02-02-2026 - Crucial Receives my Ram, am told to wait until 16-02-2016 "and once the replacement order is created, we will share order details via email" 16-02-2026 - Crucial Provided no upda... See more
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I wanted to boost the performance of a 6 year old PC by replacing the HDD with an SSD. I was only using about a third of the HDD's 1TB capacity & decided that a 500GB SSD would be suitably large. Ha... See more
Abandoning pc gamers for Ai data centre even tho without games crucial wouldn’t be a brand it would have flopped any years go. But the company is that stupid it can’t see ai is going to collapse in th... See more
Company replied
The SSD arrived safely and installation was just as explained in the crucial videos. The installation kit was really helpful although the bracket was not suitable for my 12yr old PC. I managed to work... See more
Company details
Written by the company
High performance RAM and SSDs from Crucial.com. Find memory upgrades and solid state drives guaranteed to be 100% compatible with your system when you use our Crucial System Scanner or Crucial Advisor™ tool. As a brand of Micron, Crucial products are manufactured completely in-house for higher quality. Free shipping and on-demand support.
Contact info
South Federal Way 8000, 83716, Boise, United States
- uk.crucial.com
3.7
Average
2K reviews
Replied to 90% of negative reviews
Typically replies within 24 hours
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I love using Crucial because...
I love using Crucial because they tell me exactly what parts I need.
July 12, 2024
Crucial RAM Website easy to understand making the…
Website easy to understand making the right product simple to order.
Order processed and despatched to time and delivered safely in appropriate packaging.
July 9, 2024
The analysis tool was really helpful…
The analysis tool was really helpful for recommending the correct memory upgrade.
July 6, 2024
Renewed my computer. Pricing a bit strange
You made it easy to find a correct SSD drive It's totally renewed my computer. The original HDD was painfully slow. What I didn't like is the £7 extra I paid for an adaptor that wasn't necessary in the end. Your Amazon store was £7 cheaper Which is a significant difference
July 10, 2024
First class service
First class service and good reliable products, have never let me down.
June 5, 2024
Product was exactly as ordered
Product was exactly as ordered, good tracking info supplies for delivery
July 1, 2024
Are 'User guides' deemed unnecessary?
For someone like myself, with limited computer skills, I found that the lack of any user guide or instructions to be most unhelpful.
I am sure that the external hard drive that I purchased is an excellent product, but I will not know until I can find out how to use/install it!
June 27, 2024
Reply from Crucial.com
Hello John,
Thank you for purchasing from the Crucial website and for your feedback.
I am sorry to hear about your latest experience with us. Since this was an organic review we do not have any more information or way to look into this matter further. I have requested more information from you and if you could kindly reply to that we would be more than happy to investigate this further and reach out to you as needed.
Thanks again for your business and feedback and hope you have a great rest of your day!
Meanwhile, if you have any further query, please feel free to reach out to us.
You can also visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Crucial
Regards,
Warning Crucial dont have ability to change delivery address with Couier once order is dispatched
Over the weekend, I ordered 2 sets of 2-48GB DDR5-5600 UDIMM 1.1V CL46 memory chips. After I had placed the order I realised that Windows had auto-populated my old address. I rang the helpdesk to see if they could inform courier the correct address to delivery the order to. Apparently Crucial help desk do not have the ability to request the address change internally. As the old address is in the process of being sold and currently un-occupied I needed to get the courier to be informed which Crucial are unable to do once the order has been dispatched. I would have thought that Crucial would have this is place like many others companies have in place. Very disappointing - though help desk was very helpful considering they dont seem enabled to make changes to the order.
July 15, 2024
Unprompted review
Reply from Crucial.com
Hello John,
Thank you for purchasing from the Crucial website and for your feedback. I am sorry to hear about your latest experience with us. Since this was an organic review we do not have any contact information or way to look into this matter further. I have requested more information from you and if you could kindly reply to that we would be more than happy to investigate this further and reach out to you as needed. Thanks again for your business and feedback and hope you have a great rest of your day!
-The Crucial Team
Does what it says on the tin
Does what it says on the tin! Great value for money, right kit provided snd delivered in sdvsnve of forecast date. Would recommend Crucial to anyone.
June 29, 2024
Quick SSD
I have recently received this SSD so cannot comment on the reliability of the product. However it is speedy at copying RAW photo files and does not seem to heat up.
I have given it 4 stars because it took over a week for delivery. However my credit card was not charged until the item was despatched.
Seems like a great product but be aware you may have to wait a number of days before delivery.
June 28, 2024
Ease of transaction
Ease of transaction. It could not be any clearer or simpler than to use the Crucial wen site. Everything is self explanatory and works well.
June 26, 2024
Good quality and speedy delivery.
June 26, 2024
Fast delivery and a great value product
June 25, 2024
Great service top class ⭐️⭐️⭐️⭐️⭐️
June 20, 2024
expectations fully met
delivery when expected, easy to setup on a Mac, and performs perfectly for my requirements. Good price too.
June 14, 2024
Product delivered promptly and good…
Product delivered promptly and good value
Installation was a little more protracted than expected and involved third party software to solve issue.
However all appears to be working fine now.
June 16, 2024
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