ujatcare.com Inc Reviews 

7
•
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Software Company

Written by the company

ujatcare.com Inc is an all-in-one NEXTGen Home Healthcare Management SaaS suite for patients, caregivers, and home healthcare startups.


Contact info

3.1

Average

TrustScore 3 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(7)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My business website, poorly done and never launched

My website was supposed to have been built and launched more than a year ago and it is still not up but all I receive from them is invoices. Customer service is almost non-existent. Please look for someone local to build your website for you. This is garbage

June 29, 2023
Unprompted review
Rated 1 out of 5 stars

They don't have professional content…

They don't have professional content writers, which is the entire reason I selected an AI enhanced website so that I wouldn't have to write the entire content. They had a Chinese writer writing broken English on my website. Then they make up a ton of crap up about my company. For example, I don't have medical assistants nor do I make false promises like guaranteed everyday services. No, they do not have questions/answers about people's companies and even a rough draft does not help them. My rough drafts are actually better than their final drafts! This is an example of their content work (a final draft they offered me):

______ LLC is proud to be your trusted and certified medical assistant delivering a higher level of care. Our registered medical assistant is not privileged to administer medications, however, we will assist the patient by clearly reading out loud information on the label, handing them the medication, or assisting them with a glass of water. We will also remind them of when it's time to take their medication and offer proper supervision to ensure the utmost safety on behalf of our medical assisting program.You can have confidence that our certified clinical medical assistant will report missed medications whilemonitoring the patient's pillbox. Please keep in mind that it's not the responsibility of the caregiver to set up the pillbox, so make sure it's already prepared with the proper amounts and medications. ______ LLC medical assistant programs are uniquely designed to enhance the patient's way of life and make them feel as comfortable as possible within their own living space. We look forward to serving you!

I recommend building the website yourself if you're expecting professional content. And they did not add SEO to each final draft they gave me. And there is still no payment tab either whether or not they have created a link for it. They do something like a PayPal setup or a Square one, etc. I pointed out that there was no payment tab months ago to which they said I had to pick an account first... It's not a chicken and egg situation. It's a bones in-place-or-not-sign situation.

01/02/23 Update
The services I ordered were described as having professional content writers. This is my complaint. I don't know why he is going on-and-on about branding. When we spoke on the phone, he admitted that they use unprofessional writers, ones who are in school to become writers, for example. They outsource. His employees also don't know the order of his operations or they wouldn't have told me that they did the SEO. His employees might not be able to keep up bc of all of the huge company changes they are going through. For example, now they want to charge me $550 twice a year before even the full year is up or before I choose a package or knew about their annual package deal changes. They said to me in an email that they couldn't charge my card because it wasn't on file, so they sent me the bill.... After I log in to send a reply (these ppl came off as super crazy to me,like proposing marriage before a yr of trying the $79 package), I find a place where it offers annual service packages & it's not an option. I then check the website today and see, o, they don't have my package option anymore. I'm concluding that the transition has been poorly implemented. Mind you, they haven't built my site bc they are still relying on me to write the professional content for them, & they didn't start building my website until at least halfway through the year. Hackpress looks like a really good hosting possibility, so I kind of don't want them to make my website now. I just want a refund. I'm pretty good at website building myself and wanted their services for the professional content writing.

And so the owner knows, writing is not only subjective but objective. For example, if I write that "this was botiej a paid odd review." Objectively there are misspellings. But I could subjectively say that the writing is poor. I gave an example of the work done on my site that I had no impact on whatsoever so that people could draw their own conclusions. My requirements were not personal. I was objectionable to the writing, which people may take personally because I'm forthright about it.

Everything else the owner talks about sounds like rubbish to me. All of the parts about AI, for example. Does anyone think the AI wrote was written above? If they never got to that process with me, why bring it up? I doubt their AI could write professional content or they would be in the wrong business. I didn't hear about the so-called specific "list of facts" until today when I read his response. I was told to give a list of service summaries, but then they started building my website even after I told them not to bc I didn't send them the list. Then when I did, I got content like the e.g. above.

October 25, 2022
Unprompted review
ujatcare.com Inc logo

Reply from ujatcare.com Inc

We want to thank our User(s) for all their comments, positive or negative. Why? Because we are only human and we can learn from both. The issue of content, any kind of content, is subjective. Some of us may like the way one author tells a story, and someone else may not. In this case, this User simply did not find the content created for her to not meet her personal requirements for the content or "storytelling" standard. And we did try to have several writers do rewrites - NOTE non of our writers are from China and all the contributors are in the United States. We, like most online services, do have offshore support staff. They are not content writers.

The product the User ordered is not a "custom" website where the content development team and the User are in direct contact. Such custom websites start from $5,000 USD and go up from there. In our Terms and Conditions, we clearly state the content is developed to provide the optimal results using an AI for content and then later SEO [Something I will touch on later] And that because we use an AI to develop content there is no room for Users to interact with the AI or the writers who develop the content. In fact, we specifically state the Users are to provide facts and not provide content.

