UFX Reviews 

188
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

So eone should train "juniors" that pressure selling is illegal, the bombardment of phone calls is unreal, i have blocked there number they now call from mobiles or no caller ID this is after i hav... See more

Company replied

Rated 1 out of 5 stars

Avoid at all cost unacceptable experience They do not answer any calls the phone may ring for ever or they could pick and hang up immediately. The app is not secure with unauthorised transactio... See more

Rated 1 out of 5 stars

I signed up yesterday at UFX and they are calling me almost every hour since two days to give me an investment advise or explain me "their" investment strategy. I explained to all the calling agents... See more

Company replied

Rated 1 out of 5 stars

Registered with them then checked reviews and unsavour behaviour. Did not invest after reading about their bad dealings . But one man , cannont mention his name from UFX continually phoned back w... See more

Company details

  1. Finance Broker

Information provided by various external sources

UFX uses a cutting-edge CFD trading platform and tools. With UFX you can trade a huge variety of CFD assets like Currencies, Stocks, Indices, Commodities, and ETFs.


Contact info

1.1

Bad

TrustScore 1 out of 5

188 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(188)

1 review in the last 12 months

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Rated 1 out of 5 stars

Avoid this company

Avoid this company. I deposited $250 USD approx £197 GBP. Within seconds I decide to change my mind and request the money back. I recieved an email asking me to verify my identity which I did. I recieved over 54 calls within a four hours. I was quite abrupt with a guy. I did apologize for that but the calls were relentless. I have sent multiple emails all but a few were ignored, those that were not ignored never mentioned about refunding me. Another call that I did answer was from a D R I should mention his name but I won't who chatted nonsense. several times I asked him to refund the money and he just spoke over me. Within a short period of time the mobile rang again. This company must have dozens off telephone lines. Quite a few of my emails have been ignored. I have contacted my bank so once the transaction shows I will have to now instigate a chargeback. I have also contacted CySec. If this company was genuine I should have been informed that the funds will be refunded/ or cancelled so that the funds will appears back on my credit card. This is a company that ignores what you ask them to do. I will also instigate legal action in the courts as well should I not be refunded. DO NOT contact me via the telephone do it via email.

June 7, 2019
Rated 1 out of 5 stars

Stalked by UFX account managers

I have created an account on the UFX trading platform. I was made aware of the bad reviews. After reading that, I decided not to activate the account and trade on UFX. Then the misery begins, you are called and stalked by different account managers who all claim to be your personal account manager and want to help you after you have deposited an amount of at least € 2500. Every day you are called to boredom, at least 10 times a day. Now that I do not respond, they call you and immediately you will hear a little music. I have blocked all known numbers and then they speak into your voice mail so that your voice mail box is full. It drives you crazy. SO DO NOT OPEN AN ACCOUNT ON UFX.. I still can not delete my account

May 28, 2019
Rated 1 out of 5 stars

I have been treated in the most…

I have been treated in the most outrageous way by this company. When I decided to withdraw my funds without investing, I began to receive 40/50 calls a day, all showing either Unknown caller or caller ID unknown; I asked the Account manager, if he would arrange for these nuisance calls to be stopped. At first he said that he had no knowledge of them, however, he has subsequently come back to say that he knows who is calling me but will only assist if I am prepared to re deposit. I have, in fact, received 7 more of these calls whilst I have been writing this! I would strongly advise others to have no dealings with UFX.
I am pleased to say that I subsequently made contact with UFX customer support and the matter was dealt with very swiftly.

January 31, 2019
Unprompted review
Rated 1 out of 5 stars

Be Careful and Avoid at All Costs

I had a very bad experience with them, but I only read the bad reviews after I lost my money!!
Before I tell my story here is some facts about them:

- UFX is not registered in UK, quoting their website: UFX Global Limited is a company incorporated in Republic of Vanuatu - anybody heard about it? -

- UFX is a market maker, it's not true ECN as they say.

- They will keep call you to deposit more money even if you cannot afford, they will pressure you to enter huge positions.

- They have professional experts (allegedly called account managers) they claim they have a deep experience in the market and they will teach you how to be a millionaire, this is definitely not the case and not their goal!! )

And here is my story:
I filled a callback form found it online, on a website with many positive reviews.
They called me one day later,
I made my first deposit $1K, then i have been introduced to a different expert, he urged me to deposit more money every week, and he pushed me to enter big positions my portfolio cannot afford, and when my drawdown hits 80% he asks me to deposit more and more, my account deposits grew from $1K to $10K in a matter of month,
After I lost all of my hard earned money, he kept calling asking me to get some loans or credit cards to cover my lose, unfortunately I didn’t listen to him anymore.

Final words: UFX is still operating and they have an office in Dubai, they get more clients every day ....

Update:

As they usually do with other true reviews, they reported my review, I have updated my review and removed any personal information mentioned, hope Trustpilot keeps my review, maybe it will save someone in the future ...

Update 2:

They reported my review 2nd time, I updated it, let's see how this ends. They try so hard to remove the true reviews.

Update 3:

My review triggers their anger, they always try to take down. Not this one, UFX!

December 28, 2018
Unprompted review
Rated 1 out of 5 stars

suspicious

Registered with them then checked reviews and unsavour behaviour. Did not invest after reading about their bad dealings . But one man , cannont mention his name from UFX continually phoned back when I hung up and sent emails. I have now blocked both . Be very careful with these people. I have had to change my review twice do to them complaining about the truth being posted

December 17, 2018
Rated 1 out of 5 stars

AVOID, AVOID, AVOID! + Update

Aside from the horror stories on Trustpilot, I'll simply say - if when you confront them about their reputation and wanting to do more research before opening an account - if the caller starts provoking you, questioning your masculinity and trying to goad you into opening an account and giving you a pep talk about changing your life - it definitely is not a company I want to work with. Telling me I'm scared and won't change my life is a sure fire way to completely discredit yourself and make sure I take my money elsewhere.

I explained I had seen other bad reviews on trust pilot but was told - who are these people? Would you believe some random person on the internet? They're left by other unregistered companies etc. In an aggressive manner.

These companies try to convince and promise wealth and success with all their help.

UPDATE: UFX contacted me about this review and have also still kept calling me trying to get me to open an account in spite of my demands to remove my details. In the email they had the nerve to ask me to remove this review - why would I do that? You cannot take back how you have harassed and insulted me. Horrendous.

August 28, 2018
Unprompted review
Rated 5 out of 5 stars

Profitable experience

Profitable experience, I can recommend to everyone that can actually listen and learn something on their own. They provided me with great info but I still did my own studies how to take the most out of it.

August 6, 2018
Unprompted review

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