DogBuddy Reviews 152

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Watch out for unscrupulous dog sitters that dog buddy do not check if they have a boarding/day care licence, oh yes, and you're not covered by dog buddies insurance if YOU the customer do not... See more

Rated 1 out of 5 stars

some dog sitters are very unreliable.Booked one dog sitter for November the 4th and they cancelled the day before, yet it had been booked for at least a week. We then found a new dog sitter and they a... See more

Company replied

Rated 1 out of 5 stars

Spend a bit more time researching local sitters as they care a lot more about animals then one big website run by people you will never meet and frankly appear not to care as the customer service is t... See more

Rated 5 out of 5 stars

I discovered dog buddy by chance and thank goodness I did. They’re excellent. What I like most is that my potential customers don’t have to pay to find my details unlike other companies. I always... See more

Company replied

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1.6

Bad

TrustScore 1.5 out of 5

152 reviews

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Rated 5 out of 5 stars

DogBuddy Jade in Woodhouse in Sheffield

We were looking for a sitter in Sheffield for our Westie and found Jade at Woodhouse. Really friendly and a full time sitter. Visited her with our Westie beforehand and stayed with them for 2 weeks while we were away. Picked him up today and he has had a happy time with Jade. Got updates while away and sounds like he’s had a whale of a time. Definitely use her again and would recommend Jade to others.

August 16, 2018
Unprompted review
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Reply from DogBuddy

Thanks a lot

Rated 5 out of 5 stars

DogBuddy Sitter

As a sitter, DogBuddy has been easy to use and is a great way to meet lots of lovely dogs and make a bit of extra money too. The fast response and great customer service along with the reassurance that the insurance cover gives you always makes you comfortable when looking after dogs.

August 12, 2018
Unprompted review
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Reply from DogBuddy

Hi Will, thanks for the positive review. We are very happy to have you in our pack!

Rated 5 out of 5 stars

DogBuddy is a lifesaver!

DogBuddy has been a lifesaver for us from the start of our life with Felix as a new puppy. Because we live in a flat we need to take Felix out for walks a lot - in the beginning 10x per day! We've met so many kind & lovely people through dog buddy - people who genuinely love dogs and Felix has loved all of them. He might have favourites but it's hard to tell - they're all greeted warmly with licks and jumps. The DogBuddy app is very user-friendly - much easier than other apps I've tried. Their online help is speedy too which is great. I honestly don't think we could have made it through this first year without DogBuddy.

August 5, 2018
Unprompted review
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Reply from DogBuddy

Hi Susan, we're glad you like DogBuddy and the app!

Rated 3 out of 5 stars

As I have only just started this it is…

As I have only just started this it is a little hard to give you a excellent.I have found that whenever I have asked a question I have had a reply quickly.The app is easy to use and I have had no problems with customers booking or payment.

August 3, 2018
Unprompted review
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Reply from DogBuddy

Hi Kirsty, thanks for the positive review!

Rated 5 out of 5 stars

Easy to use service and great team…

Easy to use service and great team running things! Very easy to find a sitter although fees are a little high. You do pay for peace of mind though such as insurance cover, emergency treatment etc. App is nice and easy to use as well.

July 31, 2018
Unprompted review
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Reply from DogBuddy

Hi George, thanks for the positive review!

Rated 5 out of 5 stars

I have been a dog walker since august…

I have been a dog walker since august 2017 and the app of dog buddy has been a great tool to me and the dog owner, it really helps to get new customers and thanks to the real feedback they leave on reviews its easy to create a trustable profile.

July 23, 2018
Unprompted review
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Reply from DogBuddy

Thanks a lot

Rated 4 out of 5 stars

Dog Buddy makes it happen

Dog Buddy I think is 'the best'. The web site is easy to negotiate and works reliably. Any questions raised via email are answered by Dog Buddy staff quickly and efficiently. With nearly 160 Dog Buddy dogs hosted by me over the last two years every payments to me has been made on time. The walkies section of the app is excellent for keeping owners updated about walks and exercise.
My one and only problem is that the walkies section of the app stopped working properly on my Samsung S8 phone so I have to carry another older device to use the app whilst out walking. Would be good to get this fixed.

July 22, 2018
Unprompted review
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Reply from DogBuddy

Thank you for your review Andy and your feedback on the Walkie's feature. We are currently working hard to improve the capability of this feature for our sitters and hope to have this updated soon . Thanks again!

Rated 2 out of 5 stars

Complete waste of time

Complete waste of time. Unreliable 'Dog Buddies'. People saying they are available when they aren't. Misleading introductions.

