Asked for options regarding debt and they tried selling me and Iva, they said they didn't recommend any other option. Also got really standoffish when I asked about a pause, and the advice really wasn... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Cold called my wife trying to hard sell an IVA, luckily I am a FA asked very pointed questions around how this would effect the credit file. was flat out lied to told the wrong information around impl... See more
Untrustworthy, push you to make the wrong decision and coach you through the stage that should pull those concerns up. Then after telling them I have zero interest, to stop contacting me and to... See more
I am appalled that after my IVA being declined, ALL my debts have gone straight to debt collection, something Debt Advice did NOT cover with me. I am now absolutely in a worse situation with the only... See more
Company details
Written by the company
UK Debt Advice is one of the UK’s most trusted providers helping people manage their debts affordably, taking pride in providing clear, honest and transparent advice at all times. What makes UK Debt Advice different? At UK Debt Advice, we are committed to helping people find the right debt solution for their needs so they can work towards a future free from unsecured debts. We have helped thousands of people in debt and specialise in providing services that are built to meet the individual requirements of each customer. To get expert debt help, please do not hesitate to contact our friendly team today… We look forward to hearing from you.
UK Debt Advice
Written by the company

- UK Debt Advice is one of the UK's largest debt counselling services company, fully licensed and regulated.
- We have a longstanding commitment to treat all customers the way we want to be treated - with respect, support and kindness.
Contact info
Burney House 11-17 Fowler Road, Hainault Business Park, IG6 3UJ, Ilford, Essex, United Kingdom
- 0208 500 0426
- ukdebtadviceteam@gmail.com
- uk-debtadvice.co.uk
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I didn't like the approach after the…
I didn't like the approach after the initial contact
All staff from start to finish of…
All staff from start to finish of applying for a IVA was brilliant and very understanding.
They were amazing. Took all my worries away. With 1 phone call
They were amazing, my worries were took away by one phone call
I was drowning with my financial woes…
I was drowning with my financial woes and I see an advert for Creditfix and thought why not let me hear what they can do, and it was the best thing I did! I now pay a lot less than I was paying out to my creditors, and 59% of my debt will be written off. I can actually sleep better now. I would totally recommend Creditfix! 100%
The review I received was very fast and…
The review I received was very fast and efficient , and it covered everything that I required .
The result has left me with all my questions answered and a certain sense of peace of mind.
Very good communication
Very good communication, so clear and quick. Didn't make any promises, but they want to make sure you stay calm.
Very helpful pleasant staff
Very helpful pleasant staff . Very easy to set up and now I feel relieved and can get on being debt free without the worry .
I was told about all that you do and…
I was told about all that you do and what you could do to help me the man who. I spoke with was lovely and explained everything to me all the hat iv delt with have been polite and helpful
I you believe you will find a way
Fantastic service
Helped so much after long period of stress.
Took loads of weight of my shoulders
Great Great help
Incredibly helpful, highly recommended
A very helpful service & it also brings A great relief to know that I can now not have to worry about a knock on the door! Polite & very helpful advisors. I would highly recommend them to everyone who finds themselves in debt. I have mental health issues & that was taken into account & noted, which means alot to someone like me
Everything was explained very clearly &…
Everything was explained very clearly & has helped get my finances under control.
Helpful and supportive
everything was explained clearly and…
everything was explained clearly and easy to understand.
Excellent service very helpfull
Delt with my claim very quick
Credit fix really helped I was in a bad…
Credit fix really helped I was in a bad place
But feel happier now
STOP harassing me with your Emails
I was very happy with the help that I…
I was very happy with the help that I got from them very helpful and friendly service that I was given helped with my det problems and I would recommend them to help you brilliant
Absolutely brilliant company
Absolutely brilliant company. I was going out of my mind with worry over my debts and did not know where to turn. Yhen I noticed an email from creditfix in my inbox.
I read the information contained and mulled it over for a week or so as I did not believe solving my debt problems would be so east and straight forward. I am so happy that I decided to contact Creditfix, the advisor I spoke to was extremely friendly and very thoughtful! It's embarrassing to have to tell people you don't know your financial situation but my adviser was lovely and really understood my predicament, there was no judgement made as to how or why I was in the situation that I found myself in and she put me at ease straight away.
My IVA was accepted and now my life is much better, I simply pay my monthly contribution.and that's it...I have less stress, less anxiety and I am so happy.that I chose Creditfix they have been and continue to be supportive should I need it, I would recommend this company to anyone finding themselves in difficult financial circumstances and believe me when I say things will improve.!
good very good advice i hope llive better
for now is good and we can live bete and no debts
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








