Ujam's plugins are really fun to use. The sound selection is modern and inspiring, and the random function adds even more variety. However, it's not always entirely clear to me what exactly is affecte... See more
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Company details
Written by the company
We create great-sounding and easy-to-use music tools that enable people to make music faster, better, and easier.
Contact info
Auf der Muggenburg 52, 28217, Bremen, Germany
- https://support.ujam.com
- ujam.com
UAreTheJam.
To "jam" is to improvise music without extensive preparation or predefined arrangements. When I start jamming it eventually leads to creative song ideas. When I use any of the UJAM plugins I get inspired either by a drum loop or a unique bass sound. It doesn't take me too long to get up and running. I try not to overthink the process and be in the moment when it comes to building a song. I remember buying my first Ujam drum plugin and thinking Wow! this sounds great. I've been hooked ever since.
All in all my friends, if you want to get inspired it's a no brainer. UJAM is an inspiration machine that keeps on giving.
Stay creative.
George :)

Reply from UJAM
Great and Quick Support Service
I had a checkout problem with a plugin and the support resolved it within a roughly a 24 hour period. That is what I consider very quick service. Also, I love the idea that you can also send attachments such as a screenshot to show your problem; makes it easier for both parties.

Reply from UJAM
Great Sounding Products
Great Sounding Products that make Creation fun and Production easier! In addition, top notch customer service!

Reply from UJAM
Heard about UJAM from friends and I…
Heard about UJAM from friends and I said NAH!...All changed when I heard what UJAM has to offer! Believe Me no one does it better than UJAM finally some who understand us!!...Please don't stop to amuse us!!
Zimmer and Williams we got you back!!!

Reply from UJAM
Previously free downloaded plugin now asking me to pay.
I had a problem with a plugin that I had been using in my projects for a while tell me It was not available and I needed to pay for it. I was able to get a new license granted and was very grateful for that. It took a few days but I am a patient person.

Reply from UJAM
UJAM FOREVER!
The market for third-party providers of VST plugins and the like is large, very large. Anyone who can hold their own in this hotly contested market - like UJAM, for example - must be doing a lot of things right.
Starting with their own product development, marketing and excellent support.
UJAM seems to have found a coherent recipe, which is reflected in the steadily growing popularity of "us producers"/users worldwide.
Anyone who works with the great UJAM plugins has unlimited sound options available in the area of song production. The only limits are your own individual creative possibilities.
UJAM forever!

Reply from UJAM
Professional Music Software. Great Support Team
Whenever I have a question on a UJAM product, I know I'm going to get a timely reply, with details on how to resolve my issue. If the solution isn't readily available, the team let's me know upfront and then gets to work on a fix. In general, I rarely have any issues. Only questions or feedback. I always receive a personal reply from someone on the team. They are a great team.

Reply from UJAM
Easy, helpful, kind - UJAM
The Plugins are easy to use and the sound quality is amazing. If you need support, the reply is super fast and helpful. I‘m very happy with UJAM at all.

Reply from UJAM
These plugins are incredible sounding…
These plugins are incredible sounding pieces of kit & offer more than I can get out of them.
I had to ask their tech support to sort out a GUI problem I had and they were brilliant, really invested time into getting it sorted out.

Reply from UJAM
I am very satisfied with the service…
I am very satisfied with the service from Ujam because they quickly took action on the problem I faced. Ujam Virtual Instrument is a very good software and easy to use. I am satisfied. Thank you Ujam

Reply from UJAM
Every verification or download step I…
Every verification or download step I ran into an issue. Can’t access the plugins, everything just seems broken. Their “help” email is ‘norpely@…’
F***** joke

Reply from UJAM
UJAM product support is great
UJAM products sound great. But what really makes UJAM my favorite vst company is the product support.
We all have software problems occasionally, things can and do go wrong. And when they do, Stefan at UJAM has been excellent in working with me to fix things. He is prompt, thorough, and extremely knowledgeable in music production software and vst's. And he's a great guy too. My UJAM use started with the Virtual Iron Guitar many years ago. Since then I now own 16 different UJAM vst's. The product is quite good,and the service is incredible.

Reply from UJAM
I'm thrilled by their products and support.
I recently bough one of the Virtual Piano plugins after a trial. During the trial, I had some problems, and the help folks straightened everything out. Later, during the Black Friday sales, I slowly ended up buying everything they offered. I had my own problems through this, and the helpdesk replied withing 24 hours each time with friendly, constructive suggestions or solutions. They even helped me figure out a permutation of their upgrades so that I would save the most money. It felt like they were helping me figure out a cheat code.
I can't imagine what others are talking about when saying that their support is not excellent. It always took overnight, but they are 10 time zones away.

Reply from UJAM
I got a great support when I couldn't…
I got a great support when I couldn't handle the installation by myself. And I also got a free UFX Reverb from them. Thanks a lot.

Reply from UJAM
Superb support !
Superb support !
Stefan (German support Team) and Jeffro (US Support Team) were truly very patient with me. They possess a very high level of technical expertise and made every effort to solve my problem perfectly. Their support was truly excellent, and on top of that, they were very, very friendly to me.

Reply from UJAM
5 stars for Jeffro
Jeffro helped me with some questions I had about my products and licensing and was super helpful and attentive. Will definitely be buying more Ujam products going forward, and loving the ones I have so far!

Reply from UJAM
Great Plugins and Outstanding Support
Their plugins are fantastic—high-quality and always inspiring to work with. They really help bring out creativity in any project.
As for the technical support, I was impressed with how fast they responded. They got back to me much quicker than most companies, and the solution they provided was better than I expected. It’s great to have such reliable support behind such excellent products.

Reply from UJAM
A million out of 10!!
A million out of 10!!! I recently discovered this company and have been buying so much of their stuff. Ran into an issue related to buying a license code that I already had (my mistake) and Jeffro with ujam support helped me so much! Quickly, too.
I will continue to buy from them and am excited to keep using their plugins!

Reply from UJAM
ujam is an easy 5* for me
ujam is an easy 5* for me. Their products are innovative, super easy to use both with and without music theory. Their range in products are also HUGE from amazing bassists, guitarists, drummers to insane synths and effects. You can decide how realistic or grandiose you want the sounds with super intuitive controls.
Their products work all the time but when all this is said should you need them (shoutout to Jeffro!!!) they’re also amazing and helps in no time and finds amazing solutions. I have only just been in touch are years of useage.

Reply from UJAM
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