July 21, 2018
Unprompted review
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Reply from DogBuddy

Dear John, Thank you for the feedback. Although our sitters are deemed to be self-employed, we regularly remind our sitters to update their availability, and take measures to ensure that we only promote sitters that are active and dedicated. Sitters may not have had the opportunity to update their availability yet, or may decline as they don't think the booking would be suitable. If you contact our support (help@dogbuddy.com) we'd be more than happy to assist you in finding the perfect sitter.

Rated 5 out of 5 stars

A super way to find dog sitters

We use Dogbuddy to find people to look after our golden retriever. We have always been able to find lovely sitters using the reviews on the website. The booking procedure is simple and effective. A great website.

July 21, 2018
Unprompted review
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Reply from DogBuddy

Thanks Lynne!

Rated 5 out of 5 stars

A very happy customer of DogBuddy

I have used the DogBuddy app several times now to find trusted daycare for my puppy and have been very happy with the service. Our puppy has been invited to meet the dog sitters before the actual day which has put our mind at rest that he will be safely looked after in their home. He has come home tired and happy each time, usually enjoying the company of the sitter’s dogs too.
I hope that soon there will be more choice of sitters in our area as I like our puppy to experience and develop social skills with his new playmates.

July 19, 2018
Unprompted review
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Reply from DogBuddy

Thanks Joanne!

Rated 5 out of 5 stars

DogBuggy has been a reliable and convenient app for me

I have now used DogBuggy on several occasions and made both last minute and repeat bookings for my dog, Maggie. All sitters have shown excellent levels of skill and professionalism and the app makes organising and keeping in touch very easy. I would happily recommend to both friends and family and will continue to use DogBuddy when I require a sitter or last minute walker going forward.

July 19, 2018
Unprompted review
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Reply from DogBuddy

Thanks Scott!

Rated 5 out of 5 stars

It's a brilliant site and I have met…

It's a brilliant site and I have met other DogBuddy sitters who are such animal lovers,it's a great team to be apart of. I wouldn't want to work for any other dog sitting company. Leanne Lewis, Wellingborough.

July 19, 2018
Unprompted review
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Reply from DogBuddy

Thanks a lot

Rated 5 out of 5 stars

Fabulous DogBuddy

DogBuddy was really useful and easy to use, I was able to book a doggy vaca' with a sitter very local to me. I received photo's and feedback from Lauren (our sitter) throughout Arnie's stay and he genuinely seemed to have a fab time. I would definitiely recommend DogBuddy and inparticular Lauren (based in Hindley, Wigan).

July 18, 2018
Unprompted review
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Reply from DogBuddy

Thanks Valentina :)

Rated 5 out of 5 stars

A dream come true

Since signing up with Dog Buddy, my confidence in what I'm doing has grown. I have my own support team right behind me with Dog Buddy and knowing that makes me feel that I can be successful in being a full-time dog carer. The benefits of insurance, vet advice, a recognised and trusted brand name come at a very small cost and still leaves a generous amount of payment. Being paid for what I love doing is a dream come true and while I've had to wait for a long time for it to happen, I can sincerely say it's been worth it.

July 17, 2018
Unprompted review
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Reply from DogBuddy

Hi Helga, thanks for the positive review!

Rated 5 out of 5 stars

5* All Around!

Really love DogBuddy as both an owner and a sitter. First used as an owner and we found a family who absolutely adore our dog, the best sitters we’ve ever left her with including our families and DogBuddy made it so easy to book, rebook, communicate etc.
Then we started sitting ourselves and I honestly couldn’t be more pleased with how our experiences have gone. Looked after some lovely dogs, the app is so easy to navigate and set up the initial listing, communicating with both the app and the owners is easy and straightforward and the ability to set parameters to ensure you only receive bookings for dogs you would like to look after is great so it’s easy to get your ratings up quickly as you don’t have to decline anything. And really what’s better than earning some money whilst walking or cuddling cute dogs!!

July 17, 2018
Unprompted review
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Reply from DogBuddy

Thanks a lot

Rated 5 out of 5 stars

Dogbuddy is perfect

Dogbuddy is perfect! We have been on both the dog sitting end and getting in touch with dog sitters to look after our pups too. The website is very easy to use, easy to book sitters but also to message and get in touch. We've been using it for years now and would highly recommend.

July 17, 2018
Unprompted review
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Reply from DogBuddy

Hi, thanks for the positive review!

Rated 5 out of 5 stars

Simply the best

Catherine was absolutely superb. Very friendly and welcoming. It was so good to leave Saffron in a home environment instead of Kennels, which we had done before, were she was treated as part of the family, as she is at home. She was able to play and be taken out for a walk and was always with someone who obviously cares a lot about the dogs in her keeping.

July 17, 2018
Unprompted review
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Reply from DogBuddy

Thanks Kevan!

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