Lobby search Fri 10:29: autoplay stopped with case #95144 but round history never recorded the spin. KYC status sent the casino question nowhere useful with £28 involved
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Checked later, Verification after £28: cashier demanded another selfie with Revolut after support said KYC passed. Casino page sent me back to chat after I checked email.
After login, £94 Apple Pay withdrawal showed it clearly: minimum cashout changed at Thu 11:49 from £20 to £50. Cashier screen stayed half-loaded at Fri 16:39.
The strange bit was After the reload code: wagering jumped after a £140 test once the bonus was active screen. Casino page gave no specific reason with no explanation
Company details
Written by the company
A selection of online casinos for UK players evaluated on licensing, security, payment methods, customer support and user experience.
Contact info
United Kingdom
- info@uk-wager-guide.site
- uk-wager-guide.site
1.3
Bad
45 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Transaction page became a problem when…
Transaction page became a problem when the bank showed the deposit cleared at Tue 19:58 but the casino balance stayed £0. Support reply stayed stuck after 24 minutes.
September 23, 2026
Unprompted review
deposit cap on old iPhone SE
deposit cap on old iPhone SE; time-out was active after 18 minutes but casino login still worked. Email update changed after refresh with £210 involved
September 23, 2026
Unprompted review
Verification after £175
Verification after £175: document status moved from approved back to pending at Tue 12:58. Profile page showed a newer message before I closed the tab.
September 23, 2026
Unprompted review
Withdrawal minimum jumped to £50
September 23, 2026
Unprompted review
signup was instant
signup was instant, the £63 withdrawal's dragged on the whole weekend
September 20, 2026
Unprompted review
Checked twice
Checked twice, After one casino refresh: the cashier button from the casino profile sat behind the phone keyboard.
KYC status sent me back to chat with £175 involved. 🙃
September 22, 2026
Unprompted review
Tried taking out £63 through Revolut
Tried taking out £63 through Revolut; it sat approved all morning and then returned to pending. Checked during lunch and it had not moved.
September 20, 2026
Unprompted review
I only noticed After one casino refresh…
I only noticed After one casino refresh because mobile casino pushed me back to lobby after a £35 test after one spin. Casino page changed again with no explanation.:(
September 21, 2026
Unprompted review
During lunch I requested £52 through…
During lunch I requested £52 through Visa. The status stayed on returned for a full week, and support could not explain what was actually being checked.
September 22, 2026
Unprompted review
set a £50 weekly limit on the Sunday
set a £50 weekly limit on the Sunday, yet the cashier happily took another £30 off my card on the Monday morning, limit or not.
September 20, 2026
Unprompted review
The awkward part was debit card cashout…
The awkward part was debit card cashout screen: minimum cashout changed after a £115 test from £20 to £50. Casino page stayed greyed out after I checked contact form
September 20, 2026
Unprompted review
Halfway through the session
Halfway through the session, spend records missed my £112 deposit. I looked again afterwards and the screen still showed the same thing.
September 23, 2026
Unprompted review
told 3 to 5 working days
told 3 to 5 working days, day 9 now, £150 payout still sitting.
September 23, 2026
Unprompted review
After login
After login, £94 Apple Pay withdrawal showed it clearly: minimum cashout changed at Thu 11:49 from £20 to £50. Cashier screen stayed half-loaded at Fri 16:39.
September 20, 2026
Unprompted review
deposit side is fine
deposit side is fine. payout side is not. six days for £40, no update.
September 23, 2026
Unprompted review
won £17 on Eye of Horus and it vanished…
won £17 on Eye of Horus and it vanished from the withdrawal list.
September 22, 2026
Unprompted review
Hit £150 on a slot
Hit £150 on a slot, voided as a malfunction, no evidence, no appeal. Money wiped. Done with places like this.
September 21, 2026
Unprompted review
£70 cashout this morning vanished from…
£70 cashout this morning vanished from the withdrawal history. Great system, really.
September 20, 2026
Unprompted review
the £5 max bet while wagering is buried…
the £5 max bet while wagering is buried in clause 14, mentioned once.
September 22, 2026
Unprompted review
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