We believe that AI is best suited to determine the best content structure using the provided data. Sometimes the data we get is incomplete and so we do run an errors and ommissions review with the User before we release the AI-produced website to the SEO AI and team.

The complaint here that we have not done the SEO is current, but out of sequence with the process. We do the SEO only AFTER all content issues are resolved. As a result, no SEO was executed at the time this User filed her complaint.

In this particular case, the User's expectation was that this product allowed her more flexibility to choose and dictate the content standards she personally had developed. However, an AI works with algorithms that calculate results and based on those results determine the best structure. An AI has no option, no "like" or "dislike". It is pure math. And you can either listen to the AI and its millions per sec of calculations and accept that to be right. Or you can use personal taste and opinions.

Out AI-enhanced websites and services are built to listen to the AI and reduce the dependence on personal opinions. We have found it works.

In this particular case, I am personally reaching out to the User and offering to have her produce the content and we will add that content to the website. And we do this because clearly none of our pool of writers can meet the standards this User has set.

And we are thankful for this experience as we have learned that moving forward we will ensure that the User understands UJATcare.com relies on Artificial Intelligence and its processing power to drive success.

Michael
Fonuder UJATcare.com

Rated 5 out of 5 stars

They made a beautiful website for my…

They made a beautiful website for my company, they work with you despite difficulties i had starting a new business

July 26, 2022
Unprompted review
ujatcare.com Inc logo

Reply from ujatcare.com Inc

Hi Juluka,
Thank you for the 5-star review and your positive feedback on our AI Enhanced services - We appreciate this, as it helps us continue to grow.

Rated 1 out of 5 stars

This company has terrible customer…

This company has terrible customer service. I paid for the services with 21st Century. I submitted all the tickets and requested my website to launch in February 2021 and it is May 2021 no website. I was promised call backs and did not receive any follow up calls. I asked to speak to the owner and was told that he would not speak with me.

May 5, 2021
Unprompted review
ujatcare.com Inc logo

Reply from ujatcare.com Inc

Dear Ms. Fox, as the Founder of the Company my team and I take seriously all concerns voiced by our users.

We want to resolve whatever frustration you experienced. At the end of my report please take the time to just share with we can do, if anything, to regain your confidence. You can write me at founder@ujatcare.com

Now the facts.

In order to do that I personally looked into your complaints to see where someone on our team or our platform software might have dropped the ball in this case.

First I discover that you Registered with us in April 2021 and not on or before Feb 2021. See below. So its impossible that we were to deliver a website before you actually created an account on www.ujatcare.com [We have our server logs for this]

Signup Date 04/02/2021
Client For 1 Month
Last Login Date: 05/20/2021 02:34


Next I went to https://angelshomecarellc.net/ and lo and behold I see a website???

Not withstanding this factual inconsistency I then continued to dig further!
We are not perfect! So I wanted to find out what happened.

I am 99% sure is that we use an AI/Automated process that builds and mounts your website within minutes. But only if all the required information is provided by you, the user.

I looked into your account and was surprised to see dozens of ticketed requests from our technician to you from the 6th of April - 4 days AFTER you registered reporting the draft website was ready for your review?
See below:

Henry
Operator
Posted on Tuesday 6th April at 10:43

Hello Keishia,

Your website is ready to review and please provide your agency logo in png or ai/PSD format with a transparent background.
To see the draft you need to log into ujatcare.com
1. Go to Website > your_product_name
2. Click on "Visit Website"

Dear Ms. Fox, I am VERY sorry that you feel as you do, but proceeding from the above facts as recorded in our logs I cannot see where anyone on our team failed to do his or her job?
I also checked our phone logs, and discovered numerous text messages and phone calls [unanswered] made to you by our sales team.

Again I apologize for any frustration you experienced. But I cannot find any action or inaction on my teams part where they did not comply with their duties.

As I mentioned early PLEASE open a ticket and share with us what we can do to improve your opinion and experience.

Rated 5 out of 5 stars

It was a pleasure having UJAT Care as…

It was a pleasure having UJAT Care as our website developer and producer of Marketing/branding videos. Mr. Paul from UJAT Care is very knowledgeable, patient, pleasant, and responsive. He is a professional that cares about her clients and will do anything to help them succeed. I highly recommend UJAT Care for similar Job.
Thank you!
Mirwais M Khan

April 8, 2021
Unprompted review
ujatcare.com Inc logo

Reply from ujatcare.com Inc

We appreciate your kind words, thank you so much. We will do our best to give you the best service in the coming days as well. We wanted to say a big thank you personally for giving 5 stars. And we wanted to wish you all the success in your business.

Rated 5 out of 5 stars

Great work with the Website creation…

Great work with the Website creation and the best customer service . will recommend your great work. Thanks.

January 29, 2021
Unprompted review
ujatcare.com Inc logo

Reply from ujatcare.com Inc

Thanks Ty, We really appreciate your feedback and it was great working with you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look