02-02-2026 - Crucial Receives my Ram, am told to wait until 16-02-2016 "and once the replacement order is created, we will share order details via email" 16-02-2026 - Crucial Provided no upda... See more
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I wanted to boost the performance of a 6 year old PC by replacing the HDD with an SSD. I was only using about a third of the HDD's 1TB capacity & decided that a 500GB SSD would be suitably large. Ha... See more
Abandoning pc gamers for Ai data centre even tho without games crucial wouldn’t be a brand it would have flopped any years go. But the company is that stupid it can’t see ai is going to collapse in th... See more
Company replied
The SSD arrived safely and installation was just as explained in the crucial videos. The installation kit was really helpful although the bracket was not suitable for my 12yr old PC. I managed to work... See more
Company details
Written by the company
High performance RAM and SSDs from Crucial.com. Find memory upgrades and solid state drives guaranteed to be 100% compatible with your system when you use our Crucial System Scanner or Crucial Advisor™ tool. As a brand of Micron, Crucial products are manufactured completely in-house for higher quality. Free shipping and on-demand support.
Contact info
South Federal Way 8000, 83716, Boise, United States
- uk.crucial.com
3.7
Average
2K reviews
Replied to 90% of negative reviews
Typically replies within 24 hours
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Great as a backup drive as more reliable than a standard HDD.
Purchased this 2tb SSD, due to an increase in price of a 'cloud back up' service. It was cheaper in the long run to purchase this drive then 2 year's worth of the 'cloud' service.
Only issue that I have though is unable to move files from an Android phone to this drive, but can view the files on the drive with no issues.
Only way round to back up the files on the phone is to move them to the external SD card in the phone, then insert the SD card into a card reader, connect the SD card to a computer, and then copy from there.
I know this may be long winded, but only need to do this about every 3 months, and I can live with that.
September 21, 2024
Reply from Crucial.com
Thank you for purchasing a Crucial external SSD and for the feedback that you have provided. I understand the complications that can sometimes be experienced when attempting to backup files from a mobile device to external storage. I will reach out to you directly with some advice to see if we can help improve this process for you. I look forward to speaking with you.
-The Crucial team
https://uk.crucial.com/support/contact
Replaced old optical hard disk with a new solid state disk
The Crucial scan was very helpful in highlighting that I could replace the HDD with an SSD and (after a few hiccups in getting the cloning software to run) I managed to do this successfully and the laptop is definitely faster and more user-friendly
September 24, 2024
Great diagnostic tool that runs on your…
Great diagnostic tool that runs on your laptop to work out what upgrades you could get, recommends relevant options. Easy shopping basket and fast delivery.
My DELL G15 is now maxed out with 64GB RAM and a 2TB SSD which makes such a difference.
September 24, 2024
Good 2TB upgrade to my X280 SSD
Prompt delivery. Good SSD performance. No compatability issues.
Needed to buy an external M.2 drive enclosure (sourced elsewhere, for a better and cheaper unit than the crucial offering), but this was expected.
Migration via linked Acronis software was painless.
September 23, 2024
Great Service
September 20, 2024
Excellent service reliable parts.
Excellent service reliable parts having used them several times it's good to know they are reliable and at a fair price. I highly recommend them for all computer memory
September 23, 2024
Reply from Crucial.com
Hello J.M,
Thank you for purchasing from the Crucial website and for your feedback.
I am sorry to hear about your latest experience with us. Since this was an organic review we do not have any more information or way to look into this matter further. I have requested more information from you and if you could kindly reply to that we would be more than happy to investigate this further and reach out to you as needed.
Thanks again for your business and feedback and hope you have a great rest of your day!
Meanwhile, if you have any further query, please feel free to reach out to us.
You can also visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Crucial
Regards,
Great service and fast delivery
September 19, 2024
Items arrived quickly and well…
Items arrived quickly and well packaged. Items as decribed and good value for the price. Thank you.
September 22, 2024
Excellent service and more importantly…
Excellent service and more importantly excellent support.
September 22, 2024
The items where appropriately packaged
The items where appropriately packaged. I bought 64GB Ram pack for my laptop. They work well, Delivery was prompt and hassle free. Unfortunately nothing went wrong so I can not comment on their resolution processs. But 2 out of 2 purchases from Crucial have gone well.
September 16, 2024
Extra RAM for my laptop worked well
I purchased some additional RAM for my laptop. Crucial website was easy to navigate and gave clear information about which parts were optimal to improve laptop performance. I fitted the RAM part and all worked perfectly. My laptop now works much faster.
September 14, 2024
Happy with the purchase of memory card.
September 12, 2024
A routine purchase of a 4 TB SSD
A routine purchase of a 4 TB SSD, arrived promptly, works fine, just what the doctor ordered.
September 12, 2024
Arrived on time
Arrived on time. Product, X9, just dangles from my USB C socket. So far, so good.
September 11, 2024
Far too long to receive memory
Far too long to receive memory, just over a week. No one answered the phone after 40 minutes.
I used crucial many years ago & received memory within a day or two & for queries the phone was answered within 10 minutes
September 13, 2024
Reply from Crucial.com
Hello Chris,
We are very sorry to know that you receive the very late. We completely understand the frustration that comes with a setback like this. We are reviewing the order details on priority and shall contact directly on your registered email address.
Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Regards,
Crucial
Great product, speedy delivery
Have purchased three SSDs from Crucial, all faultless, very competitively priced and delivered in a couple of days. Excellent service!
September 13, 2024
Quick delivery reasonable price
September 12, 2024
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