Trackers- surprisingly easy to set up, even sharing a link between 2 users which wasn't a feature I thought existing was a pleasant surprise. It tells me when I've left my wallet in the house which I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to understand model compatability between video doorbell unit and base station. Easy to fit and great that there is no subscription model in place. I have added a compatible hard dr8ve to prove... See more
The S380 homebase and E340 doorbells are easy to set up but I wish that there was more suitable ringtones available to choose from. The S380 Homebase 3 can remain connected to you router by Wi-Fi but... See more
I completely love my Eufy. She has taken the pressure off keeping our home clean. We have a dog and the floors need regular attention. I set a cleaning schedule, with the most used areas getting wash... See more
Company details
Written by the company
At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.
Contact info
United Kingdom
- +44 (0) 1604 936 200
- uk.support@eufy.com
- uk.eufy.com
4.3
Excellent
2K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
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I have superb service from Jerry
I have superb service from Jerry. The doorbell now I am getting used to it, having initially had a lot of issues, first with installing it, and then the chime not connecting. My review is in relation to the customer service, it was brilliant.
February 4, 2026
Great security camera with flood…
Great security camera with flood lights.
Easy to install and set up the WiFi etc..
Great that i can now see what is going on at mums when I’m not around..
May expand system..
February 24, 2026
Very good camera
Very good cameras, well recorded footage
easily to follow instructions to fitting and to operate .
February 17, 2026
Great company
Bought loads of things from them, great cameras for security and just bought the robot hoover and mop and what a difference my floors are now
February 17, 2026
What a great camera…
A great deal on a very good outside camera with lighting. Quick delivery and easy to install.
Eufy is reliable and gives me peace of mind with my home security. Highly recommend.
February 14, 2026
DELIGHTED AND FEELING REALLY SECURE CUSTOMERS
Ordering was really easy and delivery was very quick . Friends who had experience installing the equipment volunteered to do this task which we more than welcomed.
The effectiveness of the system is excellent and provides peace of mind which will be even more appreciated when we are away
February 15, 2026
Good build quality
Good build quality, started with the doorbell works well battery life could be better. Then got the E30 camera it says 128g sd card but will not format used 32g instant, works great. Then got the S340 camera this is almost at the limit of my wi fi tuck some time setting up but now working well, found out software on my phone old working great on new tablet, no fee's, no ads, Happy
February 23, 2026
Reply from Eufy
We sincerely apologize for your experience and fully understand your concerns.
Your case has been escalated to our management team and given top priority.
Please contact us at uk.support@eufy.com, and we’ll make sure your issue is addressed promptly.
Thank you for bringing this to our attention.
Highly Recommended
Had a eufy system for a few years now. Best thing about it is a no subscription service. High quality products and so easy to install. Highly recommended.
February 22, 2026
The customer support is excellent
The customer support is excellent. They always respond to queries promptly and helpfully
February 22, 2026
Very good product at competitive price
Very good product at competitive price. Pictures offered excellent quality images and are easy to set up. Fully appreciate no ongoing subscription cost.
February 15, 2026
Great no subscription and picks up most…
Great no subscription and picks up most activities
February 22, 2026
Worth purchasing during deal period as…
Worth purchasing during deal period as security pack discounted by over 50%.
Easy set up but definitely worth buying hub extra memory.
February 21, 2026
I’m loving eufy products
Quick delivery, kept informed throughout. Doorbell has amazing quality pictures and app responds quickly.
February 14, 2026
I decided to change to a system that…
I decided to change to a system that did not leave me at the mercy of yearly subscription price rises. Wise choice. The equipment is very easy to set up. The pictures from the door bell are clear day and night. The App is straightforward to use.
February 20, 2026
Great and friendly staff
February 13, 2026
Very easy to set up
Very easy to set up. I like the face recognition and that is easy to set up. Still need time for system to settle down. Found having the homebase useful.
February 20, 2026
Bought the 3 in 1
Bought the 3 in 1 - honestly don’t bother this has been the biggest waste of money ever
I’ve had it for 3 months and in that time I’ve had to buy 4 replacement brushes for the robot vacuum as I have two golden retrievers and their hair gets caught in the plastic at the sides which then burns - basically useless
The motor is so weak it really only picks up crumbs
Wish I’d bought a shark/dyson instead
February 13, 2026
Reply from Eufy
Dear customer,
We sincerely apologize for your disappointing experience with our product.
Pet hair tangling and motor performance issues are not acceptable, especially for a product at this price point. We understand your frustration with needing to replace brushes four times in just three months.
We'd like to help resolve this for you. Please contact our UK support team at uk.support@eufy.com with your order details - we'll work to find a solution.
Again, we're sorry this didn't work out for you and your golden retrievers.
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