has been a mess. I was supposed to get multiple replacements and only received one, in a region I didn't choose. Another replacement has been stuck "activation in progress" for weeks, and others never came through at all.
When I asked them to sort it out, I was told new servers are "temporarily limited" because there are no free resources. On top of that, they actively discourage you from opening support tickets and threaten to restrict your ability to contact them if you follow up too much. Responses take many days when they come at all.
If you depend on these servers for real projects, look elsewhere. Losing data is bad enough, but the lack of accountability and support afterward is what makes this genuinely not worth the risk.

I paid for my VPS renewal for the next billing period, but after that I lost access to the server and have been unable to manage anything.

Support has essentially been ignoring my tickets. The only response I received was a vague message stating that there was an issue on their side.

Later, they informed me that one of their data centers had experienced an outage, that my server was hosted there, and that they were unable to bring it back online. They offered to migrate my VPS to another one of their data centers, but that never happened.

Since then, there have been no meaningful updates, no resolution to the issue, and no instructions regarding a refund.

Ufo hosting. is a Baiter company. They wait until you paid and let the server work for a few days or maybe a feww weeks. They you get a message they had a down DC and that your server was in this DC and it's longer able to bring it back up. they offer to move you to another DC of thier, but that never happend. support ticket respond is just bla bla respones. When resquest to gt a refund no respondes . Stay away from this company. I my issue with them started on May 12th 2026 and until today no resovle.

I paid for my VPS for the next period, but they wiped out the server and say it is no longer available.

I do not need their apologies, I want my money back, And with my data gone, they even ask me to continue. This is ridiculous.

**Feels like a scam — VPS not delivered after payment**

I paid for a VPS at UFO Hosting, but after more than 24 hours I still have not received the server.

Support is basically ignoring my tickets. The only reply I got was a vague message saying that something was broken on their side, but there has been no real update, no solution, and no refund instructions.

There are no clear contacts and no transparent way to get my money back. This is unacceptable for any hosting provider.

I cannot recommend UFO Hosting. Be very careful before paying them.

I've bought their VPS for a test, and despite their advertised 10 Gbit port, I've got only 20-30 Mbit/s on a single TCP stream from different locations around the globe. Seems that their internal network is badly tuned, which leads to surges of packet loss and low transfer speed as a result. So I do not recommend this hosting bacause of poor network performance.

I was launching a startup online platform for video sharing. Bandwidth and stability were critical. I chose UFO.Hosting on a friend's recommendation. I took the "Nembus" plan. For four months, I've had 100% uptime, even during peak loads when several hundred people were accessing the platform simultaneously. Tech support once helped optimize my Nginx configuration for better video performance. Now the project is growing steadily, and I have peace of mind about its technical aspects. Thank you!